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Homewood Suites by Hilton Ft. Worth-Bedford

3.0 star property
Hotel in Bedford with free breakfast and seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Ft. Worth-Bedford

Lobby
Full-sized fridge, microwave, stovetop, dishwasher
Restaurant
Exterior
Outdoor pool, open 7:00 AM to 9:30 PM, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is NZ$188
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
2401 Airport Fwy, Bedford, TX, 76021
  • Texas Health Harris Methodist Hurst-Euless-Bedford
    18 min walk
  • Texas Star Golf Course
    5 min drive
  • Hurst Conference Center
    5 min drive
  • Dallas, TX (DAL-Love Field)
    31 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV, DVD player

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Separate bedroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking, Fireplace

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 60 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Fireplace

TV, DVD player

Suite, 1 Bedroom, Non Smoking, Fireplace

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed - double
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Free toiletries, hair dryer, towels

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
Sofa bed
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Bedford DFW West, TX

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (586)
The price is NZ$245
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Home2 Suites by Hilton Bedford DFW West, TX

About the area

Bedford

At Homewood Suites by Hilton Ft. Worth-Bedford, you'll be 13.8 km (8.6 mi) from AT&T Stadium and 14.5 km (9 mi) from Choctaw Stadium. Highlights at this hotel include an outdoor swimming pool, a complimentary breakfast and in-room kitchens. .Enjoy the seasonal outdoor swimming pool and pool loungers. Business amenities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Bedford hotel include Six Flags Over Texas and Gaylord Texan Convention Center.

What's nearby

  • Texas Health Harris Methodist Hurst-Euless-Bedford - 18 min walk - 1.6 km
  • AT&T Stadium - 14 min drive - 13.8 km
  • Six Flags Over Texas - 14 min drive - 16.9 km
  • Choctaw Stadium - 14 min drive - 14.5 km
  • Globe Life Field - 15 min drive - 14.8 km

Getting around

  • Hurst-Bell Station - 6 min drive
  • North Richland Hills-Smithfield Station - 12 min drive
  • Love Field Airport (DAL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Jason's Deli - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk

About this property

Homewood Suites by Hilton Ft. Worth-Bedford

Hotel in Bedford with free breakfast and seasonal outdoor pool
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Homewood Suites by Hilton Ft. Worth-Bedford. Self parking is free.

This Bedford hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1997
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Lift
  • No smoking on site
Homewood Suites by Hilton Ft. Worth-Bedford offers 83 accommodations with DVD players and free newspapers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Bedford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in November.
  • Pool access available from 7:00 AM to 9:30 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Ft. Worth-Bedford
Homewood Suites Hilton Ft. Hotel Worth-Bedford
Homewood Suites Hilton Ft. Worth-Bedford
Homewood Suites Hilton Ft. Worth-Bedford Hotel
Homewood Suites Hilton Ft. Worth-Bedford
Hotel Homewood Suites by Hilton Ft. Worth-Bedford Bedford
Bedford Homewood Suites by Hilton Ft. Worth-Bedford Hotel
Hotel Homewood Suites by Hilton Ft. Worth-Bedford
Homewood Suites by Hilton Ft. Worth-Bedford Bedford
Homewood Suites by Hilton Ft. Worth Bedford
Homewood Suites Hilton Ft. Hotel
Homewood Suites Hilton Ft.
Homewood Suites Hilton Ft

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Ft. Worth-Bedford?

Homewood Suites by Hilton Ft. Worth-Bedford offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Ft. Worth-Bedford?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Ft. Worth-Bedford on 27 Nov 2024 start from NZ$188.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Ft. Worth-Bedford?

Yep, Homewood Suites by Hilton Ft. Worth-Bedford has a free self car park.

Does Homewood Suites by Hilton Ft. Worth-Bedford have a pool?

Homewood Suites by Hilton Ft. Worth-Bedford has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:30 PM (Seasonal outdoor pool open from June to November).

