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North Lakes Hotel And Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Penrith Castle
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Indoor pool, pool loungers
Lobby
Food and drink
Family Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Spa
  • Hot tub
  • 24/7 front desk
  • Pool
The price is NZ$222
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
Ullswater Road, Penrith, England, CA11 8QT
  • Penrith Castle
    10 min walk
  • Subway
    3 min walk
  • Penrith Station
    9 min walk
  • Carlisle (CAX)
    38 min drive

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster)

Junior Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Penrith

At North Lakes Hotel And Spa you'll be within a 10-minute stroll of Penrith Castle and within 30 minutes of Rheged. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include prenatal massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. Penrith serves local cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 732 square feet (68 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Penrith hotel include Brougham Castle and Ullswater.

What's nearby

  • Penrith Castle - 10 min walk
  • Rheged - 2 min drive
  • Ullswater - 7 min drive
  • Lowther Castle and Gardens - 15 min drive
  • Whinfell Forest - 15 min drive

Getting around

  • Penrith Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 91 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪The Rooster - ‬5 min walk
  • ‪Subway - ‬3 min walk
  • ‪Morrisons Cafe - ‬13 min walk

About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, a quick walk to Penrith Castle
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A hot tub, a sauna, and a terrace are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Conference rooms
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated accommodation includes desks. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Polish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

What is the cancellation policy at North Lakes Hotel And Spa?

North Lakes Hotel And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at North Lakes Hotel And Spa?

As of 9 Jan 2025, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on 2 Feb 2025 start from NZ$222.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at North Lakes Hotel And Spa?

Yep, North Lakes Hotel And Spa has a free self car park.

Is there a spa on site at North Lakes Hotel And Spa?

Yep, there is an onsite spa at North Lakes Hotel And Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does North Lakes Hotel And Spa have a pool?

North Lakes Hotel And Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at North Lakes Hotel And Spa?

North Lakes Hotel And Spa features a full-service spa, a health club and an indoor pool.

Does North Lakes Hotel And Spa serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays from 7 AM to 9:30 AM and weekends between 8 AM and 10 AM.

Is there a free airport shuttle available at North Lakes Hotel And Spa?

No, North Lakes Hotel And Spa does not offer an airport shuttle service.

Is there a bar or restaurant at North Lakes Hotel And Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day and New Year's Eve.

What time are check-in & check-out at North Lakes Hotel And Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at North Lakes Hotel And Spa?

No, only service animals are allowed.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 441 out of 836 reviews" "
Rating 8 - Good. 277 out of 836 reviews" "
Rating 6 - Okay. 71 out of 836 reviews" "
Rating 4 - Poor. 29 out of 836 reviews" "
Rating 2 - Terrible. 18 out of 836 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab weekend stay
Staff very friendly and accommodating. Could have walked into Penrith. Plenty parking. Lovely pool, hot tub and steam room. Will definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disappointing
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, room comfort
Disappointing
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
Stayed 2 nights in Jun 2024

8/10 Good

Nazneen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very friendly and polite. The hotel was very clean and really enjoyed using the spa facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

r

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room/ excellent shower. Good internet on phone and I- pad though tricky laptop. Nice breakfast . Only problem was when booking through 3rd party can’t use pool unless £15/person for 48 hour pass . Not much point when only there for 12 hours .No flexibility on this . Shame as left a bad taste to an otherwise good experience
Stayed 1 night in Sep 2024

6/10 Okay

Suzanne

Business traveller
Liked: Staff & service, property conditions & facilities
Overpriced if you go through 3rd party. Extra cost for booking through Expedia. No breakfast for £180
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Tastefully decorated.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service
To be honest a nice hotel with a wonderful restaurant. However the staff and their attention to customer service lacked somewhat and the Spa for £15 per person extra charge was a disappointment. Would not go back to stay on the hotel or the spa but would consider returning to the restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ben

Stayed 1 night in Sep 2024

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Loveness

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Cosy sitting area in the lounge. Hotel staff were helpful and polite. Non dairy milk was made available to us. Hotel has decent size mugs for tea in the room. Great stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was lovely, having fresh milk dispenser was amazing for our daughter. However the only minor was the fact the rooms are super warm, even with the fan provided they are uncomfortably hot, there is no toilet brush to clean your loo and the use of the pool is extremely expensive for what it is.
Stayed 2 nights in Aug 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have gave full 5 star review on this hotel, bed and pillow comfortable, the personalised cookie for our daughter a nice touch, lots of info sent before arriving. Modern and very clean hotel. Dinner and breakfast was the best hotel food we had in the UK. Such a shame about the bed sofa for my daughter she could feel every spring so had to get in our bed, I tried to sleep in it and it really was bad. Sort that out though and I’d be happy to give full 5 stars and come back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here over August bank holiday and we had a wonderful time. When we arrived there were personalised cookies in the room for our children. The room and facilities were fantastic, the staff were very helpful and friendly. There was an orienteering course for children to do outside, a games and cinema room for entertainment with a small minigolf inside and on departure the children were given a gift bag with lots of activities to complete. We will definitely be coming again
Stayed 2 nights in Aug 2024

8/10 Good

Amandeep

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and facilities. I will be returning very soon!
Stayed 1 night in Aug 2024