InterContinental Presidente Cozumel Resort Spa, an IHG Hotel (Cozumel, MEX): Reviews & Deals from NZ$736

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Luxury hotel on the beach, with 2 outdoor pools

Dates

January 2025

February 2025

Private beach, white sand, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

On private beach

Pet-friendly

Bar

Breakfast available

Spa

includes taxes & fees

30 Jan - 31 Jan

Explore the area

Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600

Discover Mexico Cozumel Park
‪9 min walk‬
Cozumel Butterfly & Botanical Gardens
‪13 min walk‬
Dolphin Discovery
‪6 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪24 min drive‬

Room options

Junior Suite, 1 King Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

121 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

90 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed (Reef, Beach Access)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

90 sq m
Beach view
Sleeps 2
1 King Bed

Premium Room, 2 Queen Beds (Reef View with Beach Access)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

45 sq m
Sea view
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

42 sq m
Beach view
Sleeps 3
1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

90 sq m
Ocean view
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Premium bedding

43 sq m
Sea view
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

40 sq m
Sea view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

32 sq m
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Pool Access

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

42 sq m
Sleeps 3
1 King Bed

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

32 sq m
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Sea Facing (Beach Access)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Premium bedding

43 sq m
Sea view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Balcony

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

40 sq m
Ocean view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed (Reef View with Beach Access)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

45 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

76 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

40 sq m
Beach view
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Pool Access

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

42 sq m
Sleeps 4
2 Queen Beds

Classic Room, 2 Queen Beds

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

32 sq m
Sleeps 4
2 Queen Beds

Classic Room

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Down duvet

32 sq m
Sleeps 2
1 Single Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 room

includes taxes & fees

9 Feb - 10 Feb

About the area

Cozumel

A luxury stay in Cozumel awaits you at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel. Within just a 10-minute stroll, you'll find Discover Mexico Cozumel Park and Arrecifes de Cozumel National Park. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Alfredo Di Roma Trattoria, serves Italian cuisine. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and gym. 5709 square feet (530 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free supervised childcare, free use of bicycles and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Cozumel hotel, you'll be 36.4 km (22.6 mi) from Xcaret Eco Theme Park.

What's nearby

Chankanaab Beach Adventure Park - 4 min drive
Chankanaab National Park - 6 min drive
Dolphin Discovery - 6 min drive
Punta Langosta Pier - 12 min drive
Cozumel Maritime Terminal - 15 min drive

Getting around

Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

‪Puerta Maya - ‬9 min drive
‪Margaritaville - ‬9 min drive
‪Three Amigos Cozumel - ‬8 min drive
‪Pancho's Backyard - ‬8 min drive
‪Bar Mandy - ‬8 min drive

About this property

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Luxury hotel on the beach, with 2 outdoor pools

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness centre and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa, an IHG Hotel was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

221 guestrooms or units

5 levels

4 dining venues

2 bars or lounges

5709 sq ft of conference space

530 sq. m of conference space

Supervised kid's activities (free)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Umbrellas for the pool

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Lift

No smoking on site

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

Free uncovered self parking on site
Free uncovered valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
2 bars/lounges
4 restaurants
Couples/private dining

Restaurants on site

Alfredo Di Roma Trattoria
El Caribeño
Faro Blanco
Le Cap Beach Club

Things to do

2 outdoor pools
2 outdoor tennis courts
Beach club
Free bicycle rentals
Full-service spa
Gym
Personal motorised watercraft
Playground
Scuba diving
Shopping
Snorkelling
Volleyball

Family friendly

2 outdoor pools
Free cot
Free rollaway/extra bed
Free supervised activities for children
In-room babysitting
Laundry facilities
Playground

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

5,709 square feet of conference space
Business centre
Meeting room

Outdoors

Beach towels
Beach umbrellas
Garden
In a national park
On a private beach
On the bay
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Accessible shuttle
Front entrance ramp
Grab bar in shower
Hand-held showerhead
Height-adjustable showerhead
Lift (100 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk (80 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Free rollaway/extra bed
Hypo-allergenic bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Heated bathroom floor
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Flat-screen TV with premium cable channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 44 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 22 per accommodation, per night

