Melia Cozumel All Inclusive

3.5 star property
Family-friendly fun at the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Minibar, in-room safe, desk, iron/ironing board
2 outdoor pools, pool umbrellas, pool loungers
Restaurant
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping
The price is NZ$495
includes taxes & fees
21 Jan - 22 Jan 2025

Explore the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Playa San Juan
    13 min walk
  • Terraza del Restaurante del Melia
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    216 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    11 min drive

Room options

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Family Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Minibar
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Melia Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Royal Suite

Highlights

Garden
Patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Melia Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

The Level Grand Premium

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Bathrobes
Deep-soaking bath
Shower/bath combination
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Melia Cozumel All Inclusive. You'll be 6.2 km (3.9 mi) from Museo de la Isla de Cozumel and 6.3 km (3.9 mi) from Punta Langosta Pier. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 5 bars/lounges. .A relaxing visit to YHI Wellness Center can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. El Embarcadero Beach Bar is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera Norte property include San Miguel Church and Stingray Beach.

What's nearby

  • Cozumel Maritime Terminal - 7 min drive
  • Punta Langosta Pier - 7 min drive
  • San Miguel Church - 8 min drive
  • Dolphinaris - 8 min drive
  • Stingray Beach - 9 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

Family-friendly fun at the beach, with 2 outdoor pools
Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 187 guestrooms or units
  • 12 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • 577 sq ft of conference space
  • 54 sq. m of conference space
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 33 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on 21 Jan 2025 start from NZ$492.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive has a free self car park.

Are there any beaches close to Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive is a short 13-minute walk from Playa San Juan. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Melia Cozumel All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Melia Cozumel All Inclusive have a pool?

Yep, and guests love it! Melia Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive features 2 outdoor pools, 4 restaurants and 5 bars.

Is Melia Cozumel All Inclusive family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Melia Cozumel All Inclusive is a hit with families.

Is there a free airport shuttle available at Melia Cozumel All Inclusive?

No, Melia Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Cozumel All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Melia Cozumel All Inclusive?

No, only service animals are allowed.

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1015 reviews" "
Rating 8 - Good. 301 out of 1015 reviews" "
Rating 6 - Okay. 115 out of 1015 reviews" "
Rating 4 - Poor. 58 out of 1015 reviews" "
Rating 2 - Terrible. 26 out of 1015 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with a group of 10 people, including kids, teenagers, and adults and everyone had an amazing time! We loved everything about Melia. The food was good (fish house was amazing), great entertainment, beautiful beach, and the service was top-notch. We were all sad to leave. Thanks for the amazing time Melia!
Stayed 6 nights in Sep 2024

10/10 Excellent

James David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a beautiful beach. Was great get away for for a few days. Scuba diving was nice.
Stayed 3 nights in Sep 2024

4/10 Poor

Jason Aaron

Stayed 7 nights in Aug 2024

10/10 Excellent

Gregory Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and relaxing staff helped with all excursion and last minute planning. Pictures of resort are reality no surprise miss haps or unexpected conditions.
Stayed 4 nights in Sep 2024

6/10 Okay

Volodymyr

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Not a lot of dining options but the food was very good. They had 2 levels of stay. The premium gave you nicer rooms and premium alcohol. And a few other perks. We didn’t have premium but still very much enjoyed our stay. Alcohol is fairly watered down but you get that with every all inclusive. The staff was fabulous.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

David Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Beautiful weather. Friendly staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Leslie Anne, Choctaw

Travelled with partner
Liked: Property conditions & facilities
Loved our stay at Meliá. Stayed in the Level class and loved the Bali beds and beach service. Food was above average. Soft walk in sand beach, water not as turquoise blue, but still clear. We will return.
Stayed 7 nights in Aug 2024

10/10 Excellent

ANDREA, KELLER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un hotel hermoso y una atención maravillosa ..super feliz, volveremos
Stayed 2 nights in Aug 2024

8/10 Good

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around fish restaurant was dirty. Otherwise it was clean. We couldn’t get some drinks and chicken wings because we wore green bracelets, second category tourist :)
Stayed 15 nights in Aug 2024

8/10 Good

Katelynn Palmer, Travis B.

