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Allegro Cozumel All Inclusive

3.5 star property
On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach towels, beach massages
Dock
Free minibar, in-room safe, blackout curtains, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar
The current price is NZ$544
includes taxes & fees
18 Mar - 19 Mar

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Nachi Cocom Beach Club & Water Sport Center
    ‪7 min walk‬
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪18 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

Highlights

Patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Beach

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.7 out of 5, Good, (1006)
The price is NZ$942
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Occidental Cozumel - All Inclusive

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Allegro Cozumel All Inclusive. Within just a 15-minute stroll, you'll find Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 3.5-property class Cozumel property include Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 7 min walk
  • Paradise Beach - 13 min walk
  • Mr. Sancho's Beach Club - 18 min walk
  • Playa Mia Grand Beach and Water Park - 19 min walk
  • Palancar Beach - 5 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25 min drive

Restaurants

  • ‪Mr. Sanchos - ‬13 min walk
  • ‪Playa Uvas - ‬13 min drive
  • ‪Topaz Restaurant - ‬1 min walk
  • ‪Occidental Grand Beach - ‬17 min walk
  • ‪Manatees Swim Up Bar - ‬4 min drive

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

  • 234 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1992
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allegro Cozumel All Inclusive?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Allegro Cozumel All Inclusive on 18 Mar 2025 start from NZ$537.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Allegro Cozumel All Inclusive?

Yep, Allegro Cozumel All Inclusive is a short 13-minute walk from Paradise Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Allegro Cozumel All Inclusive?

Yep, there is an onsite spa at Allegro Cozumel All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Allegro Cozumel All Inclusive have a pool?

Yep, and guests love it! Allegro Cozumel All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Allegro Cozumel All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Allegro Cozumel All Inclusive?

Allegro Cozumel All Inclusive features a private beach, 5 outdoor pools and a full-service spa.

What makes Allegro Cozumel All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Allegro Cozumel All Inclusive.

Is Allegro Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Allegro Cozumel All Inclusive is a hit with families.

Does Allegro Cozumel All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Allegro Cozumel All Inclusive?

No, Allegro Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Allegro Cozumel All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Allegro Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Allegro Cozumel All Inclusive?

No, pets and service animals are not allowed.

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1004 reviews
Rating 8 - Good. 306 out of 1004 reviews
Rating 6 - Okay. 184 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach, food, accessibility for diving, cycling and more. Rooms are small, but you aren’t there to stay in your room all day.
Stayed 20 nights in Oct 2024

10/10 Excellent

Natasha Anne

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were excellent. The resort and beach were wonderful. The room needed work as some of the lights and plugins were not operational. Room was had a musty smell. The buffet and dinner options were great. There was a lack of beach umbrellas around the pools. Shade was hard to find. Some guests demanded we move because they needed shade more than us. The pool table had no chalk for the cues. Our first room we were given was very musty and was used as a storage room. Our second room was occupied and I scared a guest when I entered. Our third room was musty but we were upgraded with VIP braclets and a better room in a few days. We did nnot change rooms once we were settled in.
Stayed 14 nights in Nov 2024

6/10 Okay

vicki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the way the sleeping quarters were. We like the waking distance to everything. The staff was very friendly. But we didn't like there dinning options. If I want to eat at a buffet I would of went on a Cruise.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

James, Orange

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the Allegro Hotel in Cozumel. There are numerous things I could say about the hotel. However, what truly makes this a great place to stay is the staff! From check in to check out and every day in between, the staff went out of their way to be kind and helpful. I did have one server during a dinner that the young lady seemed rude. But I chalk this up to everyone has a bad day every now and again. I have been to Cozumel numerous times and stayed at a few different places. But I have found a home away from home at the Allegro. I highly recommend this hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Property and staff are great. Food is delicious. Entertainment was fun.The staff are very courteous and professional. Wonderful atmosphere.
Stayed 4 nights in Nov 2024

4/10 Poor

Scott

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The food is not that great. Went off resort to eat several times.
Stayed 9 nights in Nov 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience and clean resort. The food buffet could be better.
Stayed 4 nights in Nov 2024

6/10 Okay

joshua

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
We loved the water but the drinks and food were below average.
Stayed 6 nights in Oct 2024

