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Grand Hyatt Macau

5.0 star property
Luxury Cotai hotel connected to a shopping centre, steps from City of Dreams
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, pool loungers
Lobby
Outdoor spa tub
Outdoor pool, pool umbrellas, pool loungers
Presidential Suite

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • The House of Dancing Water
    3 min walk
  • City of Dreams
    6 min walk
  • Hard Rock Casino
    6 min walk
  • Macau (MFM-Macau Intl.)
    9 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Suite, 1 King Bed (Grand)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Serves lunch and dinner

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 110 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 165 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Beds with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds with Club Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Fountain View Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Fountain View Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Fountain View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 52 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed with Club Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 72 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
St. Regis Macao
Pool
Hot tub
Spa
Free WiFi
4.8 out of 5, Exceptional, (823)
The price is NZ$371
for 1 night
includes taxes & fees
28 Nov - 29 Nov
St. Regis Macao

About the area

Cotai

You'll be connected to a shopping centre at Grand Hyatt Macau, and within just a 15-minute stroll of City of Dreams and Venetian Macao Casino. Highlights at this luxury hotel include 2 restaurants, 4 hot tubs and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. The restaurant, Beijing Kitchen, serves Chinese cuisine and is open for lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, kids' club and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. Buffet breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of a free casino shuttle. .With a stay at this 5-property class Cotai hotel, you'll be 1.7 km (1.1 mi) from Cotai Strip and 2.6 km (1.6 mi) from Taipa Ferry Terminal.

What's nearby

  • City of Dreams - 6 min walk
  • The Londoner Macao Casino - 11 min walk
  • Venetian Macao Casino - 11 min walk
  • Cotai Arena - 15 min walk
  • Cotai Strip - 3 min drive

Getting around

  • Zhuhai Station - 17 min drive
  • Macau (MFM-Macau Intl.) - 9 min drive

Restaurants

  • ‪Koufu 口福 - ‬8 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬13 min walk
  • ‪星巴克 - ‬2 min drive
  • ‪Hanami Ramen - Wynn Palace - ‬10 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬7 min walk

About this property

Grand Hyatt Macau

Luxury Cotai hotel connected to a shopping centre, steps from City of Dreams
Grand Hyatt Macau offers its guests a full-service spa, 4 hot tubs, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

8 meeting rooms and limo/town car service are available. Event space at this hotel measures 86112 square feet (8000 square metres) and includes conference space. A children's pool, a fitness centre, and a steam room are also featured at the luxury Grand Hyatt Macau. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 791 guestrooms or units
  • 37 levels
  • 2 buildings
  • 2 dining venues
  • 86112 sq ft of conference space
  • 8000 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beijing Kitchen
  • Lobby Lounge
  • mezza9 Macau

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • 86,112 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift (165 centimetre wide door)
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 37 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 460.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 327.8 per person
  • Self-parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Frequently asked questions

What is the cancellation policy at Grand Hyatt Macau?

Grand Hyatt Macau offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Macau?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Macau on 26 Nov 2024 start from NZ$288.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Macau?

Yep, Grand Hyatt Macau has a self car park for MOP 960 per day.

Are there any beaches close to Grand Hyatt Macau?

The closest beach to Grand Hyatt Macau is Hac Sa Beach (3.6 km).

Is there a spa on site at Grand Hyatt Macau?

Yep, there is an onsite spa at Grand Hyatt Macau. It has 4 hot tubs and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Hyatt Macau have a pool?

Grand Hyatt Macau has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Hyatt Macau have a waterslide?

No, there is no waterslide at Grand Hyatt Macau, but Studio City Water Park is a short 20-minute walk away.

What luxury perks are available at Grand Hyatt Macau?

Grand Hyatt Macau features 4 hot tubs, an outdoor pool and 2 restaurants.

What makes Grand Hyatt Macau a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Macau.

Is Grand Hyatt Macau family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs and baby baths in the guestrooms, it's no surprise that Grand Hyatt Macau is a hit with families.

Does Grand Hyatt Macau serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Macau?

No, Grand Hyatt Macau does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Macau?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Macau?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Macau?

No, pets and service animals are not allowed.

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1002 reviews" "
Rating 8 - Good. 234 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

De'Arna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hyatt Macau was brilliant . The executive level package is wonderful . High tea , happy hour & buffet bday was excellent. A good variety of local and western food . Happy hour spread was tops and high tea delicious, with lots of mini cakes to try and a savoury option ..
Stayed 2 nights in Aug 2024

8/10 Good

Yeju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Amenities
Hi
Stayed 1 night in Jul 2024

10/10 Excellent

NYONSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to macau
Overall the hotel was very good. Room in good size and the services was really 5 stars. I was disappointed first as there was something wrong with the hot water supply and I had to take the cold water shower. Once I had reported the problem to the reception and they gave me another room to exchange straightaway.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe, Port Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, it’s tied to City of Dreams and is located across the street from Wynn Palace and MGM Cotai. The buffet breakfast was decent, and included many choices. But the restaurant can get crowded during breakfast. If ur tired of Chinese food, City of Dreams 2nd floor includes the Soho area housing a McDonald’s and Starbucks, along with several other western restaurants and Din Tai Fung, the Taiwanese dumpling chain.
Stayed 1 night in Jun 2024

10/10 Excellent

Pak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, clean and comfortable, very happy with the service.
Stayed 1 night in Jun 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect weekend break
Stayed 2 nights in Jun 2024

10/10 Excellent

NG

Stayed 2 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 4 nights in Jun 2024

10/10 Excellent

Shih Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable excellent experience stay
Very comfortable and excellent experience stay !
Stayed 1 night in Jun 2024

10/10 Excellent

KUANYING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

BIP Records, Brasschaat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024

6/10 Okay

Anthony Lau Siu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Wai Ying Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is specious, nice service
Stayed 1 night in Mar 2024

10/10 Excellent

PASCAL

Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable experience.
Absolutely beautiful hotel with superb rooms. From check in to check out extraordinary friendly service. Helpful concierge and unbelievable wait staff. Could not have been more pleased.
Stayed 1 night in May 2024

10/10 Excellent

Lumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, good people always in helping hand .. sure coming back again..
Stayed 2 nights in Apr 2024

10/10 Excellent

Iva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and professional. And the room is super spacious.
Stayed 2 nights in Apr 2024

6/10 Okay

Si Tim

Travelled with family
Staff is not very helpful about the shuttle service at the check in counter. Room requested for non smoking but still full of smoking smell! Staff at the pool is polite and helpful! Location is convenient to take the monorail for travelling taipa
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room with good view.
Stayed 1 night in Mar 2024

10/10 Excellent

ONMEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice, helpful, welcoming, overall amazing, definitely worth visiting again.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk upgraded me to a suite as I have booked a family of 3 adults room and request for extra bed. The suite is really comfortable and the hotel is away from the main streets of Londoner and parisan and venetician creates a tranquil and calm atmosphere. To me this is more high class than the rest
Stayed 1 night in Mar 2024