Melia Cozumel All Inclusive (Cozumel, MEX): Reviews & Deals from NZ$467

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Family-friendly beachfront location with 2 outdoor pools

Where to?

Dates

April 2025

May 2025

2 outdoor pools, pool umbrellas, pool loungers

Minibar, in-room safe, desk, iron/ironing board

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk
Bar
All-inclusive
Housekeeping
Pool

includes taxes & fees

6 May - 7 May

Explore the area

Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600

Isla de Pasion
Cozumel Maritime Terminal
‪7 min drive‬
Punta Langosta Pier
‪7 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪11 min drive‬

Room options

Junior Suite (Premium 2+1)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Separate bedroom

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Ocean view
Sleeps 3
1 King Bed

Junior Suite (Premium 2+2)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Separate bedroom

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Ocean view
Sleeps 4
1 King Bed

The Level Grand Premium (2+1)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

Ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

The Level Family Junior Suite

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

86 sq m
Sleeps 6
2 Double Beds OR 1 King Bed

Melia Ocean View

Highlights

Balcony

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

43 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

The Level Royal Suite

Highlights

Garden

Patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Plasma TV

Renovated in 2015

53 sq m
Ocean view
Sleeps 2
1 King Bed

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Pillow-top bed

Separate bedroom

Private bathroom

Eco-friendly toiletries

Shower/bath combination

50 sq m
Ocean view
Sleeps 3
1 King Bed

Melia Garden View

Highlights

Balcony

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

43 sq m
Ocean view
Sleeps 3
1 King Bed

The Level Family Junior Suite (2+2)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Separate bedroom

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Ocean view
Sleeps 4
2 Double Beds

The Level Family Junior Suite (2+3)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Separate bedroom

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Ocean view
Sleeps 5
2 Double Beds

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Separate bedroom

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Ocean view
Sleeps 4
1 King Bed

The Level Family Junior Suite (2+4)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

Ocean view
Sleeps 6
2 Double Beds

The Level Grand Premium

Highlights

Balcony

Air conditioning

Free cots/infant beds

Plasma TV

Pillow-top bed

Deep-soaking bath

Private bathroom

Rainfall showerhead

58 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Separate bedroom

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Ocean view
Sleeps 3
1 King Bed

Melia Room Sea View (2+1)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

Ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

The Level Grand Premium (2+2)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Melia Room Garden View (2+1)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

Sleeps 3
2 Double Beds OR 1 King Bed

Melia Room Sea View (2+2)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Melia Room Garden View (2+2)

Highlights

Air conditioning

Free cots/infant beds

Plasma TV

Private bathroom

Eco-friendly toiletries

Shower/bath combination

Hairdryer

Rainfall showerhead

Sleeps 4
2 Double Beds OR 1 King Bed

Suite Junior With Garden View

Sleeps 6
2 Double Beds and 1 King Bed

Single Room Premium With Ocean View

Ocean view
Sleeps 1
1 King Bed

Single Room Premium With Ocean View

Ocean view
Sleeps 1
1 King Bed

Room Superior With Ocean View

Ocean view
Sleeps 4
2 Double Beds

Room Standard With Ocean View

Ocean view
Sleeps 4
2 Double Beds

Suite With Ocean View

Ocean view
Sleeps 2
1 King Bed

Single Suite Junior With Garden View

Sleeps 1
1 King Bed and 2 Double Beds

Room Standard With Garden View

Sleeps 4
2 Double Beds

Single Room Standard With Ocean View

Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

Single Room Standard With Garden View

Sleeps 1
1 King Bed OR 2 Double Beds

Single Room Superior With Ocean View

Ocean view
Sleeps 1
1 King Bed OR 2 Double Beds

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Melia Cozumel All Inclusive. You'll be 6.2 km (3.9 mi) from Museo de la Isla de Cozumel and 6.3 km (3.9 mi) from Punta Langosta Pier. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and 5 bars/lounges. .A relaxing visit to YHI Wellness Center can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. El Embarcadero Beach Bar is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera Norte property include San Miguel Church and Stingray Beach.

