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Allegro Cozumel All Inclusive

3.5 star property
Property with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
View from room
Free minibar, in-room safe, blackout curtains, iron/ironing board
5 bars/lounges, swim-up bar, poolside bar, beach bar
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • On private beach
  • Breakfast included
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
The price is NZ$383
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Nachi Cocom Beach Club & Water Sport Center
    7 min walk
  • Paradise Beach
    13 min walk
  • Mr. Sancho's Beach Club
    18 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    25 min drive

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Occidental Cozumel - All Inclusive
On private beach
Pool
Hot tub
Breakfast included
3.7 out of 5, Good, (1005)
The price is NZ$408
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Occidental Cozumel - All Inclusive

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Allegro Cozumel All Inclusive. Within just a 15-minute stroll, you'll find Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 3.5-property class Cozumel property include Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 7 min walk
  • Paradise Beach - 13 min walk
  • Mr. Sancho's Beach Club - 18 min walk
  • Playa Mia Grand Beach and Water Park - 19 min walk
  • Palancar Beach - 5 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25 min drive

Restaurants

  • ‪Mr. Sanchos - ‬13 min walk
  • ‪Playa Uvas - ‬13 min drive
  • ‪Occidental Grand Beach - ‬17 min walk
  • ‪Topaz Restaurant - ‬1 min walk
  • ‪The Money Bar - ‬12 min drive

About this property

Allegro Cozumel All Inclusive

Property with private beach and full-service spa
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

  • 234 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allegro Cozumel All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Allegro Cozumel All Inclusive on 28 Nov 2024 start from NZ$380.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive is a short 13-minute walk from Paradise Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Allegro Cozumel All Inclusive?

Yep, there is an onsite spa at Allegro Cozumel All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Allegro Cozumel All Inclusive have a pool?

Yep, and guests love it! Allegro Cozumel All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Allegro Cozumel All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive features a private beach, 5 outdoor pools and a full-service spa.

What makes Allegro Cozumel All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Allegro Cozumel All Inclusive.

Is Allegro Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Allegro Cozumel All Inclusive is a hit with families.

Does Allegro Cozumel All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Allegro Cozumel All Inclusive?

No, Allegro Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Allegro Cozumel All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Allegro Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Allegro Cozumel All Inclusive?

No, pets and service animals are not allowed.

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1012 reviews" "
Rating 8 - Good. 303 out of 1012 reviews" "
Rating 6 - Okay. 186 out of 1012 reviews" "
Rating 4 - Poor. 74 out of 1012 reviews" "
Rating 2 - Terrible. 66 out of 1012 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay…if I had any complaints it would be towards the buffet food…it was just ok…nothing great.
Stayed 5 nights in Jul 2024

8/10 Good

Gina Conte, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The rooms are pretty clean and the staff is great. One thing I didn’t like is that you have to beg for wash cloths.
Stayed 6 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food Was Amazing and they had different entertainment every night would definitely come back here Again
Stayed 5 nights in Jul 2024

8/10 Good

Jamie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time visit to the area: Had a great stay at Allegro. Food options could be better. Excursions were easy to book - I do NOT recommend the free Tequila Tour (Cedral). The snorkeling tour was awesome! A lot of opportunities to have quality family time. The Rooms were adequate- they need deep cleaning and updating, The best part of the stay was staff member Arbey Aguilar … he made us feel included and special…. We would come back to Allegro…
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a resort for foodies... Easy choice for divers
Allegro Cozumel was our base camp for a guys diving trip. The location on the southern side of the west coast put us a short boat ride from some of the best dive sites that Cozumel has to offer. The Allegro staff are all fantastic. Friendly and ready to assist with any concern. Be aware- even though we had booked a room with 2 beds, if you are less than 3 people- the resort gives you a room with 1 king bed. As we are 2 adult males, their solution was to bring in an old rusty roll away frame and a twin mattress which worked for a short stay, but made the room quite cramped. The pools and grounds are very well maintained and there are plenty of activities for all ages. Quantity of available food was always easy to find, but the quality is lacking. Fresh fruits and salads are great. Most everything else was either VERY salty or had no seasoning at all. Allegro expects most guests to eat most meals at the main buffet or in the pool buffet. During our visit, buffet tables were easy to secure. The Allegro and Hotels.com website boast about available "al a carte" dining options and great variety of food choices. These claims are VERY misleading. There are lots of rules about the better dining. Not all options are open every night. Reservations are required, but guests are limited on how many and when you can reserve. Reservation rules: 1. No reservations night of arrival 2. Only 1 reservation for 4 night stay In summary- good resort for families and divers.
"Quiet Pool" often full of small children.
All rooms are steps away from a pool.
Calm wide sandy beach. Lots of chairs, but limited shade. Lots of biting bugs in the sand.
Stayed 4 nights in Jul 2024

