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The Explorean Cozumel - All Inclusive

4.0 star property
All-inclusive property with marina and full-service spa

Photo gallery for The Explorean Cozumel - All Inclusive

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Ecotours
Beach
Kayaking
Ecotours

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
The current price is NZ$707
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪19 min walk‬
  • Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Corona Beach
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Lobby

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Lobby

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at The Explorean Cozumel - All Inclusive. Within a 5-minute stroll you'll find Arrecifes de Cozumel National Park and Chankanaab National Park within a 20-minute walk. Highlights at this property include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Spa Na' Ha' can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Lool Kan, serves Regional cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the marina, gym, kids' swimming pool and free pool cabanas. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Free cooked-to-order breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4-property class Cozumel property include Cha'an Ka'an Observatory of Cozumel and Punta Sur Ecological Park.

What's nearby

  • Chankanaab National Park - 19 min walk - 1.6 km
  • Chankanaab Beach Adventure Park - 19 min walk - 1.7 km
  • Corona Beach - 3 min drive - 2.6 km
  • Paradise Beach - 8 min drive - 6.5 km
  • Mr. Sancho's Beach Club - 9 min drive - 7.6 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

All-inclusive property with marina and full-service spa
The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Explorean Cozumel - All Inclusive offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this property measures 1561 square feet (145 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at The Explorean Cozumel - All Inclusive. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 14 buildings
  • 1561 sq ft of conference space
  • 145 sq. m of conference space
  • Built in 2014
  • Cooked-to-order breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Spa Na' Ha' has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

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Fiesta Americana Cozumel All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 1,108 reviews
The price is NZ$569
includes taxes & fees
30 Apr - 1 May
Fiesta Americana Cozumel All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lool Kan

Things to do

  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,561 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Explorean Cozumel - All Inclusive?

The Explorean Cozumel - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Explorean Cozumel - All Inclusive?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at The Explorean Cozumel - All Inclusive on 2 Apr 2025 start from NZ$692.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Explorean Cozumel - All Inclusive?

Yep, The Explorean Cozumel - All Inclusive has a free self car park.

Are there any beaches close to The Explorean Cozumel - All Inclusive?

Yep, The Explorean Cozumel - All Inclusive is a short 19-minute walk from Chankanaab Beach Adventure Park. Fun beach activities include snorkelling and kayaking. You can also find boat tours.

Is there a spa on site at The Explorean Cozumel - All Inclusive?

Yep, Spa Na' Ha' is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Explorean Cozumel - All Inclusive have a pool?

The Explorean Cozumel - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at The Explorean Cozumel - All Inclusive?

The Explorean Cozumel - All Inclusive features a full-service spa, an outdoor pool and free pool cabanas.

What makes The Explorean Cozumel - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at The Explorean Cozumel - All Inclusive.

Is The Explorean Cozumel - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Explorean Cozumel - All Inclusive is a hit with families.

Does The Explorean Cozumel - All Inclusive serve breakfast?

Sure does, complimentary cooked-to-order breakfast is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at The Explorean Cozumel - All Inclusive?

No, The Explorean Cozumel - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Explorean Cozumel - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Explorean Cozumel - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Explorean Cozumel - All Inclusive?

Dogs are welcome at The Explorean Cozumel - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 353 out of 559 reviews
Rating 8 - Good. 125 out of 559 reviews
Rating 6 - Okay. 46 out of 559 reviews
Rating 4 - Poor. 26 out of 559 reviews
Rating 2 - Terrible. 9 out of 559 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Elaine Marion

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful spot! Just need to improve the food quality and hot water
Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy F

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and get away from the hustle and bustle. The Explorean does not have TVs in the room (part of the living experience) but has solid wi-fii- throughout the Exlorean and Fiesta Americana resourt areas. Hospitality, food and service were great - all with way from the reception team to the various restaurant experiences ( Asian, Italian, Mexican, Cevecheria, and quick order foods). Highly recommend this all inclusive resort. Also, include with the Explorean package were great daily activities (snorkeling, bike ride to a lagun, tequila tasting, visit to beach park with live seal show, buggy drives around the island, and shopping.
Stayed 6 nights in Dec 2024