What's nearby

Cozumel Museum - 6 min drive - 5.5 km
Cozumel Maritime Terminal - 7 min drive - 5.6 km
Punta Langosta Pier - 7 min drive - 6.3 km
San Miguel Church - 8 min drive - 6.3 km
Stingray Beach - 9 min drive - 8.5 km

Getting around

Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

‪Islands Beach Club - ‬15 min walk
‪Marimex - ‬9 min drive
‪Guidos Restaurante - ‬6 min drive
‪Cocotiki - ‬2 min walk
‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

Family-friendly beachfront location with 2 outdoor pools

Melia Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Melia Cozumel All Inclusive for summer fun including 2 outdoor swimming pools, mini golf and a children's pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Self parking is free.

This 3.5-star Cozumel property is smoke free.

187 guestrooms or units

12 levels

3 buildings

4 dining venues

5 bars or lounges

577 sq ft of conference space

54 sq. m of conference space

Karaoke

Deli

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Bellhop

No smoking on site

Bar by the pool

Swim-up bar

Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Pool
All-inclusive
Spa
Kids pool

includes taxes & fees

27 Apr - 28 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

4 restaurants
5 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Embarcadero Beach Bar
El Isleño Swim Up Bar
Fish House
Mole
Mole Snack BAr

Things to do

2 outdoor pools
24-hour gym
Air hockey
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Books
Children's pool
Games
Karaoke
Kayaking
Mini golf
Outdoor tennis court
Snorkelling

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free cot
Laundry facilities
Mini golf
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

577 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Outdoor treatment areas
Reflexology
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

42-inch plasma TV with satellite channels

Food and drink

Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: MXN 80 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Golf & Resort

Melia Cozumel All Inclusive Golf & Beach Resort

Melia Cozumel Golf Beach

Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel

Melia Cozumel All Inclusive Golf And Beach Resort

Meliá Vacation Club Cozumel All Inclusive

Meliá Vacation Club All Inclusive

Meliá Vacation Club Cozumel

Meliá Golf All Inclusive

Meliá Cozumel Golf

Melia Cozumel All Inclusive Golf & Beach Hotel

Resort Melia Cozumel

Melia Cozumel All Inclusive Golf Beach Resort

Meliá Cozumel Golf All Inclusive All-inclusive property

Meliá Golf All Inclusive All-inclusive property

Melia Cozumel

Meliá Cozumel Golf All Inclusive

Melia Cozumel Golf All Inclusive

Melia Cozumel All Inclusive Cozumel

Melia Cozumel All Inclusive All-inclusive property

Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

What is the cancellation policy at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on 6 May 2025 start from NZ$459.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive has a free self car park.

Are there any beaches close to Melia Cozumel All Inclusive?

Yep, Melia Cozumel All Inclusive is a short 13-minute walk from Playa San Juan. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Melia Cozumel All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Melia Cozumel All Inclusive have a pool?

Yep, and guests love it! Melia Cozumel All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Melia Cozumel All Inclusive?

Melia Cozumel All Inclusive features 2 outdoor pools, 4 restaurants and 5 bars.

Is Melia Cozumel All Inclusive family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Melia Cozumel All Inclusive is a hit with families.

Is there a free airport shuttle available at Melia Cozumel All Inclusive?

No, Melia Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Cozumel All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Cozumel All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Melia Cozumel All Inclusive?

No, only service animals are allowed.

Melia Cozumel All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Olena

Travelled with family, Travelled with group

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well kept and maintained resort with a great variety of revolving evening shows for each day of the week with everything from magical performances to traditional mexican dance and music. The beach is well kept and the water is crystal clear with minimal amounts of seaweed. Pherhaps the only letdown would be that the Fish House and Taco restaurants left us wanting more with sublar food options. This however was more than made up for by the buffet which offered well prepared food with each day having something from a different cuisine. The snack bar was also a great option for lunch with excellent basically resturant quality burgers. Overall this is a great option for those looking for a quiet family or couples friendly resort vacation

Stayed 10 nights in Jan 2025

10/10 Excellent

Julie

Travelled with group

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly staff! Clean, nice accommodations. Would stay here again!

