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Embassy Suites by Hilton Dallas DFW Airport South

3.5 star property
Hotel with free breakfast, near Drive Nation Sports
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Dallas DFW Airport South

Lobby
Lobby
Reception
Business centre
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
4650 W Airport Fwy, Irving, TX, 75062
  • Irving Mall Shopping District
    1 min walk
  • Drive Nation Sports
    4 min drive
  • C.R. Smith Aviation Museum
    4 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    7 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 41.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Wyndham DFW Airport
Pool
Hot tub
Breakfast included
Free airport shuttle
4.4 out of 5, Excellent, (1602)
The price is NZ$253
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Wyndham DFW Airport

About the area

Irving

At Embassy Suites by Hilton Dallas DFW Airport South, you'll be 3 km (1.8 mi) from Drive Nation Sports and 12.5 km (7.8 mi) from Irving Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Urban Craft, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub. 8093 square feet (752 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of a free airport shuttle. .Sights within a 15-minute drive of this Irving hotel include Toyota Music Factory and Six Flags Over Texas.

What's nearby

  • Drive Nation Sports - 4 min drive - 3.1 km
  • Irving Convention Center - 10 min drive - 12.6 km
  • Toyota Music Factory - 11 min drive - 12.8 km
  • Six Flags Over Texas - 12 min drive - 14.2 km
  • AT&T Stadium - 14 min drive - 16.7 km

Getting around

  • West Irving Station - 4 min drive
  • E2-E16 Station - 7 min drive
  • Dallas-Fort Worth International Airport (DFW) - 7 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪East Buffet - ‬3 min drive
  • ‪Aspen Creek Grill - ‬13 min walk
  • ‪El Sol Panaderia Y Pasteleria - ‬4 min drive

About this property

Embassy Suites by Hilton Dallas DFW Airport South

Hotel with free breakfast, near Drive Nation Sports
Embassy Suites by Hilton Dallas DFW Airport South offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 8093 square feet (752 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Dallas DFW Airport South also features multilingual staff, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This Irving hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 10 levels
  • 8093 sq ft of conference space
  • 752 sq. m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Dallas DFW Airport South offers 305 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 8,093 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 65.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 65.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 65.00 (subject to availability)
  • Late check-out fee: USD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Dallas DFW Airport South Hotel
Embassy Suites Hotel Dallas International Airport South DFW
Embassy Suites Dallas DFW International Airport South Hotel
Embassy Suites Dallas
Embassy Suites Hilton Dallas DFW Airport South
Embassy Suites Hilton Dallas
Embassy Suites by Hilton Dallas DFW Airport South Hotel
Embassy Suites by Hilton Dallas DFW Airport South Irving
Embassy Suites by Hilton Dallas DFW Airport South Hotel Irving

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Dallas DFW Airport South?

Embassy Suites by Hilton Dallas DFW Airport South offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Dallas DFW Airport South?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dallas DFW Airport South on 8 Dec 2024 start from NZ$231.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Dallas DFW Airport South?

Yep, Embassy Suites by Hilton Dallas DFW Airport South has an uncovered self car park with in/out privileges for USD 15 per night.

Does Embassy Suites by Hilton Dallas DFW Airport South have a pool?

Embassy Suites by Hilton Dallas DFW Airport South has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Dallas DFW Airport South serve breakfast?

Yep, guests adore the free buffet breakfast here! Available daily, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Dallas DFW Airport South?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:00 PM at scheduled times.

Is there a bar or restaurant at Embassy Suites by Hilton Dallas DFW Airport South?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Dallas DFW Airport South?

Check-in begins at 3 PM. Check-out time is noon.

Embassy Suites by Hilton Dallas DFW Airport South Reviews

Reviews

6.6
Rating 10 - Excellent. 323 out of 1003 reviews" "
Rating 8 - Good. 169 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 165 out of 1003 reviews" "
Rating 2 - Terrible. 190 out of 1003 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
My family of 5 and I had a layover in Dallas and needed somewhere to spend 8hours . I picked the hotel because it was close enough to DFW airport and It had a shuttle bus that goes to the airport. When I called the hotel to ask where I can get the shuttle bus. The man at the front desk said you’re at terminal C , I’ll send over my driver. He then hung up before I could ask anything else. DFW airport is a big and somewhat confusing airport . Luckily the people at the airport were extremely nice and helpful . It took my family and I 1hour to find terminal C. The driver was fast and efficient . He did show up 25 minutes after calling the hotel and letting them know, we had made it to Terminal C. We arrive at the hotel and the man at the front desk was rude and made it evident he didn’t want to be there . It was late and all I wanted was to go to sleep after our long day at the airport. Honestly, the rude attendant was the least of my problems, Within five minutes of my family and I walking into our room. We saw a large cockroach How I wish I could up load the pictures of the cockroach that greeted us at our room door or of the garbage bag left on our balcony. By this point we decided to checkout after 3 hours and wait out the rest of our time at the airport. I will say this, the girl that was at the front desk when we checked out at 2:45 a.m was actually nice and polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice breakfast was good and staff was awesome and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jul 2024

6/10 Okay

patricia

Liked: Cleanliness, staff & service, amenities
Connecting flight was missed due to incoming flight running late. Had to get accommodations for the night last minute. Booked a room at Embassy Suites late in the evening. Called the hotel to request their free airport shuttle service and they were there to pick me up very quickly! Robert at the front desk was very helpful talking to me when I was looking for the shuttle pick up area. Check in was fast and smooth. My only complaint is that the bathroom is very small with no room to move around, door in the way. I would stay again if the need ever arose again. bathroomsmooth! Only thing I have to safe
Stayed 1 night in Aug 2024