6/10 Okay

Scott Allem Van De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation at Allegro. The beach was fantastic with soft sand and crystal clear water. Our room was spacious and quiet and the daily cleaning service was exceptional.
Stayed 11 nights in Jul 2024

8/10 Good

Sergei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for family.
Stayed 7 nights in Jul 2024

6/10 Okay

Bethany

Stayed 6 nights in Jul 2024

10/10 Excellent

Bailey, any

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your beach is my favorite part
Stayed 7 nights in Jul 2024

8/10 Good

Carlos Alberto, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the personal working there are very friendly. The only thing they should work on is in the food. Selection is limited.
Stayed 6 nights in Jul 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great week at the Allegro. Third time in CZM but first time at the Allegro. Beach area is fantastic. Our room was nice and comfortable and quiet at night. Dining options are a bit limited based on some other places BUT we thought the food was good every day. We would definitely come back.
Stayed 6 nights in Jul 2024

4/10 Poor

Elijio

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We stayed in the second floor room the ac could not cool down the room at all. Noise from the outside and Nextdoor neighbors could be heard clearly in the room. Bars close down at 5pm. No waiters at all, you had to walk to a bar for a drink. You had to dry your self to get a bit to eat at the pool side restaurant. First night ac turned off in room, killed two cockroaches on the curtains. Ask for a new room immediately. On fourth day again one more cockroach in the room, and decided that was enough. Left the hotel the next day. The only good thing in this hotel is the beach, loved the beach. Will not recommend this hotel, maybe just for One day pass to enjoy the beautiful beach.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jerad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-We Loved It! We have stayed at Allegro 3 times over the past 6 years, hotel property is beautiful! You will be immersed in the tropical environment. Buildings are open to outside air so when eating you'll be exposed to the conditions of the day so it's hot/humid when dining. We didn't mind at all. Rooms are small yet meet just what you need to cool down/shower/rest and are surrounded by lots of gorgeous tropical vegetation. The hotel was all-inclusive. The food was great, bars/drinks were great. Kids will enjoy the splash pad, bring inflatable mat for kids to go down slide faster they will go nuts! Multiple pools with bars for adults. beach was heaven. Relax, swim, drink cold beverage, and repeat. Lizards/iguana/mongoose/occasional hermit crab stroll by. Taxis are everywhere for you do roam about/shop. Wonderful people working hard everywhere you go. Loved it!
Stayed 6 nights in Jul 2024

10/10 Excellent

Mark, any

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family oriented place! SO impressed. I will be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

GLADYS, Haslet

Stayed 8 nights in Jul 2024

4/10 Poor

Guadalupe Saavedra

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Well lucky for me I was on a girls trip and it was who i vacationed with and not where we vacationed that made my trip full of happy memories. Check in, receptionists seem unhappy or overwhelmed. Not super eager to help or willing either. Do not plan on dining at one of the restaurants on the day you arrive, because apparently that is a no no, and you cannot reserve for the next until it is the next day. Make that make sense since a few days later I over heard another person making several resevations. We did get to eat at the hibachi style restaurant that was fun with the chef and the food was the best i had my whole trip there, however I am not saying it was the best hibachi - it wasn't. We also ate at the Italian restaurant, not great they have a "salad bar" buffet style and the food although presentable was not great.... and their menus are quite literally falling apart (just come it looks ugly and cheap). After those two we didnt even bother with the Mexican restaurant which coinsedently located in the "snack bar / lunch buffet." Oh man was that one gross. Flies all over the food, crows flying in and out of the restaurant (gross and scary) and some kind of animal diggin daily through the outside trashbin located at the entrance of this buffet. The buffet located on the 2nd floor is probably the only one somewhat decent. i say that the intention of the person reading this to have very low expectations. Drinks were ok. Pools were dirty. Resort is very run down. Just Ew.
Stayed 4 nights in Jul 2024

2/10 Terrible

Nathaniel

Stayed 5 nights in Jul 2024

10/10 Excellent

James Leeman

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The AC units hardly worked. We hade a diabetic person that had to keep insulin cool so the refrigerator didn't work. The inconvenience to get ice and put in a bag was a daily hassel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Matthew, Anna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Dive shop
Stayed 4 nights in Jul 2024

4/10 Poor

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Became very ill, teens were roofied in discoteque, poor A/C, food was terrible
Stayed 5 nights in Jul 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with family
We were in a family with an infant and we had a really great time there. They have a kids pool close to the rooms and night shows. The shows have a strict time to end (9:30pm) and it didn't disrupted our child sleep routine. The tidy and cleanness of the rooms are outstanding. I had a great time with the restaurants, and Ingrid and Ricardo were rock stars! Ms Astrid and Mr Arturo also made the stay unforgettable!
Stayed 9 nights in Jul 2024

8/10 Good

Rhonda, HUNTSVILLE

Liked: Cleanliness, staff & service
Stayed 24 nights in Jun 2024