The resort fee includes:

Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 28 for adults and from USD 14 for children
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental

Cozumel Presidente InterContinental Resort

InterContinental Cozumel Presidente

InterContinental Presidente Cozumel Resort

InterContinental Presidente Cozumel

Intercontinental Cozumel

Presidente InterContinental Cozumel

Presidente InterContinental Cozumel Resort

Cozumel Presidente

Presidente Resort Cozumel

El Presidente Cozumel

Presidente Intercontinental Cozumel Hotel Cozumel

Presidente Intercontinental Cozumel Resort And Spa

Presidente InterContinental Cozumel Resort Spa

InterContinental Presidente Cozumel Resort Spa

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

As of 26 Jan 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel on 30 Jan 2025 start from NZ$697.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yep, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel has a free self car park and free valet parking.

Are there any beaches close to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

The closest beach to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel is Chankanaab Beach Adventure Park (2.9 km).

Is there a spa on site at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have a pool?

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Presidente Cozumel Resort Spa, an IHG Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel.

Is InterContinental Presidente Cozumel Resort Spa, an IHG Hotel family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Presidente Cozumel Resort Spa, an IHG Hotel is a hit with families.

Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel serve breakfast?

Yep, buffet breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

No, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Yep, you can grab a meal at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?

Cats and dogs are welcome at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Jaime

Travelled with family

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful and has a nice pool/beach area. It is safe and has 4 restaurants to choose from. The staff is very attentive and the rooms are great. The location of the hotel is off the main strip, so you would need to take a cab to town or restaurants. Not really walkable.

Stayed 7 nights in Oct 2024

8/10 Good

David

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

6/10 Okay

Azahea

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property with complete services at competitive prices. 5 star food at restaursnts no complaints, flavorful many choices. Snorkeling on site no need to pay extra or travel.

Stayed 4 nights in Oct 2024

10/10 Excellent

Silvana

Travelled with group

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only problem is the distance between the room and the amenities. Our room was very far away. The rest is amazing!

Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Ponce

13 Sept 2024

Stayed 5 nights in Aug 2024

8/10 Good

Romina

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Francis Kevin

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Peaceful, quiet, friendly, professional service and great restaurants, and super dive operator on site, Scuba Du.

Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel was very nice , we enjoyed our time here. The staff and service was excellent. The beach and pool areas were very nice. You can snorkel right off the beach. Would definitely come back and recommend to others. The only thing that bothered us was the noise outside our room at night, seemed to echo. We stayed in the bldg with long corridors. Some rooms had extra doors to quiet the room but we did not have that. Other than that everything was excellent.

Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the snorkeling, the food is great and the staff are super friendly. I also like that you can rent a car for the day right at the resort, super convenient.

Stayed 3 nights in Jun 2024

10/10 Excellent

Paulina

Travelled with pets, Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property. Flora, fauna, nice house reef for snorkelling. Helpful staff, courtesy Trek bicycles for day excursions, well-appointed gym and fitness areas.

Stayed 7 nights in Aug 2024

10/10 Excellent

Genevieve Trevino

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is excellent, very attentive to their guest and welcoming. Food is excellent with plenty of choices. The grounds and rooms are kept well manicured and clean.

Stayed 11 nights in Jul 2024

10/10 Excellent

Adam

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thoroughly enjoyed my stay at this hotel. Even though there were quiet a few other people staying there, it always felt quiet and private, never felt crowded. The room itself was nice and kept very clean. The bed was very firm, which is not what I like. But that's just my personal opinion and nothing wrong with the hotel. Other than that, I found the room very comfortable and have nothing to complain about. They gave me fresh bottles of free water every day which I appreciated. Every single staff member that I came across was super friendly and professional. They all were willing to help with anything you may need. I can't say enough about how accommodating and friendly the staff is. They have their own sandy beach, which is not common on Cozumel. There was good snorkeling right there where you can walk in. I appreciated that as well. They have an onsite scuba shop, called ScubaDu. They were also great and I will definitely use them again. If you're going to be diving, you can't do better than the combination of this hotel and scuba shop. Being able to wake up and get right on the boat at your hotel is very convenient, as well as their dive masters and boat crews are top notch. If there was anything I found lacking at this hotel, it was the food. It was just ok. So, I just started driving into town to eat, which is less than a 10 min drive. I found incredible food at the local restaurants and it was a fun part of the trip to try new places.