10/10 Excellent

Richard Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews before going here and I knew what to expect. That being said I am the type of person that goes for the beach and this beach is GORGEOUS! I couldn’t stop looking and taking pictures of the aquamarine water! I have never swam so much in my life, take goggles or a snorkel set. However they have them there also to check out. The sunsets were amazing. The pool is very clean and spacious. The drinks at the bar are good and they make whatever you want and I hardly ever had to wait. I read some reviews where people got sick and unfortunately my husband was one of those confined to the room for a few days with nausea and diarrhea. I ate everything on the buffet and drank the water and was fine. Our air conditioner worked too good! But the rooms are still slightly musty just from the humidity. We had some rain and our roof leaked a little but we just threw down some towels. They do have ants that are attracted to sweet so don’t leave your pina colada out. There are a lot of reviews complaining about food. I am not picky and I was never hungry. Always found something good on the buffet whether chicken and potatoes or chicken nuggets and French fries. Great French toast and yogurt bar. The oriental restaurant was amazing! Get your reservations early!!! My only other complaint is no umbrellas on the beach. Patchy shade with palm trees but I would have liked an umbrella. I was ready to book this place again and would like to come back with my adult children!
Stayed 6 nights in Oct 2024

4/10 Poor

Pietro

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 14 nights in Oct 2024

8/10 Good

Selena Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with our two teenagers. It was our first time at an AI. Food- Our first impressions were not good concerning the food. But we learned what to eat and what not to eat and we didn’t go hungry. Always check what they are fixing fresh on the grill in the back at the breakfast and dinner buffet. We found this more appetizing than what was on the buffet. The lunch buffet was my least favorite. I would recommend eating somewhere off the resort as much as possible for lunch. The “snack” times are just leftover lunch and dinner. The restaurants were overall pretty good. You are limited to how many reservations you can make based on how long you stay. Beach- The beach is sandy and easy access to the water. There’s no coral in swimming area and so snorkeling is not good. But we did see a few small stingrays and a few random fish. Entertainment- Morning and afternoon activities were limited to sport activities for the most part. Our kids really enjoyed these but if we didn’t have our kids with us we probably wouldn’t have participated. We didn’t do the night activities because they didn’t start until 9 and we are not night owls. Rooms- we stayed in the “family room”. Which was just 2 connecting rooms. The rooms were decent, beds decent and I felt cleaning staff did a good job. Overall we enjoyed our stay and will go back again.
Stayed 7 nights in Oct 2024

6/10 Okay

Elvia Torres

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an older hotel it’s stuck in the 70s could use an upgrade, the beach is beautiful the rooms are clean but old. Stains on the walls and peeling paint. It’s not the best hotel I’ve stayed in but the service was great, the food was just ok. The restaurants are ok but can only book 2 the entire stay and you can’t change them. The entertainment was terrible not a lot to do with the kids, the air hockey table and pool table are from the 60s just falling apart. The spa was actually the highlight of my vacation, very relaxing.
Stayed 6 nights in Oct 2024

10/10 Excellent

Trevor Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a fantastic week at Allegro. The staff were extremely nice and helpful, the room was cozy, but very comfortable, and the property was fantastic. We loved the pools and beach and the nightly shows were always entertaining. The a la carte restaraunts were delicious and we always found something we liked at the buffets. We hope to come back soon!
Stayed 7 nights in Oct 2024

8/10 Good

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t a fan of the buffet food at all was so sick of it after a couple days. It was a nice spot though.
Stayed 5 nights in Oct 2024

8/10 Good

Trivia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was really nice. The resort was nice; however, it needs major updates. The ventilation system is poor. The doors have huge cracks underneath, allowing rodents and frogs to enter the rooms. The water doesn't get hot at all, only warm. Other than that, the food was great. The people were really friendly. It was definitely a family resort. However, the rooms need major updates; they had a really awful odor in the rooms. I actually had to switch rooms when I first got there because the air didn't work, and the room smelled horrible.
Stayed 6 nights in Oct 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Staff & service, amenities
The staff were very helpful. Food options were good, a lot to choose from. Only issue was the air conditioning system was very loud.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank t
Stayed 3 nights in Oct 2024

10/10 Excellent

TAMARA GAYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have more activities. Especially if it is raining
Stayed 7 nights in Oct 2024

10/10 Excellent

Amy Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Kimberly, Haslet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. Service and cleanliness of the property were top notch.
Stayed 4 nights in Oct 2024

6/10 Okay

DOLORES

Travelled with family, Travelled with group
Liked: Staff & service
You have to bring a lot of small bills for tips. Tips are expected at every turn. They do not give change for American currency either. So when you shop, you have to be exact or use a card. Also, I did get sick from the food and so did a three of my friends. We did not eat off the resort.
Stayed 7 nights in Oct 2024