See all properties
Save

InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Exterior
4 restaurants, Italian cuisine
2 outdoor pools, pool umbrellas
Private beach, white sand, beach umbrellas, beach towels
4 restaurants, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
The current price is NZ$446
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪5 min drive‬
  • Chankanaab Beach Adventure Park
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 90 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Reef View with Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 42 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, Multiple Beds, Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 76 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Outdoor Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 40 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Pool Access

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

Cozumel

A luxury stay in Cozumel awaits you at InterContinental Presidente Cozumel Resort Spa by IHG. Within steps you'll find Arrecifes de Cozumel National Park and Discover Mexico Cozumel Park within a 15-minute stroll. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Alfredo Di Roma Trattoria, serves Italian cuisine. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and gym. 5709 square feet (530 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free supervised childcare, free use of bicycles and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 5-property class Cozumel hotel, attractions include Chankanaab National Park and Mr. Sancho's Beach Club.

What's nearby

  • Chankanaab National Park - 5 min drive - 3.4 km
  • Chankanaab Beach Adventure Park - 7 min drive - 3.2 km
  • Stingray Beach - 11 min drive - 9.8 km
  • Punta Langosta Pier - 13 min drive - 11.8 km
  • Cozumel Maritime Terminal - 14 min drive - 12.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • ‪Puerta Maya - ‬10 min drive
  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Pancho's Backyard - ‬9 min drive
  • ‪Bar Mandy - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Luxury hotel on the beach, with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness centre and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa by IHG was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

  • 221 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 5709 sq ft of conference space
  • 530 sq. m of conference space
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

3 outdoor pools

Cozumel Palace All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.6 out of 5, Wonderful, 1,097 reviews
The price is NZ$796
includes taxes & fees
30 Apr - 1 May
Cozumel Palace All Inclusive

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

Frequently asked questions

What is the cancellation policy at InterContinental Presidente Cozumel Resort Spa by IHG?

InterContinental Presidente Cozumel Resort Spa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa by IHG?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa by IHG on 2 Apr 2025 start from NZ$407.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Presidente Cozumel Resort Spa by IHG?

Yep, InterContinental Presidente Cozumel Resort Spa by IHG has a free self car park and free valet parking.

Are there any beaches close to InterContinental Presidente Cozumel Resort Spa by IHG?

The closest beach to InterContinental Presidente Cozumel Resort Spa by IHG is Playa del Carmen Main Beach (20.3 km).

Is there a spa on site at InterContinental Presidente Cozumel Resort Spa by IHG?

Yep, there is an onsite spa at InterContinental Presidente Cozumel Resort Spa by IHG. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a pool?

InterContinental Presidente Cozumel Resort Spa by IHG has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at InterContinental Presidente Cozumel Resort Spa by IHG?

InterContinental Presidente Cozumel Resort Spa by IHG features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Presidente Cozumel Resort Spa by IHG a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Presidente Cozumel Resort Spa by IHG.

Is InterContinental Presidente Cozumel Resort Spa by IHG family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Presidente Cozumel Resort Spa by IHG is a hit with families.

Does InterContinental Presidente Cozumel Resort Spa by IHG serve breakfast?

Yep, buffet breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at InterContinental Presidente Cozumel Resort Spa by IHG?

No, InterContinental Presidente Cozumel Resort Spa by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Presidente Cozumel Resort Spa by IHG?

Yep, you can grab a meal at InterContinental Presidente Cozumel Resort Spa by IHG's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at InterContinental Presidente Cozumel Resort Spa by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Presidente Cozumel Resort Spa by IHG?

Cats and dogs are welcome at InterContinental Presidente Cozumel Resort Spa by IHG, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 926 out of 1158 reviews
Rating 8 - Good. 155 out of 1158 reviews
Rating 6 - Okay. 46 out of 1158 reviews
Rating 4 - Poor. 19 out of 1158 reviews
Rating 2 - Terrible. 12 out of 1158 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noah Benjamin, New York

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Pool and natural beach surroundings were amazing. Ability to snorkel right out of your room in minutes is a dream.
Stayed 9 nights in Dec 2024

6/10 Okay

Carrie

Stayed 7 nights in Dec 2024

6/10 Okay

Jude Wayne

Stayed 6 nights in Dec 2024

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Badis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but very well maintained property. Quiet and clean with the right amenities. The only issue is its proximity to the a small port (next door) and not very far from where the cruise ships are docked. The water was a little blurry every time we went snorkeling.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Mathew, Beverly hills

Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the InterContinental Presidente Cancun Resort was overall a fantastic experience, largely due to the incredible service provided by Paola and the concierge team. Paola went above and beyond to ensure my stay was seamless, and her attentiveness truly set the tone for my visit. The food was excellent, and the room was comfortable and well-appointed. However, I would recommend the addition of blackout shades to allow guests the option of sleeping in a bit more comfortably. I did go scuba diving during my stay and opted to hire a private master diver. Unfortunately, this part of my trip was underwhelming. My diver, Eric, wasn’t bad per se, but he could have been far more attentive. It often felt like he was diving for his own enjoyment rather than focusing on creating an engaging and educational experience for me as his guest. I noticed other private dive masters who were far more involved and attentive, and I wish I had experienced that same level of care. In the future, I’ll be sure to ask more questions about who my dive master will be. It was pretty unnerving to constantly have to look around to locate him underwater, as he wasn’t consistently following me or paying close attention. It made me nervous, and while there might have been times when he was watching, it certainly didn’t feel that way. This is an area of opportunity for improvement, and I hope it’s addressed for future guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. People who work here are really nice and go out of their way to make sure our stay is great. At the front desk, Christina, was really helpful. At the restaurant, Yazmin was always there to greed with a huge smile making sure her people take care of things to perfection. Last but our favorite place has always been the ikal spa facility. Without a doubt, Sandra and her crew there are among the best we have seen traveling internationally. Thank you! Keep things great.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jianyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are incredibly attentive and goes above and beyond to ensure a memorable stay for guests. This hotel offers a perfect blend of luxury and comfort, with beautifully designed rooms and exceptional amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

John, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s all about the Water! And the food! And the service! The peaceful rest 24/7 means you never want to leave. The staff makes you feel welcome every time you meet one.
Stayed 10 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Azahea

Liked: Amenities
Great service. Clean property with .any anenities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hortencia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Will definitely be back. Highly recommend
Stayed 4 nights in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was a beautiful as the property! I wonderful birthday experience!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
“Exceptional Stay with Minor Drawbacks” This hotel truly stands out as a gem in Cozumel. The facilities are stunning, from the beautiful restaurants to the inviting bars. The staff went above and beyond, consistently attentive to every need, which added to the overall experience. The only downside was the lack of soundproofing in the rooms, you could hear conversations from neighbouring rooms and noise from the corridor. Despite this, it was a fantastic stay, and I would wholeheartedly recommend it. It genuinely seems to be the best hotel in Cozumel!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by the staff. Accommodations were great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come every year for a vacation on a vacation and an exclusive spa treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Cozumel
Great vacation spot, you won’t need to leave the hotel. Great water for snorkeling, diving and water activities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN

Stayed 2 nights in Nov 2024