Stayed 4 nights in Jul 2024

10/10 Excellent

maria

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this place. Everyone we engaged with was friendly, helpful. The place is beautiful and it has a new feel to it and the food is amazing! the view is stunning, amazing sunset. I'd compare this to our stay at 4 seasons/ Bora Bora; that's how good our experience was.

Stayed 4 nights in Jul 2024

10/10 Excellent

Bryan

5 Aug 2024

Stayed 4 nights in Jul 2024

8/10 Good

Jan Fredrik Olof, Katy

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Private, and exclusive resort with its own corral reef, beach, and pools. Amazing staff and excellent food options

Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this place is perfect!!! First and foremost beautiful friendly helpful people!! And absolutely immaculate gorgeous surroundings!! Could hardly be better!!! Paradise!!!

Stayed 6 nights in Jul 2024

10/10 Excellent

Anisol

Travelled with family and small children

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this hotel, the beach is stunning

Stayed 2 nights in Apr 2024

8/10 Good

Pablo

Travelled with family

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is 5-stars. Everything was cleaned and maintained to detail. Never saw any trash or messes. The “backyard” is a tropical reef with a pool and 2 bars/restaurants. Happy hour every afternoon. The room was spacious and serviced daily. My only complaint is that the room’s bathroom had no privacy. The only door was to the toilet and it didn’t have a lock. It’s fine for a family but otherwise, no privacy out the shower or at the sink.

Stayed 6 nights in Jul 2024

10/10 Excellent

Maxime

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place was very quiet when we were there. Amazing scuba diving. Great service and friendliness all around.

Stayed 11 nights in Jul 2024

10/10 Excellent

Rebeca

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location and hotel. Great service. Very good food. Amazing coral reef

Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

26 Jul 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Travelled with family

25 Jul 2024

Liked: Cleanliness

Everything but the chairs was great. No comfortable chairs anywhere on the property but other than that it was very good experience.

Stayed 7 nights in Jul 2024

10/10 Excellent

Zachary

23 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I really enjoyed our stay here. The food was great and we enjoyed everything about this resort.

Stayed 4 nights in Jul 2024

10/10 Excellent

Shari

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2024

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Photo gallery for InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

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Junior Suite, 1 King Bed

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Junior Suite, 1 King Bed, Ocean View

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Suite, 1 King Bed (Reef, Beach Access)

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Premium Room, 2 Queen Beds (Reef View with Beach Access)

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View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible

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View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

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Premium Room, 2 Queen Beds, Sea Facing (Beach Access)

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View all photos for Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

Premium Room, 1 King Bed, Sea Facing (Outdoor Shower)

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Classic Room, 1 King Bed

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Premium Room, 1 King Bed, Pool Access

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View all photos for Classic Room, 2 Queen Beds, Accessible

Classic Room, 2 Queen Beds, Accessible

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View all photos for Premium Room, 1 King Bed, Sea Facing (Beach Access)

Premium Room, 1 King Bed, Sea Facing (Beach Access)

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Premium Room, 1 King Bed, Balcony

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View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

Premium Room, 1 King Bed (Reef View with Beach Access)

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View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

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View all photos for Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

Premium Room, 2 Queen Beds, Sea Facing (Outdoor Shower)

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View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View

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View all photos for Premium Room, 2 Queen Beds, Pool Access

Premium Room, 2 Queen Beds, Pool Access

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View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

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Classic Room

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InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

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