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Illa Cozumel

2.5 star property
Hotel with free parking, a short walk to Cozumel Maritime Terminal

Photo gallery for Illa Cozumel

Outdoor pool
Living area
Signature Double Room, 1 King Bed | View from room
Shower, free toiletries, hair dryer, shampoo
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is NZ$178
includes taxes & fees
25 Apr - 26 Apr

Explore the area

Map
Centro, Cozumel, QROO, 77600
  • San Miguel Church
    ‪3 min walk‬
  • Cozumel Maritime Terminal
    ‪6 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View

Deluxe Double Room, 1 Queen Bed, Courtyard View

Deluxe Double Room, 1 Queen Bed, Courtyard View

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Blackout curtains
Private bathroom
Hairdryer
Microwave
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Courtyard View

Classic Double Room, 1 Queen Bed, Courtyard View | Terrace/patio

Classic Double Room, 1 Queen Bed, Courtyard View

Highlights

Furnished balcony
Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Desk
In-room safe
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed

Signature Double Room, 1 King Bed | View from room

Signature Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Digital channels
  • Sleeps 2
  • 1 King Bed

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About the area

Cozumel

Illa Cozumel places you steps from San Miguel Church and within a short 5-minute stroll of Central Plaza. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel has free WiFi in public areas, luggage storage and a water dispenser. Additionally, you'll find a microwave in a common area. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Colonia Centro hotel include Cozumel Maritime Terminal and Mr. Sancho's Beach Club.

What's nearby

  • San Miguel Church - 3 min walk - 0.3 km
  • Benito Juarez Park - 4 min walk - 0.4 km
  • Cozumel Maritime Terminal - 6 min walk - 0.5 km
  • Cozumel Museum - 6 min walk - 0.6 km
  • Punta Langosta Pier - 14 min walk - 1.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3 min drive

Restaurants

  • ‪Woody's - ‬4 min walk
  • ‪Guisados - ‬2 min walk
  • ‪La Flor de Michoacan - ‬4 min walk
  • ‪COZ Coffee Roasting Company Cozumel - ‬4 min walk
  • ‪Wet Wendy's Margarita House and Restaurant, Cozumel Mexico - ‬3 min walk

About this property

Illa Cozumel

Hotel with free parking, a short walk to Cozumel Maritime Terminal
As a guest of Illa Cozumel, you'll find an outdoor pool, a microwave in a common area, and a water dispenser. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cozumel hotel.

  • 19 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Illa Cozumel offers 19 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Illa Cozumel?

Illa Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Illa Cozumel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Illa Cozumel on 25 Apr 2025 start from NZ$178.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Illa Cozumel?

Yep, Illa Cozumel has a free self car park. Onsite parking is limited.

Are there any beaches close to Illa Cozumel?

Yep, Illa Cozumel is a short 6-minute walk from Punta Morena.

Does Illa Cozumel have a pool?

Illa Cozumel has an outdoor pool.

Is there a free airport shuttle available at Illa Cozumel?

No, Illa Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Illa Cozumel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Illa Cozumel?

No, pets are not allowed.

Illa Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 83 reviews
Rating 8 - Good. 17 out of 83 reviews
Rating 6 - Okay. 5 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
Stayed 1 night in Jan 2025

10/10 Excellent

yian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Daniel, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyle J

Liked: Cleanliness
Stayed 5 nights in Dec 2024

2/10 Terrible

Liz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason i am giving this hotel 1 star reviews is i because they did not allow us to stay here. i booked this hotel last min in cozumel after finishing a water tour and having dinner, we decided to stay 1 might in cozumel because our oroginal stay was i akumal. Due to being in a water tour we did not have my passport on is and my husband was the only one that had physical card id. They didnt allow us to check in. From the get go the front staff was not friendly. Expedia did not have this policy easily visible and illia does not have it posted on their website. And its not logical to expect customers to carry their passports with them if they just got off a boat tour and its last min onlh booking for 1 night. So i basically paid for a room and wasnt able to check in. We had to lay another hotel room that had no issues booking us just with my husbands id and they did not refund us the money we paid.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Bao Chau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gem in Cozumel

Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Sheriffa

Stayed 2 nights in Jun 2024

6/10 Okay

Gerardo

Liked: Cleanliness
Disliked: Staff & service
Esta bien ubicado. El personal no fue tan amable, pareciera que te estan haciendo un favor.
Stayed 4 nights in May 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Stayed 3 nights in Mar 2024

4/10 Poor

Rod

Travelled with partner
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice personal property great staff
Stayed 2 nights in Jan 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was required to pay in cash at the property. No water in rooms. Near taxi depot and the zocalo. Breakfast was sweet breads only.

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Cozumel!

It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again!
Stayed 5 nights in Jan 2024

8/10 Good

Goldie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Daylene

Stayed 4 nights in Jan 2024

8/10 Good

Goldie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in center walking distance to all. The problem was the room had a sewer smell. And they couldn't do anything.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc

Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a super cool boutique hotel that has everything you need. The pool area has great chairs and bed like seating. You can walk to the plaza and the ferry. We will definitely stay again!
Stayed 5 nights in May 2023

4/10 Poor

Charles

Travelled with partner
Disliked: Property conditions & facilities
The property appears nice from pictures, but..... 1. Was not able to sleep until 4 am due to very very loud music from near by club. 2. Pool and lounge area is dirty 3. Shower and room very basic My wife and I actually paid for two nights but left after one due to conditions.
Stayed 2 nights in May 2023