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Crans Ambassador

5.0 star property
Luxurious ski hotel with ski-in/ski-out access
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crans Ambassador

Indoor pool, pool loungers
Front of property
1 bedroom, premium bedding, minibar, in-room safe
Local cuisine
Skiing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
3 Route du Petit Signal, Crans-Montana, VS, 3963
  • Montana - Cry d'Er Gondola
    2 min walk
  • Patinoire Ycoor
    6 min walk
  • Casino de Crans-Montana
    7 min walk
  • Sion (SIR)
    34 min drive

Room options

View all photos for Prestige Suite

Prestige Suite

Prestige Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 5 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Forest Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Forest Deluxe

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpina Deluxe

Alpina Deluxe

Alpina Deluxe

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Superior

Forest Superior | View from room

Forest Superior

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Alpina Suite

Alpina Suite

Alpina Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpina Prestige

Alpina Prestige | View from room

Alpina Prestige

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Suite

Forest Suite | View from room

Forest Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Ambassador Suite

1 bedroom, premium bedding, minibar, in-room safe

Ambassador Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Front of property
LeCrans Hotel & Spa
Pool
Hot tub
Breakfast included
Spa
5.0 out of 5, Exceptional, (29)
The price is NZ$1,405
for 1 night
includes taxes & fees
19 Nov - 20 Nov
LeCrans Hotel & Spa

About the area

Crans-Montana

A luxury stay in Crans-Montana awaits you at Crans Ambassador. You'll find Montana - Cry d'Er Gondola a few steps away and Miniature Train Museum within a 10-minute stroll. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Spa Nescens can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find ski rentals on site. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 5-property class Montana hotel include Golf Club Crans-sur-Sierre and Violettes Express Gondola.

What's nearby

  • Montana - Cry d'Er Gondola - 2 min walk
  • Miniature Train Museum - 9 min walk
  • Golf Club Crans-sur-Sierre - 4 min drive
  • Violettes Express Gondola - 5 min drive
  • Aminona Gondola Lift - 8 min drive

Getting around

  • Randogne Montana Station - 15 min walk
  • Geneva International Airport (GVA) - 116 min drive

Restaurants

  • ‪Gerber & Cie - ‬6 min walk
  • ‪Cafe D’Ycoor - ‬6 min walk
  • ‪Restaurant Casy - ‬6 min walk
  • ‪Arnouva Restaurant - ‬13 min walk
  • ‪Le Michelangelo - ‬10 min walk

About this property

Crans Ambassador

Luxurious ski hotel with ski-in/ski-out access
Have fun with on-site winter activities, including downhill skiing, snowboarding and sledging. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Crans Ambassador helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Crans-Montana hotel.

  • 1 building
  • 56 guestrooms or units
  • 12 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1972
  • Buffet breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crans Ambassador offers 56 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Spa Nescens has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Free area shuttle
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 27 March and 16 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 35.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana

Frequently asked questions

What is the cancellation policy at Crans Ambassador?

Crans Ambassador offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crans Ambassador?

Yep, Crans Ambassador has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Crans Ambassador?

Yep, Spa Nescens is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Crans Ambassador have a pool?

Crans Ambassador has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crans Ambassador?

Crans Ambassador features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Crans Ambassador a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Crans Ambassador.

Is Crans Ambassador family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as changing tables and baby baths in the guestrooms, it's no surprise that Crans Ambassador is a hit with families.

Does Crans Ambassador serve breakfast?

Yeah, complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crans Ambassador?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Crans Ambassador?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crans Ambassador?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crans Ambassador?

Furry friends are welcome at Crans Ambassador, with food and water bowls on offer.

Crans Ambassador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 95 reviews" "
Rating 8 - Good. 21 out of 95 reviews" "
Rating 6 - Okay. 3 out of 95 reviews" "
Rating 4 - Poor. 1 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way
Stayed 2 nights in Aug 2023

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Crans
Great, high end hotel with excellent facilities and service
Stayed 2 nights in Aug 2022

10/10 Excellent

Himayani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Stayed 7 nights in Jul 2022

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery nice hotel with friendly staff
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.
Stayed 2 nights in Jan 2021

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2021

8/10 Good

kaweh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, bad forest view rooms
Service was excellent. Forest rooms are very small, view is bad with people in the street being able to see inside the room. Not recommended.
Stayed 1 night in Feb 2020

8/10 Good

Gianluca, Caracas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view nice room. The costumer service of the staff where very helpful
Stayed 3 nights in Feb 2020

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely, elegant and modern hotel. Restaurants are excellent. We would like to stay here again if visiting Crans-montana in the future.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything!!!! View location room service .....
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away. Bottom line. Not accommodating and rude
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property with fabulous staff
I wanted to start the year of in a relaxing way and decided to book a four night stay to indulge in spa treatments and just relax. All the staff were excellent, from the contact prior to my stay to my arrival, throughout my stay and leaving too. Very polite warm welcoming individuals. The only thing I would change would be the food in the restaurant and room service particularly as I am gluten free and there were limited options. Everything else was perfect and I would definitely go back again for a summer experience rather than a winter snowy break.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La crème de la crème !
Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant modern style, amazing staff and breathtaking views, Coupled with one of the best spa facilities I have seen in a hotel (particularly gym and pool size). Very few things can beat dinner on their terrace (I think I can eat that truffled pizza and burattina with yellow gazpacho) any day of the year. All in all a wonderful experience (and we had a fortune of visiting the hotel four time in one month....) The only thing to note is that room size varies quite a bit between various room types, so I would read the description carefully before booking.
Stayed 1 night in Aug 2019

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 7 nights in Jul 2019

2/10 Terrible

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation staff unhelpful
I have try to cancel a wrong reservation for the last two months and still shows active, and will try to charge my Amex witch I will dispute. Front desk very unhelpful. And not knowledgeable
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to leave the hotel...
I really enjoyed the comfort of the room. Amazing view on the mountains. After a ski day you can enjoy a drink at the terrasse by the fire pit looking at the amazing sunset (or see the snow fall ;) multiple choices of restaurants if you don’t want to leave the hotel. And the Spa has an amazing pool.
Stayed 2 nights in Mar 2019

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect mountain holiday
My stay was perfect and went very smoothly thanks to the amazing staff at the Crans Ambassdor.
Stayed 2 nights in Feb 2019