Does Homewood Suites by Hilton Ft. Worth-Bedford serve breakfast?

Yeah, our guests highly rate the free continental breakfast here! Served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Ft. Worth-Bedford?

No, Homewood Suites by Hilton Ft. Worth-Bedford does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Ft. Worth-Bedford?

Check-in begins at 3 PM. Check-out time is noon.

Homewood Suites by Hilton Ft. Worth-Bedford Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 971 reviews" "
Rating 8 - Good. 251 out of 971 reviews" "
Rating 6 - Okay. 95 out of 971 reviews" "
Rating 4 - Poor. 74 out of 971 reviews" "
Rating 2 - Terrible. 80 out of 971 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely the single best budget-friendly experience we’ve had since Covid. Saw some reviews put down the smell, comfort, and location. Some of that I can see somewhat but this truly was the first time in years that what our budget could afford was a place that went the extra mile in making you feel luxurious in small and effective ways. Breakfast, rooms, amenities, and the staff BIG time all made for one of my family’s favorite stay. We will be back.
Stayed 3 nights in Aug 2024

2/10 Terrible

Sheila

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Booked online for a King Suite was given a Queen bed. The room stunk. The remote in the bedroom didn't work and the remote in the living room work and then it would stop working. I will not stay at this property again.
Stayed 1 night in Aug 2024

10/10 Excellent

Wilmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family vacation.!
Stayed 1 night in Aug 2024

6/10 Okay

Paola

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
The room was nice however it did not have enough bath towels and we went to ask for more and they didn’t want to give us any . We had gotten a two bedroom room that fit 8 people and we o my had 4 towels Thank one night we came back to hotel after a concert and it was midnight and us and two other families were trying to get in through the front entrance and they didn’t want to open the door for us even though we showed them our key and made us go all the way around to side entrance Lobby smelled like sweat and nasty as well
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great pool and amazing rooms. I will definitely recommend and stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Brandi M

Travelled with family, Travelled with group
Disliked: Cleanliness
So when i was reading reviews i was a little hesitant, but there were more good reviews then bad so i figured for the price it would be fine. Check in was fine, walked in the room and it was okay... till i looked at the matresses. There were a couple black spots and all i could think bed bugs. But looked all over and didnt see anything else so i figured we were okay. Went to the bathroom and seen all kinds of dust and nastiness on the door. Okay i can live with that for one night. Went to take a shower had to rinse it out. The worst part though... we got back to the hotel about 1240ish, tried to go in the front the 2nd doors wouldnt open, we had someone trying to let us in but the door would not open. There is a sign that says use room key or intercom. But there is no place to use card and no intercom. There was a phone so we picked it up to see what they say, all while our friend was argueing with the lady to let us in. She says they have to go around. If thats the case they need to mention that at check in. Had i been alone or just me and my daughter, i would have flipped. But also how much of a fire hazard is that? Overall for the price and one night it was okay. But pretty sure we wont be back. For them being a hilton pretty disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

janaki

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There should be little more options for breakfast, it was the same all 4 days we were staying.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mirella

