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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property
On beach with outdoor pool, near Cozumel Museum

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Standard Room, Pool View | View from room
Standard Room, Partial Ocean View
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Deep-tissue massages, massages on the beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Bar
The current price is NZ$345
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel Museum
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Private bathroom
Hairdryer
  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cozumel

An all-inclusive stay in the heart of Cozumel awaits you at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive. You'll be 2.6 km (1.6 mi) from Cozumel Museum and 7.9 km (4.9 mi) from Chankanaab National Park. Highlights at this beachfront hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and beachside massages. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. .Places within a 15-minute drive of this 3.5-property class Colonos Cuzamil hotel include Chankanaab Beach Adventure Park and Mr. Sancho's Beach Club.

What's nearby

  • Dolphinaris - 4 min walk - 0.4 km
  • Stingray Beach - 12 min walk - 1.0 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • Cozumel Museum - 2 min drive - 2.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On beach with outdoor pool, near Cozumel Museum
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive such as an outdoor pool, a children's pool and a fitness centre.

A free manager's reception is offered. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive on 27 Apr 2025 start from NZ$338.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Yep, Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has a free self car park.

Are there any beaches close to Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Yep, Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is a short 14-minute walk from Punta Morena. Fun beach activities include scuba diving.

Is there a spa on site at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive have a pool?

Yep, and guests recommend it! Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What makes Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive a romantic place to stay?

Couples dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive.

Is Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is a hit with families.

Is there a free airport shuttle available at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

No, Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?

No, only service animals are allowed.

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool, scuba and snorkeling, lockers, but most of all the wonderful workers. Kiera is always up, positive and fast with correct orders. Other great servers are Cornelio, Cynthia, Mariana, Gabriella, Alid, Josue. Bartenders, activity staff, dancers, shows, speciality dinners, room cleaners and scuba staff all super. The area that needs work is the rooms. Whoever thought it was a good idea to take out the table and chairs and put in a hammock over a tile floor in the rooms is just plain crazy. Put the hammocks at the beach. Taking out couches in the lobby for rickety cheap tables and chairs also not good. All of the rooms need to have upgraded bathrooms with showers not ancient bathtubs that are two feet off the floors. Wyndham has not made improvements in bathrooms and furniture that are essential. This could go from a three star hotel to a four or five star so easily with some decent improvements and the same wonderful staff.
Stayed 14 nights in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Snack bar has menu that allows you to order fresh lunch daily. Lots of older guests and relaxing and quiet atmosphere. Snorkeling right off the beachfront. Would stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

lance alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for the money
Stayed 5 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Let's get this straight. It's not a luxury hotel but an older hotel with adequate facilities. AC is cold and water was hot and the food was more then good and plentiful. What makes this hotel so special is the people who work there who go above and beyond to make your trip unique to you. There are plenty of divers and non divers alike so there is something for everyone. Have been there more than a few times over the last several years. Will return.
Stayed 10 nights in Jan 2025

8/10 Good

Thi Thanh Tam

Liked: Cleanliness, staff & service, amenities
Pros: Perfect spot for snorkeling, beautiful reef right at the hotel. Cons: There is no wifi in the room, also no Netflix in the room. The showers doesn't have hot water.
Stayed 5 nights in Jan 2025

6/10 Okay

Crystal

Travelled with group
The Food at night was ICE COLD! And they served the SAME FOOD EVERY SINGLE DAY. NO VARIETY. NO FOOD OR ROOM SERVICE AVAILABLE AFTER 10:30. Even if you paid for ALL INCLUSIVE, you still must pay ADDITIONAL for room service to er the SAME COLD FOOD EVERY DAY. VERY DISAPPOINTED
Stayed 3 nights in Jan 2025

10/10 Excellent

JANET MARIE

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We love to snorkel and we were actually able to snorkel from the property. We liked the smaller resort as it was quiet and offered all that we wanted and needed. We enjoyed the meals and the wait staff was amazing. All of the staff there were very friendly and helpful. We definitely plan to go back. We have stayed at other places, but found we liked this resort the best.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time on an all inclusive resort. Intial stay stay was 4 days. Had to extend 3 more days because of airline issues so we stayed there instead of going somwhere else. Starting off with the cons!! -hard beds - outdated -no wifi in rooms -first room we the booked tv was old. Not a roku -no bathroom ventilation -the buffet food was blah after a few days -special reservation restaurant was very slow and the food was bad. Didnt enjoy one meal there. Pros (too many to list) -check in and out was easy -super friendly and fun staff. Let me name a few. Juanita, luisa, mario, gustavo, Gabriella, diego, Suny and many more i cant name right now. - unlimited (drinks n food) -activities, pool games, cooking class, etc. -the dance shows. Magic shows. Etc. -the excursion and car rental guy's up front. Super cool dudes. Was not a beach front but did have a private beach area to snorkel. Away from the craziness and tourist area. I would return here but just for a few days. Would like to explore other resorts. Ill be back soon !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jana

