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Hotel Victoria

3.5 star property
Riverfront Cuenca hotel in Downtown Cuenca with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria

Interior detail
Family Suite | View from room
Exterior
Reception
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Calle Larga 6-93 Y Borrero, Cuenca, Azuay, 10104
  • Río Tomebamba & Calle Larga
    1 min walk
  • Restaurante el Jardin
    1 min walk
  • Luis Cordero (Hermano Miguel) Station
    9 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Room options

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Reception

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The price is NZ$118
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About the area

Cuenca

At Hotel Victoria you'll be within steps of Río Tomebamba & Calle Larga and Inter-American Center of Popular Arts. Highlights at this Victorian hotel include free daily breakfast, a restaurant and free self-parking. .The restaurant, El Jardin, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free English breakfast is offered between 7:00 AM and 10:00 AM. .Places within a 5-minute walk of this 3.5-property class Downtown Cuenca hotel include Museum of the Aboriginal Cultures and Las Conceptas Museum.

What's nearby

  • Río Tomebamba & Calle Larga - 1 min walk
  • Calderon Park - 7 min walk
  • New Cathedral of Cuenca - 9 min walk
  • Alejandro Serrano Aguilar Stadium - 11 min walk
  • Mall del Rio - 5 min drive

Getting around

  • Luis Cordero (Hermano Miguel) Station - 9 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Goza - ‬1 min walk
  • ‪El Mercado Cuenca - ‬3 min walk
  • ‪Thai Connection - ‬2 min walk
  • ‪hostal | bar yakumama - ‬4 min walk
  • ‪Kolo Restaurant And Bakery - ‬4 min walk

About this property

Hotel Victoria

Riverfront Cuenca hotel in Downtown Cuenca with free breakfast
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Victoria. Free self parking is available.

This 3.5-star Cuenca hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 5 levels
  • English breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Victoria offers 23 accommodations with washers/dryers and a safe. Plasma televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Jardin

Things to do

  • Library
  • Piano

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Victoria Cuenca
Victoria Cuenca
Hotel Victoria Hotel
Hotel Victoria Cuenca
Hotel Victoria Hotel Cuenca

Frequently asked questions

Is parking available at Hotel Victoria?

Yep, Hotel Victoria has a free self car park.

What makes Hotel Victoria a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Victoria.

Is Hotel Victoria family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Hotel Victoria is a hit with families.

Does Hotel Victoria serve breakfast?

Yeah, complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Victoria?

No, Hotel Victoria does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Victoria?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Victoria?

Check-in begins at 1:00 PM. Check-out time is noon.

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 132 reviews" "
Rating 8 - Good. 20 out of 132 reviews" "
Rating 6 - Okay. 6 out of 132 reviews" "
Rating 4 - Poor. 1 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

tim

Stayed 1 night in Mar 2023

10/10 Excellent

ignacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was EXCEPTIONAL.!! I really enjoyed the staff they were sweet, friendly and extremely helpful. This is the place I will be staying when in Cuenca. Everything was a walk away.

10/10 Excellent

Tere

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service, the rooms are very clean and comfortable, the staff are super nice and friendly, breakfast was very good!!
Stayed 1 night in Nov 2022

10/10 Excellent

Cyril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous and went out of the way to assist us. Overall a very pleasant experience.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Amazing room 4 star restaurant
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Victoria was lovely and in an excellent location. It was spotless and the service at the hotel and restaurant was superb. We enjoyed using the upstairs sitting area outside of our room and the view from the balcony was fabulous. The only reason we did not give Hotel Victoria at the highest rating for comfort as the bed was a bit hard for our preference.
Stayed 3 nights in Aug 2022

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is top-notch, especially all of the front desk staff. The amenities and room are comfortable and on the nicer side for Ecuador hotels, wonderful breakfast and bar area with established staff. Beds can be firm everywhere in Ecuador so don't hold this against the property because the pillows are great; as well, there is noise if on the street side (because it's so convenient for old town walking naturally), but it quiets down by about 10pm so it's acceptable if you want a larger family suite, and the convenience of being so close to the riverwalk and the main city attractions/walkable, which is key. Everything overall was so wonderful that we would definitely come back for a future stay.
Stayed 3 nights in Aug 2022

8/10 Good

Greta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2022

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again. The breakfasts were amazing!!!
Stayed 2 nights in May 2022

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional Hotel at the river where you get treated as family. Great breakfast with beautiful views and outstanding gastronomy and service
Stayed 1 night in May 2022

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was wonderful, starting with Victor and Flavio at the reception, Robert in the dining room, and the cleaning crew who’s name I didn’t catch. We arrived late evening with our child sick from the flight to Cuenca. Victor helped send an excellent tea to help with the nausea and stomach issues as well as a soup and drink for the parent who stayed in the room and couldn’t go out for dinner. Great hotel, comfortable and clean rooms and bathrooms. It felt just like being home. Right next to the Remigio Crespo Toral Museum and the Historical Center.
Stayed 2 nights in Apr 2022

10/10 Excellent

Juan

Stayed 1 night in Mar 2022

10/10 Excellent

John

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, tons of local flavor in the decor, easy to walk. Loved it!
Stayed 3 nights in Feb 2022

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of all was the staff, from reception to bar and food, and room service, it cof not be better. Every one well trained and friendly I'd give it a 1 10 on a 5 scale
Stayed 3 nights in Feb 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Historic building right in the center of old town. Rooms completely refurbished. Excellent on-site restaurant. Overlooked the river.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location...an easy walk to parks,restaurants, transportation, and shopping. It was a charming, well-maintained hotel and the included breakfast was very nice. The staff was friendly and helpful. I honestly cannot think of a single area in which improvement would be recommended.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location, just above the river that traverses the city and within walking distance of the historic core of Cuenca. The breakfast served in the restaurant is outstanding. The staff was very helpful in setting up our day trips to Ingapirca and the Parque Nacional Cajas, as well as arranging our transportation to Saraguay. My only criticism is that there are few hooks in the bathroom to hang clothes while bathing.
Stayed 4 nights in Jul 2021

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was a very nice hotel and in a great location.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Victoria was fabulous -- great location in Old Town Cuenca, beautiful furnishings, professional and friendly staff, delicious breakfast in the downstairs restaurant, reasonably priced. Incredible view of the city from my room. Highest recommendation.
Stayed 1 night in May 2021

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Cuenca!
Perfect central location, free parking, lush garden, rooms and dining overlooking the river. Old-world style, modern comforts. Great on-site restaurant with good-value and high quality daily 3-course specials.
Stayed 3 nights in May 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Daniel Miller
Hotel Victoria is an outstanding, historical hotel above Tomebamba River and 4 blocks from Parque Calderon in El Centro. Great location! Restaurant food and very good and service outstanding. Highly recommended.
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in a very nice location. Great Staff.
Stayed 2 nights in Mar 2021

10/10 Excellent

Laura, Dallas, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely go back to this hotel! Such a lovely place with walking distance to great restaurants and shops!
Stayed 2 nights in Dec 2020

10/10 Excellent

Rogelio, Guayaquil, Ecuador

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, buena ubicación y muy bonitas instalaciones propias de un hotel de sus características.
Stayed 2 nights in Mar 2020