See all properties
Save

Hotel ZaZa Dallas

4.5 star property
Luxury aparthotel with free local area shuttle and 24-hour fitness centre

Photo gallery for Hotel ZaZa Dallas

Seasonal outdoor pool, pool umbrellas, pool loungers
Front of property
Ballroom
Bungalow King - Hotel Choice
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Outdoor space
  • Bar
The current price is NZ$671
includes taxes & fees
1 May - 2 May

Explore the area

Map
2332 Leonard St, Dallas, TX, 75201
  • American Airlines Center
    ‪14 min walk‬
  • Dallas World Aquarium
    ‪18 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Parlor)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Parlor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 43 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 36.4 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Balcony

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 36.4 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow King - Hotel Choice

Bungalow King - Hotel Choice | Private kitchen

Bungalow King - Hotel Choice

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
  • 46.3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Signature Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
  • 69.4 sq m
  • 10 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Parlor)

Free toiletries, hair dryer, bathrobes, towels

Deluxe Room, 2 Double Beds (Parlor)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 43 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
13 restaurants, breakfast, lunch, dinner served; seafood

Omni PGA Frisco Resort & Spa

Frisco
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 239 reviews
The price is NZ$731
includes taxes & fees
25 May - 26 May
Omni PGA Frisco Resort & Spa

About the area

Dallas

A luxury stay in Dallas awaits you at Hotel ZaZa Dallas. Within a 20-minute stroll, you'll find popular places like American Airlines Center and Dallas World Aquarium. Highlights at this boutique aparthotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with free local calls, a safe and a hairdryer. The minibar provides refreshments, and room service is also available. Nice touches to enhance your stay include bathrobes and free toiletries, while premium bedding and a down duvet invite a good night's rest. An iron/ironing board, a desk and a wardrobe or cupboard are also available. Change of towels is available on request .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Dragonfly, serves Fusion cuisine and is open for breakfast, brunch, lunch and dinner. At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 1:00 PM. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 4.5-property class Uptown aparthotel, you'll be 2.4 km (1.5 mi) from Kay Bailey Hutchison Convention Center and 3.3 km (2 mi) from Dallas Market Center.
View more Aparthotels in DallasOpens in a new window

What's nearby

  • Perot Museum of Nature and Science - 12 min walk - 1.1 km
  • American Airlines Center - 14 min walk - 1.2 km
  • Dallas World Aquarium - 18 min walk - 1.5 km
  • Kay Bailey Hutchison Convention Center - 3 min drive - 2.8 km
  • Dallas Market Center - 3 min drive - 3.3 km

Getting around

  • McKinney & Maple Stop - 1 min walk
  • Dallas Union Station - 8 min drive
  • Dallas-Fort Worth International Airport (DFW) - 25 min drive

Restaurants

  • ‪Yardbird - ‬7 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Moxie's - ‬3 min walk
  • ‪Fearing's Restaurant - ‬4 min walk
  • ‪Fogo de Chao Brazilian Steakhouse - ‬4 min walk

About this property

Hotel ZaZa Dallas

Luxury aparthotel with free local area shuttle and 24-hour fitness centre
Hotel ZaZa Dallas offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel ZaZa Dallas. You'll have access to the health club at a partner property. A free area shuttle within 3 miles is available. Parking is available for a fee.

This Mediterranean Dallas aparthotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 2002
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel ZaZa Dallas offers 159 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Dallas aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Outdoor pool, pool loungers

Virgin Hotels Dallas

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,095 reviews
The price is NZ$634
includes taxes & fees
11 May - 12 May
Virgin Hotels Dallas

Property amenities

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Seasonal outdoor pool
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Limo/town car service
  • Car not required
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Restaurants on site

  • Dragonfly
  • POOLSIDE
  • ROOM SERVICE

Food and drink

  • Mini-fridge

Dining

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 10 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Late-night room service
  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch Smart TV with premium cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 150 per accommodation per stay
  • Service animals exempt from fees
  • Deposit: USD 150 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a historical district
  • In an entertainment district

Things to do

  • 24-hour gym
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2002
  • Connecting units available
  • Electric car charging station
  • Individual furnishings
  • Mediterranean architecture
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 October to 12 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 18 March and close on 15 October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Hotel ZaZa Dallas.

Property is also known as

Dallas Hotel ZaZa
Dallas ZaZa
Dallas ZaZa Hotel
Hotel Dallas ZaZa
Hotel ZaZa
Hotel ZaZa Dallas
ZaZa
ZaZa Dallas
ZaZa Dallas Hotel
ZaZa Hotel Dallas
Hotel ZaZa Dallas Dallas
Hotel ZaZa Dallas Aparthotel
Hotel ZaZa Dallas Aparthotel Dallas

Frequently asked questions

What is the cancellation policy at Hotel ZaZa Dallas?

