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Santa Lucia House - Forum

4.0 star property
Cuenca hotel in Downtown Cuenca with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Lucia House - Forum

Reception
Reception
Exterior
Single Room, 1 Queen Bed
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The price is NZ$126
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Plaza Rotary Market
    2 min walk
  • Calderon Park
    5 min walk
  • Church of Santo Domingo
    6 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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Spa
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The price is NZ$118
for 1 night
5 Jan - 6 Jan
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About the area

Cuenca

At Santa Lucia House - Forum you'll be within steps of Plaza Rotary Market and Civic Plaza. Highlights at this hotel include free daily breakfast, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include tour/ticket assistance, multilingual staff and luggage storage. Free English breakfast is available daily between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Downtown Cuenca hotel include Esqueletologia Museum and Calderon Park.

What's nearby

  • Plaza Rotary Market - 2 min walk
  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬6 min walk

About this property

Santa Lucia House - Forum

Cuenca hotel in Downtown Cuenca with free breakfast and 24-hour front desk
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Santa Lucia House - Forum. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Cuenca hotel is smoke free.

  • 12 guestrooms or units
  • English breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Santa Lucia House - Forum offers 12 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Fridges and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 350 metres
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Santa Lucia House - Forum?

Santa Lucia House - Forum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Santa Lucia House - Forum?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Santa Lucia House - Forum on 23 Dec 2024 start from NZ$126.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Santa Lucia House - Forum?

Yep, Santa Lucia House - Forum has a free self car park.

Does Santa Lucia House - Forum serve breakfast?

Yeah, free English brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Santa Lucia House - Forum?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Santa Lucia House - Forum?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Santa Lucia House - Forum?

No, pets are not allowed.

Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 369 reviews" "
Rating 8 - Good. 67 out of 369 reviews" "
Rating 6 - Okay. 18 out of 369 reviews" "
Rating 4 - Poor. 8 out of 369 reviews" "
Rating 2 - Terrible. 8 out of 369 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place with wonderful people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miroslav, Plant City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little older property , but beautiful inside. Very convenient location . Maybe just upgrade floors. It’s wood floors and really loud when walking on some spots . Other than that very nice stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alba

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good neighborhood in the downtown area of Cuenca, it was safe and we were able to walk and go shopping without any fear. The breakfast was excellent and the service was right on point. Darwin and Cristina were very helpful with information about the area. I will definitely stay in this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clasic
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staying in this beautiful small property. All the staff members were very helpful and respectful. The room very clean and the bed was comfortable. Very walkable to historic sites. I love this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial house conveniently located near main touristic points in city center. Staff was super friendly and helpful, room was super clean and comfortable, overall a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco, Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet…
Stayed 2 nights in Jul 2024

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, we thought it was the main Santa Lucia hotel, yet were pleasantly surprised with this beautiful house and friendly service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tonya A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a very nice stay. The staff are friendly and helpful. The hotel was clean and comfortable.
Stayed 3 nights in Jul 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
The room i had was quite damp and musty smelling. The staff were all lovely and the place was clean though.
Stayed 7 nights in Apr 2024

10/10 Excellent

VIBEKA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, excellent breakfast. Rooms are not that big but big enough. Breakfast was amazing. Parking is a little complicated but in Cuenca it always is.
Stayed 1 night in May 2024

10/10 Excellent

WEN MING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位于老城中心，步行距离可到达各个景点。旅馆中庭漂亮，西班牙建筑风格。
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Sam

Stayed 3 nights in May 2024

10/10 Excellent

Ever

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in May 2024

4/10 Poor

Maiya

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca stay
A wonderful boutique hotel in the heart of Cuenca. The staff here is very friendly and helpful. The rooms are comfortable and bathrooms new and clean. Within walking distance of most attractions in Cuenca, restaurants, shopping and the Parque Caldron. Free parking is a great added benefit. We will return on our next visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very cozy, well maintained, friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Santa Lucia House - Forum
I had a fantastic stay as this beautiful hotel! The staff were friendly and super helpful with directions and insider knowledge of the city. The hotel was just beautiful and very clean & the breakfast very delicious. It’s location is walking distance from the city center and all major sights. I look forward to my next visit and thanks to everyone in the hotel for their hospitality!
Stayed 4 nights in Mar 2024

10/10 Excellent

BYRON

Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2023