6/10 Okay

Christi

Liked: Staff & service
Stayed 5 nights in Oct 2024

4/10 Poor

Kaela Marie

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were not warned about the pool being closed prior to our stay. The construction was very noisy and went on during our entire stay. Our group consisted of four couples and no one was notified. We also had to move to the main hotel one night due to weather. They refused to serve alcohol which was included with our stay. We ended up going into town where other places were serving. They kept telling us it was the authorities but when we talked to other people at different resorts they didn’t experience this.any of our excursions were cancelled because of the weather. They told us they would schedule something different but never did. When I spoke with management about our multiple issues they refused to refund or credit us to come back when their amenities were available. We spent most of our time stuck there in our room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It’s a beautiful hotel. The room was clean and surrounded by nature. Very friendly staff. The arranged trips were fun. The guides were friendly and knowledgeable.
Stayed 4 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Jungle view roomsfor privacy
Stayed 7 nights in Nov 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing I dislike is, they never mention the pools on both hotels were in construction, and they never mentioned that there is no parking lot for rental cars
Stayed 4 nights in Nov 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We had everything we needed for a nice relaxing vacation. Staff were willing to do whatever we asked with a smile.
Stayed 6 nights in Oct 2024

2/10 Terrible

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

John joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Staff is outstanding.
Stayed 6 nights in Jun 2024

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Normalmente no escribo reviews negativas, pero este hotel lo amerita y lo hago para evitarles el trago amargo a quien quiera visitarlo. Al salir del hotel la sensacion de que fuiste estafado tarda un tiempo en salir de tu cabeza. Primero al recibirte te comentan que la UNICA alberca del hotel está cerrada por remodelación. Se entiende que se necesita dar mantenimiento a las cosas, pero la gente viene a los hoteles a meterse a la alberca y si solo tienes una alberca en el hotel, lo más inteligente y sensato es mandar un correo y avisar para que el huesped sepa y tome su decision en ves de arruinar las vacaciones, nos notificaron eso en el check in. A las 8 am empieza la maquinaria con el ruido. La comida es buena, el servicio de los meseros bien, las recepcionistas con mucha falta de sentido común, nos hicieron pagar la primer noche a pesar de vender un hotel con alberca y no tenerla. No terminé mi estancia en el hotel, me tuve que cambiar. Nota : el hotel no tiene playa, necesitas cruzar una avenida y es mar con rocas , y los cuartos no tienen TV ni room service.
Stayed 4 nights in Sep 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Ronald John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Service great. Included excursions so fun! Food at their restaurant so good! Loved having access to the Fiesta Americana for other restaurants, beach beds, beach club, entertainment. The room for King bed was so nice! View of "jungle" So clean. Bright. Good Air. Basket of banana muffins, juice and coffee very nice touch. Mini fridge filled daily with water, drinks, milky ways and chips. There was an umbrella and safe. Never saw our cleaning staff but they were great! Bring bug spray. Loved this place!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Jocelyn A., San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family spent 6 nights at the Explorean and had a wonderful time. Staff were kind and helpful especially the manager, Jorge, the head cook, and our favorite tour guide, Julio. The excursions were really fun, especially snorkeling at El Cielo and Punta Sur. We loved the different food options- everything was delicious. We will definitely go back to the Explorean.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer, Greensboro

Stayed 4 nights in Mar 2024

10/10 Excellent

Belinda

Stayed 2 nights in Jul 2024

10/10 Excellent

Dorinda, SUGAR CREEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Lawrence, Mead

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place to stay. The staff are some of the friendliest, accommodating that we’ve ever come across. They excursions available daily and while we only took advantage of one it was worth it. That was a snorkeling trip and it was excellent. The one and only thing I didn’t care for was the Explorean pool. It’s situated really got in what I would call the rain forest and so it has a lot of organic debris in it. Given that it’s not a deal breaker because there’s a much bigger, better pool available at the Fiesta Americana. We got into a schedule of getting up, going to the pier and beach and snorkeling, eating at the beach club or grill then going to the pool. We are already planning on coming back in.
Stayed 6 nights in Jun 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Edward, HICKORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Not far from downtown. Recommend taking snorkel gear. Water is beautiful and filled with lots of fish. You also dont have to pay for excursions. They come included if you stay at the explorean which is right behind main hotel. Everyday they do different excursions. Our guides were awesome as-well. Shouts out to Vega and Jassiel. Made us feel comfortable and safe.
Stayed 3 nights in May 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Collin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic. The room has a great view of the jungle within the property where you can see hummingbirds and swallows every morning. They bring coffee and banana bread to your door every morning. It’s partnered with the fiesta Americana so you get all the pools and amenities from that hotel too. The resort also has excursions set up for you every day that are included in the price of the stay, which is huge. The tour guides, Julio, Armando, and Nestor all were perfectly bilingual, hilarious, and made sure you were safe on every excursion. The property makes you feel like you’re on an episode of survivor. We will definitely be back.
Stayed 7 nights in May 2024