Hotel ZaZa Dallas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel ZaZa Dallas?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel ZaZa Dallas on 1 May 2025 start from NZ$671.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel ZaZa Dallas?

Yep, Hotel ZaZa Dallas has secured covered valet parking with in/out privileges for USD 59 per night.

Is there a spa on site at Hotel ZaZa Dallas?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hotel ZaZa Dallas have a pool?

Hotel ZaZa Dallas has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from March 18 to October 15.

What makes Hotel ZaZa Dallas a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel ZaZa Dallas.

Does Hotel ZaZa Dallas serve breakfast?

Yeah, cooked-to-order breakfast is offered on weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel ZaZa Dallas?

No, Hotel ZaZa Dallas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ZaZa Dallas?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel ZaZa Dallas?

Check-in begins at 4 PM. Check-out time is noon.

Hotel ZaZa Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1190 out of 1555 reviews
Rating 8 - Good. 216 out of 1555 reviews
Rating 6 - Okay. 74 out of 1555 reviews
Rating 4 - Poor. 39 out of 1555 reviews
Rating 2 - Terrible. 36 out of 1555 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Nice boutique hotel. Cool bar/restaurant area. Was winter so didn't see any of the pool. Gym was on plus side for a hotel gym although smaller than thought would be.
Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, room comfort

Fantastic Hotel, Service and Location

Amazing stay - didn't realize we get free transportation anywhere within a 3 mile radius and we were delighted by the "extras" including complimentary wine and champagne, fruited water, cookies and tea sandwiches in the afternoon and a free coffee bar in the morning. Easy to walk to lots of sights, restaurants, etc. and very clean and safe area. Great gym but disappointed the pool was closed. A SUPER STAY !
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SCOTT

Liked: Cleanliness, property conditions & facilities
Communication was not as good as previous
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Everyone was so kind, helpful & professional. The guys working Valet went above & beyond
Stayed 3 nights in Jan 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Clay

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I got charged for A lot of items from the bar and snack area I never touched and they were extremely expensive. Waste of money for me
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Joanna, amarillo

Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila G., Bakersfield

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They forgot to provide my wine. Not sure if it’s me but the good I ate are salty. But everything else are good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, room comfort

Couples weekend

Hotel ZaZa exceeded our expectations! My wife and I stayed for a weekend getaway and loved every moment. The boutique charm, impeccable service, and stylish décor created the perfect retreat. The ambiance felt luxurious yet inviting—highly recommend for couples seeking a romantic escape!
Stayed 2 nights in Dec 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in the heart of Uptown. Very close to everything. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bungalows are fantastic!! Absolutely beautiful and filled with everything you need as well as snacks. Decorated beautifully and staff is amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love this property. It’s 5 star. Beautiful and staff is amazing
Stayed 1 night in Dec 2024

8/10 Good

charles

Stayed 1 night in Dec 2024

6/10 Okay

Dominque

Travelled with group
Liked: Cleanliness, room comfort
Carolina at the front desk made sure to make it known that my method of payment was not accepted and yelled at the Aaliyah the kind woman helping us about it. It was embarrassing and belittling. Carolina did not even address us and I eventually had to ask for her name from another front desk agent. The property was beautiful and the room was spacious but Carolina needs an update on hospitality and customer service.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
For the money I spent I could have stayed at a chain hotel and been happier. The room was right by stairwell and every time someone slammed door my room shaked. Also bed was old and I was sunken in middle like being swallowed up.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Felt very safe and at home. Great attentive staff. Excellent experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, room comfort

Best in Dallas

One of the best Hotels in Dallas. We have stayed in all of the best Hotels in Dallas. None compare to Zaza. Always an incredible experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Shelley

Travelled with family
Disliked: Cleanliness, room comfort

Stay away!

We do an annual mother-daughter Christmas weekend. Our least favorite part of the trip this year was the hotel. we arrived Friday afternoon, valet staff was FANTASTIC (only good staff!!!). The front desk agent who checked us in could not have been more rude or short! From there, we went to the spa for massages, none great but my oldest daughter's was a scene from a TV documentary. Her therapist talked about getting arrested...no point in expounding on it but let's just say it was the opposite of a relaxing experience! Waiting room was downright ugly! In no way worth the $1k we spent there. Honestly, should've asked for a refund! Spa itself leaves a lot to be desired! The hotel is not in good condition at all, very old and outdated! Nothing like their Austin location which we've enjoyed! Hoping new owners do a MAJOR overhaul on the space as well as the staff. Don't usually do bad reviews but I wish I would've read this in advance. Definitely would've booked elsewhere!
Stayed 2 nights in Dec 2024

10/10 Excellent

Barrett

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024