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Western Inn

2.5 star property
Suburban hotel with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Western Inn

Lobby
Indoor pool
Property grounds
Standard Room, 2 Double Beds, Non Smoking
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Historic General Dodge House
    4 min drive
  • Iowa Western Community College
    4 min drive
  • Horseshoe Council Bluffs
    6 min drive
  • Omaha, NE (OMA-Eppley Field)
    17 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Sofa bed - double
Shower/bath combination
Hairdryer
Microwave
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast area
AmericInn by Wyndham Council Bluffs
Pool
Breakfast included
Pet-friendly
Parking included
3.3 out of 5, (842)
The price is NZ$133
for 1 night
includes taxes & fees
19 Nov - 20 Nov
AmericInn by Wyndham Council Bluffs

About the area

Council Bluffs

At Western Inn you'll be 3.7 km (2.3 mi) from RailsWest Railroad Museum and 4 km (2.5 mi) from Methodist Jennie Edmundson Hospital. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a library and express check-out. .Attractions within a 10-minute drive of this Council Bluffs hotel include Horseshoe Council Bluffs and Henry Doorly Zoo and Aquarium.

What's nearby

  • Mid-America Center - 6 min drive
  • Horseshoe Council Bluffs - 6 min drive
  • Harrah's Council Bluffs Casino - 9 min drive
  • Henry Doorly Zoo and Aquarium - 9 min drive
  • CHI Health Center Omaha - 10 min drive

Getting around

  • Omaha Station - 10 min drive
  • Omaha, NE (OMA-Eppley Field) - 17 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Casey's - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Casey's - ‬3 min drive

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

What is the cancellation policy at Western Inn?

Western Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Western Inn?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Western Inn on 19 Nov 2024 start from NZ$104.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Western Inn?

Yep, Western Inn has a free self car park.

Are there any beaches close to Western Inn?

The closest beach to Western Inn is Lake Manawa Beach (5.6 km).

Does Western Inn have a pool?

Western Inn has an indoor pool.

Does Western Inn serve breakfast?

You bet, complimentary continental brekkie is on offer at Western Inn.

Is there a free airport shuttle available at Western Inn?

No, Western Inn does not offer an airport shuttle service.

What time are check-in & check-out at Western Inn?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 194 out of 1000 reviews" "
Rating 8 - Good. 265 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 162 out of 1000 reviews" "
Rating 2 - Terrible. 199 out of 1000 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Stayed 2 nights in Aug 2024

4/10 Poor

Samuel

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2024

2/10 Terrible

Skylar

Disliked: Cleanliness, staff & service, property conditions & facilities
First off, we booked 2 rooms. First room seemed fine at first, second room the sink didn’t work and would just run randomly. The first room we complained of the tv not working, then they brought an extension cord, it turned on, they left, never got a connection. Later we complained about an electrical burning smell. Lady came in, looked around, said she didn’t smell it and told us not to plug things in. In the second room the handle fell off the shower so we couldn’t even use the shower. I would complain about how both rooms had no shower curtains, but apparently we are lucky there since there was guest complaining of mold on theirs. The floors feel damp and stinky through out the hotel. We had exposed wiring in a room. When my kids woke up with bites on their bodies, that’s what broke the camels back. We payed for 2 days and left after 1. This place is unsafe and disgusting. I will continue to let others know how horrible our experience was. The rooms have a strange oder to them, and one little bit picky detail was the horrible patch work throughout the rooms and hallways. Also the burnt outlet outside of our room was a great view. And I took pictures of these issues so need to come back and say I’m lying😀
Stayed 2 nights in Aug 2024

8/10 Good

lee

Liked: Cleanliness, staff & service
Could be updated a little
Stayed 2 nights in Aug 2024

4/10 Poor

AMANDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

lixian

Travelled with group
Soso
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
The room was dirty. Especially so the carpet.
Stayed 1 night in Jul 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a family getaway
Stayed 3 nights in Jul 2024

8/10 Good

Norma

Travelled with group
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Staff & service, amenities, property conditions & facilities
Very clen and nice staff
Stayed 1 night in Jul 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Shannon

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in our room felt wet and had visible stains all over. The shower head didn't work properly. The desk clerk was rude. There was trash all over the parking lot. The bed frame was a thin metal pedestal and every time one would touch it, it would bang LOUDLY. The location wasn't terrible but not great. There is a railroad track right behind the hotel. The complimentary breakfast consisted of dried out bagels and make them yourself waffles. The price per day is reasonable but the unacceptable cleanliness made it not worth it.
Stayed 1 night in Jul 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An okay overnight stop.
Kind of a last stop passing through Omaha. No frills hotel doesn’t look great on outside area roads was under construction. Restaurant next door but not sure it was open. Spacious king bed room. Manager weirdly knocks on door 5 minutes before checkout telling me it’s checkout time. Maybe they have had problems with that.
Stayed 1 night in Jul 2024

4/10 Poor

Chia

Stayed 1 night in Jul 2024

8/10 Good

Jacqueline, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Demitria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Brie, Fort Collins

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Two words: bed bugs. Obvious infestation. Front desk was not helpful at all (couldn't even get us into another room). I understand that sometimes hotels experience bed bugs. However, it is a problem that needs to be taken seriously. It appeared as though the carpet hadn't been vacuumed with many dead bugs on the floor, and live bugs in the bed. Reconsider staying here (even if the price can't be beat) until they mitigate their infestation.
Stayed 1 night in Jul 2024

2/10 Terrible

Dea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late after a long day of travel, and our first room had a strong mildew smell. The front desk lady moved us to a new room, but it was even worse. The window was broken, wires were haphazardly hanging, and doors to storage areas were left open, one of which showed roof access. Overall, a very disappointing experience.
Stayed 1 night in Jul 2024

2/10 Terrible

Colleen

Travelled with partner
Disliked: Amenities
Hair on my bed. Had to change rooms because of smoke smell in a non smoking room. New room had running water that could not be turned off. Hair on the bed. Looked like pet hair. Bug on my pillow and bed. Can’t sleep here. Checked out
Stayed 1 night in Jul 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jun 2024

2/10 Terrible

Chelsea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely poor condition. The whole place smelled like mildew and was very dirty. Our room specifically had holes in the walls, unpainted patches of drywall from previously fixed holes, there was hair all over our shower, the shower curtain had mold all over it, the area the hotel is in was rough, and the staff were extremely unapproachable and rude.
Stayed 2 nights in Jun 2024

6/10 Okay

Kajsa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Dylan

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The people who run the place are good people. Definitely need some better people skills. The beds are extremely uncomfortable and hard and the A/C units don’t work well.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite lots of parking.
Stayed 1 night in Jun 2024

2/10 Terrible

Grady

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels I’ve ever stayed at. There was a plastic bag tied around the smoke detector (which is illegal, unsafe, and not up to code). When we asked about it they said yeah it doesn’t work. The sheets were dirty and stained, when we asked for new ones they handed us a pile of sheets to change them ourselves. There were holes in the walls, trash in the room from previous guests, the floor was sticky and squished under you when you walked, and there was mold everywhere. The air conditioner in particular was covered in it. When we asked for a new room they told us that was all they had. Terrible experience.
Stayed 1 night in Jun 2024