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Many issues all taken up with the front desk and all not resolved. 1. Prepaid 2-bdr suite not available. Had to split our family of 7 across two rooms - on separate halls. 2. Allotted 2 towels. When requesting more towels, was told that none were available in the hotel. 3. No bed linens for pull out couches - was told that they must have been stolen. 4. No pool towels. 5. Personally puchased 6 towels from Costco - front desk pleaded that we not use them, because cleaning staff would take them when rooms were cleaned. Staff promised we would have sufficient towels. 6. Rooms never cleaned nor linens replenished over 5 days - towels never replaced. 7. Sign posted that hotel would refund the night's stay if issues were not resolved. Issues never resolved. No refund offered. Spoke with other guests at the hotel. They all identified similar problems with towels. When dealing with front desk - next morning was told of course they have towels, they just don't hand out a bunch to people. When informed that 2bedroom suite not available (phone call) was told we would have adjoining rooms with a connecting door. On arrival, front desk identified that hotel doesn't have connecting doors as all rooms are suites. Front desk very apologetic as to all the problems; however, could never explain why we were told untrue things. Hotel failed to deliver on every item. Not happy. Do not recommend. Called afterwards and offered rewards points. Not likely to return to Hilton
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything but the staff never had clean towels. We stayed a weekend an each time I walked past the desk another guest was complaining about it. It was hot, an a lot of folks was swimming so I understand I will stay there again and highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the woman at the front desk did not greet us and was not friendly at all. We asked for towels on the second day and waited hours for clean towels. When the towels were finally provided they only gave 2 and we were a party of 4. Our kitchen had tiny bugs and we thought maybe it was due to being in Texas. But it was really roaches. The roaches were in the cabinets and in the dish washer. I WILL NEVER STAY THERE AGAIN OR RECOMMEND THIS PLACE!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Brianna

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the ability to use and share a digital key was very covenient and user friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tracie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Towel shortage.
We had four guest in our double queen room and only two towels. We requested more towels and never received any. Day two our room wasn’t cleaned and still never received any towels. For two days four people had to share two towels and one wash cloth. Also, house keeping came banging on our door at 8am the morning we were to check out I guess to clean our room. We didn’t have to be out until 12 that day so I’m not sure why they were there to clean. They woke the entire room up. Pool was nice and clean. (They had pool towels by the pool but not enough for the rooms)
Stayed 2 nights in Jul 2024

4/10 Poor

Cindy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Recommend
Very limited parking. Staff was friendly. The rooms and hallways had a smell. Pull out bed was disgusting with large urine stain that was still wet and smelled terrible. Front desk said there were no extra mattresses to replace with so they gave us a different room. Second room didn't smell quite as dirty but we did see at least 3 roaches. No extra bedding for pullout bed was provided. There were 4 of us in that King Suite and they only provided 2 large bath towels. Ceiling fan didn't turn on. Breakfast was extremely disappointing... Scrambled eggs were tasteless and runny. They served undercooked flour and corn tortillas with steak fries and ground taco meat for "breakfast tacos." No typical breakfast items such as bacon and only one waffle maker for entire facility that burnt every single waffle.
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff members!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Carmen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Is very safe and good service
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities
My family and I loved the room! Plenty of space in the 1 bedroom for my family of 5. Loved the kitchen area! We had a very hard time with the wifi. Some times we could connect. Sometimes we couldnt.The pool area was fun and nice with a sitting area and outdoor grills near by, and a mini basketball court. Breakfast was alright, my kids loved the "Texas" waffles. The front desk staff in the evening that we were there was no where to be found. We had to go in the back and find our own towels. When we did find someone, I asked for trash bags for our room and she gave me trash bags that were wayyyyyy too big. I also asked for a few things for the room like coffee and sugar and was told to "look over there". When I looked over there the counter was empty of what I had asked for. So then I had to proceed to look through cabinets and drawers to find what I was looking for. Thought it would have been a lot easier if she would had just gotten them for me! We enjoyed our stay over all. The layout of the room was by far our favorite part.
Stayed 2 nights in Jul 2024

10/10 Excellent

YURIDIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall. Good place to stay.
The only bad thing was no towels on the restrooms and the lack of efforts to fix this.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry, Pottsboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property six times now. Each time I have found it clean and very comfortable.
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer, Omaha

Travelled with family, Travelled with family and small children
Liked: Amenities
I loved the suite setup. Plenty of room and comfortable bed. My issue was the lack of upkeep to the room during our five days. There was a note on the mirror that said trash, towels and basic cleanliness would be done every other day. None of these services nor any service or upkeep was done during our stay. If we need to call guest services for everything we need- that is fine but don’t promise services that will not be provided.
Stayed 4 nights in Jul 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024