Travelled with partner
Liked: Cleanliness, staff & service
Beach area was nice. The shoreline next to the resort was not good for snorkeling though. No coral or rocks, just sand and seaweed. The staff was very friendly. We felt very safe. We wish there would have been more communication on the available amenities. We kind of had to search them all out on our own.
Stayed 4 nights in Aug 2024

6/10 Okay

Maia

Travelled with partner
Liked: Cleanliness, staff & service
A lot of the amenities were closed on various days for renovating. The only restaurants included with the all inclusive are the buffet and the snack bar but the snack bar was closed for most of the time we were there… and the buffet food was okay. The other restaurants you had to pay extra for. Which it was much better to just leave the resort and go to a local place for better food and service. They wanted us to upgrade again past what we had already paid for the “level” service which included a better view and the cabanas to rest on the beach pretty much. I don’t think it’s worth it to do that. The tours you can take are great and you can rent a car for a good price and explore yourself. That was the best part. Also at the bars make sure to ask for double shots because they are pretty light handed. Most of the staff was very friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little insulated but inside the property you have everything you need to have a good vacation. Their attention, the beach and the restaurants are very good in this property You can stay there and you don’t need to go out for anything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Would return here again
Stayed 5 nights in Aug 2024

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, though only 3 restaurants to choose from and the rwo reservation ones fill quickly. Service was great, clean facilities, Gloria in the spa was amazing. Martinez in excursions super nice, Javier waiter in the buffet was excellent. Overall a great experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has it all. Wonderful Views, Nice Rooms, and awesome staff. We thoroughly enjoyed our stay in Aug '24 and will definitely return again. Food quality, quantity and choices are just fantastic and the waitstaff are incredibly attentive and helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

Norma Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en el hotel por cuarta vez fue como siempre relajante e inolvidable, me gusta mucho el ambiente familiar que se vive ahí. la propiedad del hotel esta siempre tranquila y super limpia, la excelente atención y amabilidad de todos los miembros del personal en general nos hacen regresar. La comida no era mala pero creo que si deberían mejorar un poco sus menús.
Stayed 6 nights in Aug 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were all pretty awesome with a few notable people who went above and beyond. Christian was one our waiters and and was very attentive and informative, he even went so far as set up a tequila and mezcal tasting for us. Best waiter I've had anywhere in a very long time. Santiago was our liason and had all of personal needs taken care of and was always reachable via phone. The facilities were all perfectly nice. Nothing mi d blowing, but everything at the very least met my expectations. Also as a side, do not listen to anyone who complains about the ac leaking. There are signs up in the room that state if doors are left open to long the ac will drip because of the high humidity. The food was all pretty good. I did not get a single food item i was unhappy with. The 2 restaurants are fantastic. Fish house has great seafood, and molé has exceptional mexican cuisine. The drinks were stock standard resort fair. Nothing fancy, but it's as much as you want, so can't really complain. The beach here is awesome, but to get clear water you have to walk down the beach to next hotel which has a concrete pier built to keep seaweed out. Not a big deal though as all you have to do is walk 2 minutes down the beach to get there. Tldr: great all inclusive, would recommend going in the off season of june-aug as it's not super busy and you aren't fighting any crowds.
Stayed 4 nights in Jul 2024

8/10 Good

Marinna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lorelie, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, always felt safe. Easy to get a taxi to go to town. Staff very helpful and spike english for me!
Stayed 7 nights in Jul 2024

8/10 Good

Monica Hernandez

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away, great staff and great food! Would visit again!
Stayed 3 nights in Jul 2024

2/10 Terrible

Sharema

Stayed 4 nights in Jul 2024