2/10 Terrible
Verified traveller
Travelled with family
2 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room.
- door locks borderline do not function. We’ve been locked out of our room several times.
- AC broken in our first room
- Fridge broken in our first room
- Door lock didn’t open 90% of the time in our first room
- Door lock didn’t open 50% of the time in our second room
- Door lock didn’t work at all on one keycard on our THIRD room
- Keycards have to be reprogrammed daily
- Several receptionists had bad attitude
- Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose.
- Blinds do not shut entirely
- Blind “rod” kept coming unhooked
- Bathroom door doesn’t latch/stay closed in our second room
- Sewage smell in bathrooms in 3 rooms
- Electrical outlet pulled away from wall in first room. Safety risk.
- Front desk staff argumentative and rude. Kitchen staff great.
- parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them.
Avoid at all costs.
Verified traveller
Stayed 7 nights in Jul 2024