Stayed 4 nights in Jan 2025

10/10 Excellent

Shannon

Travelled with family

20 Jan 2025

Nice resort

We stayed Monday-Friday, and we really enjoyed our time at the Meliá. They furnished all food and drinks for the entire trip all included. There was always something to eat or drink anytime we wanted. The swimming pool was really nice, couldn’t really ask for anything better for the price. Would recommend

Stayed 4 nights in Jan 2025

10/10 Excellent

Charles Lloyd Holbrook,

Travelled with partner

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time at Melia Cozumel. Enjoyed our stay. Staff was friendly, grounds and rooms were clean and well kept even though it is an older hotel. First time at an all inclusive so not sure how to rate the food. It was about what we expected for a buffet in Mexico. Acceptable if you’re not a food snob. Drinks were fine and bartenders were always friendly. Ediberto was the best. Forgive my spelling. We are already planning a return trip to Melia.

Stayed 5 nights in Jan 2025

8/10 Good

Nancy

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

8/10 Good

jamie lee

19 Jan 2025

Stayed 10 nights in Jan 2025

10/10 Excellent

Joseph Walter

Travelled with partner

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked close location to airport, 10 minute drive. Rooms were clean with good views. Not pressured to buy upgrades and other services. All the staff helpful and happy. Can always find something to eat and drinks can be upgraded if ask for a specific liquor. The beach was surprisingly nice with beautiful sand, niciest Cozumel beach seen. Would recommend the location as a higher economy resort.

Stayed 7 nights in Jan 2025

8/10 Good

Laura

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

8/10 Good

Martin

Travelled with partner

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This appears to be an older property, but is well maintained. All the staff are very friendly and helpful. There are a lot of activities geared for children. The Mole Taco and The Fish House restaurants were very good. The buffet was decent. Not a huge selection but all food was good (except the mashed potatoes and the scrambled eggs - ugh). Beach was gorgeous.

Stayed 9 nights in Jan 2025

8/10 Good

Albert

Travelled with family

16 Jan 2025

Liked: Staff & service, amenities, property conditions & facilities

The Melia grounds, staff, and facilities were excellent. We had a ground floor garden view room that was well stocked and comfortable. The Fish House restaurant was very good. The other specialty restaurants, Mexican and Mole-Taco were not very good. The buffet was good for breakfast but terrible for lunch and dinner with same items every day and specific lack of seafood options. We found the Spanish red blend wine to be excellent. Other drink options were very good as well.

Stayed 7 nights in Jan 2025

10/10 Excellent

Margaret Lou

Travelled with family

15 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach and beach service was excellent, Diego and all beach staff were exceptional! Gerardo was our concierge and he was outstanding. He interceded by way of special services at the restaurant and the theater to watch a football game.

Stayed 9 nights in Nov 2024

10/10 Excellent

Gretchen, Port Jervis

15 Jan 2025

Liked: Property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Margaret Lou

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with partner

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our experience here, will definitely be visiting another Meliá resort.

Stayed 4 nights in Nov 2024

8/10 Good

James

Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property is clean and tidy, staff is great, could use a facelift compared to other Melia properties

Stayed 7 nights in Jan 2025

10/10 Excellent

Soo-Jin

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Shannon Taylor

Travelled with family, Travelled with family and small children, Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

THE VIEW WAS AMAZING . STAFF WAS MORE THAN HELPFUL . FOOD WAS GOOD . WE HAD A GREAT TIME . WOULD STAY HERE AGAIN .

Stayed 3 nights in Jan 2025

8/10 Good

godfrey c.