Travelled with family, Travelled with group
Everyone was so great! Lovely place with good food and amenities.
Stayed 7 nights in Jan 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen mucha variedad en la comida ademas no me pareció que la comida estuviera rica; es decir me pareció bien pero no más que eso. No hay muchas actividades de entretenimiento. La playa es un arrecife por lo que es de piedras lo cual hace un poco difícil bañarse en el mar y disfrutar. El hotel no esta frente al mar, se encuentra al otro lado de la calle por lo que hay que cruzar la calle o pasar por un tunel para llegar a la playa. Sin embargo el personal siempre fue my atento y servicial, siempre pendientes de nosotros, si veian que estabamos buscando algo se acercaban inmediatamente a preguntarnos que necesitabamos. En el área de la piscina habia personal que de vez en cuando se paseaban preguntando si queríamos algo de beber pero a mi parecer no lo hacían lo suficiente. Pasábamos las ardes en la piscina y solo se aparecian una o dos veces con suerte en toda la tarde. Las habitaciones son grandes y limpias aunque la manija de la puerta para salir al balcon estaba rota y no cerraba bien, lo cual reportamos en su momento pero a parte de eso todo bien; las camas cómodas y la limpiaban todos los días.
Stayed 5 nights in Jan 2025

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, room was clean, and services especially the all inclusive dining plan was amazing. Staffs provided high quality service everywhere! Very impressed! Need to mention that there is a corridor to cross the street under the ground and leads to the dining hall beside the sea which is very convenient. Also there is a diving shop right beside.
Stayed 5 nights in Dec 2024

8/10 Good

Jorge

For my travel purposes, this property met my standards of expectations. Buffet was good and special dining events fell below par in my expectations. On-site diving was convenient and well organized. Diving and accommodation prices were reasonable compared to the cookie-cutter big name resorts. Location was great- easy access to ferry, airport, and downtown area. Minor housekeeping issues are not worth mentioning. Overall a good experience. I would stay again.
Stayed 13 nights in Dec 2024

8/10 Good

Sandra P

Travelled with partner
Liked: Staff & service, amenities
Lo mejor: ubicación, comida y atención Lo peor: la cama, colchón demasiado duro y mucha claridad en el cuarto:( Excelente, equipo de entrenamiento, Jesus the best!!! El un resort pequeño, sencillo y conveniente para los amantes del buceo. Si buscas algo elegante, este lugar no es para ti.
Stayed 5 nights in Jan 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing like the photos. Been to Cozumel many many times and first time there, and unfortunately won’t return. Weird that there wasn’t any furniture in my room other than a king bed and a mini fridge. No place to sit and relax. Hot tub didn’t feel as warm as the ocean. Breakfast was ok, the best breakfast was when they had some bacon.
Stayed 6 nights in Dec 2024

6/10 Okay

Maeve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a tired 3 star hotel at best. I was pretty disappointed by the hotel amenities. The staff is friendly. The food is barely edible. I would not recommend the all inclusive package. Absolutely go into town to eat instead. Rooms are clean and serviceable but bare bones. The internet only works in the lobby- which means the TV’s in the rooms don’t work. The only pros = there is a decent pool side bar, there is a scuba shop onsite and the dive boat leaves from the hotel pier. I will stay elsewhere next time.
Stayed 4 nights in Dec 2024

8/10 Good

Soomin

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Levour

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Visit was good overall, i would just say the property is older and to make sure you wear the wristband they provide. They will go out of the way to charge you for everything!
Stayed 4 nights in Dec 2024

6/10 Okay

Jane Leslie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The advertised renovated room we paid for was not what we were provided. The first room did not lock and was not a pool view room. So we were given a different room. The second room did not have a dresser or anywhere to put luggage. We were told the room advertised was one if only Six rooms that had been renovated. Hence the advertised room was not what we were provided with. This was disappointing. The staff provided portable racks for luggage and tried to help. They were aware management removed all dressers so as to renovate rooms. But only renovated 6 rooms. The wireless internet was not available in rooms as advertised. Based on what we were given we overpaid. Staff tried to help but they can only respond based on what assistance they are able to provide.
Stayed 7 nights in Dec 2024

2/10 Terrible

Kishni

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This was nothing close to a 4 star hotel. It had a bad odor in most of the indoor areas, the food options were limited and what they had didn't taste good. The facilities were old and outdated. The toilet leaked so if you went to use the bathroom at night, your feet got wet. The alcohol was terrible and so were the bartenders. The bed felt like bricks and the 8 channels they had were mainly frizzy. Lastly, the internet didn't work anywhere but there lobby. Do not recommend even for children.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel with great access to diving. Food and beverage was good. everything you need for dive vacation.
Stayed 4 nights in Dec 2024