2/10 Terrible

Bridgette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 is better
This is a Motel 6 impersonating an Embassy Suites. The rooms are old, dirty, stinky and hot. We were given 3 bath towels for 4 people and no washcloths. Front desk would not answer the phone after numerous calls from the room and my phone. I had to go down there. There was what we found out later feces on the floor. We initially picked it up and threw it in the sink unsure of what it was. Once it got wet we knew exactly what it was and likely why the room stank! (Picture). The pool had a loose light floating in it so we couldn’t swim which was the main reason I booked this hotel. The pool area smelled of sewage. My 8!year old granddaughter still enjoyed her birthday because I chose not to make a scene and made the best of it for her. Horrible experience especially for the price I paid.
Stayed 1 night in Aug 2024

4/10 Poor

Genesis, Austin

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite conveniently located from DFW and it has a nice restaurant for dining and a wonderful breakfast in the morning. It also has a free happy hour which was a nice perk. The staff was all very friendly, and we were happy that there was a shuttle to the airport. We have stayed here a couple times and will stay again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Stayed 1 night in Aug 2024

4/10 Poor

Guadalupe

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
We arrived around midnight and were given a room that the a/c was not working properly. The young lady at the desk was wonderful! She moved us to another room, but, there were dirty towels on the floor and the patio door was open. So I went back to the desk and she was embarrassed. She left the desk to go check four other rooms we could be moved to and found one that was good. She was wonderful! Once we got in our room about 1:30 am, we began to shower and the tub was leaking under the tile in all the bathroom. My daughter’s shoes were ruined because they were soaking wet. The water wet the carpet all outside of the bathroom area. I did let management know the next day but no one really acted like they were concerned. They just wanted to move us again. We had my infant granddaughter with us and moving so many times was already horrible. We took shorter showers so the area wouldn’t get flooded. I can only imagine things will begin to mold and get really nasty, not to mention that the room below us will flood at some point. Needless to say, we will no longer stay at this Embassy Suites. The maintenance is obviously not kept up here. While waiting on the wonderful young lady assisting us the night we received, another person came up and was also talking about how they had been moved as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything and only had one issue that that the headboard was scratched up. But other than that everything was very good. Breakfast was good, drinks at bar were good excellent and the swimming pool was available and clean for my grandkids to use. Overall property and service was excellent!!! Would definitely stay again!!!
Stayed 1 night in Jul 2024

4/10 Poor

Samantha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we got the bedroom was so hot. The air was set on 65 and it never got below 75. They moved us to another room a couple doors down and the air was a little better but not much. There was 1 plug in that worked in the whole suite. The bathroom tile was broken and just sat up against the wall. The bathtub drain was broken along with the tub being dirty. The ceiling in the bathroom was also brown and the door to something in the ceiling wasn’t even closed all the way. We did not receive a guest bag like everyone else.
Stayed 2 nights in Aug 2024

6/10 Okay

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros: Beautiful property overall. Great dining facilities. Cons: limited outlets and no USB connections. Towels seemed old and very rough. Air conditioning was not working properly in part of the room.
Stayed 1 night in Aug 2024

4/10 Poor

Liz

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gregory, Ocoee

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Embassy of old ... room decor from the early-mid 80's, furniture at least 20 years old. Very poor lighting in the room, again reminiscent of the 1980's hotel, but nice enough, just old. No (absolutely none) USB outlets and we never could get the WiFi to work. Staff were "obligated" to help, but were not welcoming or overly accommodating with the exception of the omelet chef. She was very high energy and kind to the guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Stayed 1 night in Aug 2024

6/10 Okay

Meagan

Travelled with family and small children
Liked: Cleanliness, amenities
Disappointed at the lack of greeting when we arrived at 830pm. Felt like an inconvenience to the check in staff. They asked if I had my car with me, then said I had to pay $15/day to park even though I had a paid room for the night... Room had obvious, previous water damage in the bathroom. A/C was set to 65, but it was hot in the room and thermostat was not able to be changed. Very disappointed. (Had higher expectations.)
Stayed 1 night in Aug 2024

10/10 Excellent

Batool

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Stayed 2 nights in Jul 2024

6/10 Okay

Mar

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA

Business traveller
Liked: Staff & service, property conditions & facilities
Beautiful Hotel
The hotel is beautiful BUT furniture is extremely old. Other than that it was a pleasant stay. We will definitely stay again.
Stayed 2 nights in Jul 2024

4/10 Poor

Salvador A., Mission

Travelled with family
Disliked: Property conditions & facilities
I was charged twice , the room Lacked towels, phones don’t work, but more importantly the receptionist added my credit card to someone else’s room . She was very careless , was not listening to me when I gave her my information.
Stayed 1 night in Jul 2024

2/10 Terrible

Misty, San Angelo

Travelled with family
Liked: Staff & service
The sink in the bathroom stunk like sewage smell, the pillows were think, felt like i was sleeping on a Vinyl pillow cause the linens felt like it. The bathroom shower was leaking from a drain in ceiling so it dripped all night. The air conditioning didn't work well, it was hot in room and the ac was on 65. The door to bathroom is falling apart at the bottom.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Left my credit card at the restaurant. Wasn’t aware of that, I then had to board my flight. Called later and and manager found my card. I didn’t fly back in till a week later. Went to collect my card, but no one could find it. A bit upset. Could you help me with this? Thanks!!
Stayed 1 night in Jul 2024