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Hotel Boutique Santa Lucia

4.0 star property
Victorian Cuenca hotel in Downtown Cuenca with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Boutique Santa Lucia

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Hallway
Front of property - evening/night
Standard Double Room, 1 Double Bed
Courtyard

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150
  • Calderon Park
    1 min walk
  • New Cathedral of Cuenca
    3 min walk
  • San Francisco Plaza Market
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    5 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Double Room, 1 Double Bed

Highlights

HDTV
Washer/dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Memory foam bed
Down duvet
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
Mansión Alcázar Boutique Hotel
Breakfast included
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (256)
The price is NZ$209
for 1 night
19 Nov - 20 Nov
Mansión Alcázar Boutique Hotel

About the area

Cuenca

A family-friendly stay in the heart of Cuenca awaits you at Hotel Boutique Santa Lucia. Within steps you'll find Calderon Park and Esqueletologia Museum. Highlights at this boutique hotel include free cooked-to-order breakfast, free valet parking and a bar/lounge. .The fine-dining restaurant, SANTA LUCIA, serves Italian cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Downtown Cuenca hotel include Convent of the Assumption and New Cathedral of Cuenca.

What's nearby

  • Calderon Park - 1 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Río Tomebamba & Calle Larga - 7 min walk
  • Alejandro Serrano Aguilar Stadium - 16 min walk
  • Mall del Rio - 5 min drive

Getting around

  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Negroni - ‬2 min walk
  • ‪El Confesionario - ‬2 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Le Bistro - ‬2 min walk
  • ‪Café Austria - ‬3 min walk

About this property

Hotel Boutique Santa Lucia

Victorian Cuenca hotel in Downtown Cuenca with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, a meeting room, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the family-friendly Hotel Boutique Santa Lucia. An area shuttle within 4 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cuenca hotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 1856
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Boutique Santa Lucia offers 20 accommodations with washers/dryers and espresso makers. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 10 per stay)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 kilometres
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LA PLACITA
  • SANTA LUCIA

Family friendly

  • In-room babysitting
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1856
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel Boutique Santa Lucia?

Hotel Boutique Santa Lucia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Boutique Santa Lucia?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Boutique Santa Lucia on 6 Nov 2024 start from NZ$177.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Boutique Santa Lucia?

Yep, Hotel Boutique Santa Lucia has a free self car park and free valet parking.

What makes Hotel Boutique Santa Lucia a romantic place to stay?

Garden-view dining and a lounge bar, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Boutique Santa Lucia.

Is Hotel Boutique Santa Lucia family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Boutique Santa Lucia is a hit with families.

Does Hotel Boutique Santa Lucia serve breakfast?

Yeah, complimentary cooked-to-order breakfast is offered daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Hotel Boutique Santa Lucia?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Boutique Santa Lucia?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Boutique Santa Lucia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Boutique Santa Lucia?

No, only service animals are allowed.

Hotel Boutique Santa Lucia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 310 reviews" "
Rating 8 - Good. 89 out of 310 reviews" "
Rating 6 - Okay. 17 out of 310 reviews" "
Rating 4 - Poor. 4 out of 310 reviews" "
Rating 2 - Terrible. 4 out of 310 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building in the heart of Cuenca.
Absolutely amazing experience staying at this property. Is a beautiful colonial building with a cozy courtyard a block away from Plaza Calderón. The hosts were super friendly. They arranged a taxi back to the airport early morning on departure day, gave us complimentary drinks on arrival and promptly took care of any requests we had. The room was a very convenient 2-story unit with a balcony facing the cobblestoned Presidente Borrero street. Breakfast was simple but very good and fresh. Location is amazing. You are within walking distance of most major attractions, restaurants, shops, rooftop bars, beautiful cathedrals and charming plazas. I recommend this hotel 100%.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zuleika

Stayed 3 nights in Jul 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideallic beautiful hotel with a perfect location
Excellent staff. Best location in town to see the sights and explore the culture and food
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area is wonderful, many sites in walking distance. For the most part it was great. The breakfast was amazing. But, the staff was hit and miss--some staff was amazing and others were absolutely horrible. While we were checking out they tried to charge me for alcohol I had taken back to the front desk the night before (as my family member can't have alcohol), it was cleared up but the lack of communication is obvious.
Stayed 2 nights in Jun 2024

6/10 Okay

Brendon

Liked: Cleanliness
Meh
The hotel looks very nice. These are the issues I had. The water temp varied drastically and became dangerously hot. They threw away my mostly full shampoo. When I told the front desk she said she would check with housekeeping and she never said another word to me. The AC in the room did not work. They never gave me pods for the coffee maker. When I used it for hot water, what came out was really gross. I had the flush it 6 or 7 times before the water was clear. The front door is randomly locked and once I had to wait several minutes for someone to open it.
Stayed 3 nights in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shawnea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful historic property in middle of the historic district. The staff are top-notch, kind and attentive. We look forward to our next opportunity to visit!
Stayed 6 nights in Apr 2024

10/10 Excellent

Andres

Stayed 1 night in Mar 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel. The property is unique, very well maintained, and in an excellent location. Breakfast was the best we had in our travels in Ecuador. Staff was super professional and friendly. I would definitely stay here again and highly recommend it to other travelers!
Stayed 3 nights in Jan 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing little hotel
This colonial hotel is in the perfect location if you want be in the middle of everything and close to everything. The service is top notch ! The staff is super friendly and the style and feel of the hotel is unlike others.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jiovanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Amazing place to stay if you love the antique looks. Restaurant in hotel amazing as well. Cuena is a must if you're visiting Ecuador.
Stayed 1 night in Jan 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good location, large room in a beautiful historic building. Excellent service from everyone we've met.
Stayed 3 nights in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Simon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

amy

Amazing!
Loved it! Very cozy and amazing restaurant, would love to stay again
Stayed 4 nights in Oct 2023

6/10 Okay

Juan

Travelled with family
Disliked: Property conditions & facilities
air conditioning and small rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
well located
Stayed 2 nights in Aug 2023

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for history or architecture buffs. We stayed in room with 2 levels. Bed was wonderful. Bathroom was modern. The floors creaked a bit much but it is an older building. Restaurant was nice. Staff was great but food was just ok.
Stayed 1 night in Jul 2023

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Friendly staff. Easy walking to historical sites.
Stayed 1 night in May 2023

10/10 Excellent

Jhoselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where we stay anytime we are in Cuenca. We love the staff and service.
Stayed 3 nights in May 2023

6/10 Okay

Lilia Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023