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

Vanyse

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

6/10 Okay

Timothy E

Travelled with family

12 Jan 2025

Liked: Amenities

Disliked: Property conditions & facilities

LIKED - called for AC and they fixed it quickly, however the room was damp the entire week. - Food was good - Beach was very good - Entertainment was OK, not great, except guitar player he was really good - Housekeeping was great - Bartenders were great DID NOT LIKE: - Adult pool was so cold it was unusable. Totally not acceptable. - Door to balcony was very difficult to open

Stayed 7 nights in Jan 2025

10/10 Excellent

Haley

12 Jan 2025

Stayed 3 nights in Jan 2025

4/10 Poor

Ida, BRONX

11 Jan 2025

Disliked: Property conditions & facilities

Stayed 6 nights in Jan 2025

4/10 Poor

viktoryia

7 Jan 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Stayed 7 nights in Dec 2024

8/10 Good

Misty

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful and a great location on the beach. The beach is walkable and felt safe. The resort is slightly out of town so you need to take a cab (unless you are into walking a few miles each way). There was a lot of activities for the kids and well planned. We felt the pools were chilly and used the Caribbean more. We wished they were slightly heated for days that it was too rough to swim in the sea. We were disappointed in the reservation experience for restaurants. The Mole Taco and Fish House both require reservations that were difficult to get due to them always being full. But when you walk by there was always a minimum of 8 tables open even though there was said to be no reservations available for the night. The hotel also needs to hire more staff to clean up after guests (since guests seem to think they don't need to clean up after their selves) as there was always used towels, cups, etc left behind by guests and they were not cleaned up until evening causing chairs to not be usable by other guests and birds to come around and eat off the plates left. Our flight was delayed and so we missed a day of our reservation. It was disappointing that neither Expedia or the resort would work with us on a refund or resort credit for the day we missed out on that was out of our control.

Stayed 7 nights in Dec 2024

4/10 Poor

Amanallah

Travelled with family

4 Jan 2025

Disliked: Cleanliness, property conditions & facilities

1 rooms are so damp and smell like swage, you need to do sth for the sewage smell when you charge resort money 2 you need better internet, it is barely working 3 elevators were down everyday, multiple times we had to use stair 4 food variation is limited, it takes 10 minutes to order a tea, at least add a hot water container to your buffet area

Stayed 5 nights in Dec 2024

Melia Cozumel All Inclusive

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Junior Suite (Premium 2+1)

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Junior Suite (Premium 2+2)

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The Level Grand Premium (2+1)

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View all photos for The Level Family Junior Suite

The Level Family Junior Suite

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View all photos for Melia Ocean View

Melia Ocean View

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View all photos for The Level Royal Suite

The Level Royal Suite

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View all photos for Premium Suite, 1 Bedroom, Oceanfront

Premium Suite, 1 Bedroom, Oceanfront

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View all photos for Melia Garden View

Melia Garden View

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View all photos for Junior Suite (Premium)

Junior Suite (Premium)

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View all photos for The Level Family Junior Suite (2+2)

The Level Family Junior Suite (2+2)

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View all photos for The Level Family Junior Suite (2+3)

The Level Family Junior Suite (2+3)

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View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

Premium Suite, 1 Bedroom, Oceanfront (2+2)

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View all photos for The Level Family Junior Suite (2+4)

The Level Family Junior Suite (2+4)

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View all photos for The Level Grand Premium

The Level Grand Premium

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View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

Premium Suite, 1 Bedroom, Oceanfront (2+1)

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View all photos for Melia Room Sea View (2+1)

Melia Room Sea View (2+1)

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View all photos for The Level Grand Premium (2+2)

The Level Grand Premium (2+2)

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View all photos for Melia Room Garden View (2+1)

Melia Room Garden View (2+1)

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View all photos for Melia Room Sea View (2+2)

Melia Room Sea View (2+2)

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View all photos for Melia Room Garden View (2+2)

Melia Room Garden View (2+2)

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View all photos for Suite Junior With Garden View

Suite Junior With Garden View

View all photos for Single Room Premium With Ocean View

Single Room Premium With Ocean View

View all photos for Single Room Premium With Ocean View

Single Room Premium With Ocean View

View all photos for Room Superior With Ocean View

Room Superior With Ocean View

View all photos for Room Standard With Ocean View

Room Standard With Ocean View

View all photos for Suite With Ocean View

Suite With Ocean View

View all photos for Single Suite Junior With Garden View

Single Suite Junior With Garden View