4/10 Poor
Verified traveller
Travelled with family
23 Sept 2024
Disliked: Staff & service, amenities, property conditions & facilities
The price was lower than other properties but it we got what we paid for so to speak. The property overall appeared to be kept up decently and seemed to have air freshening. Our room was a decent size however we noticed that the bathroom had two doors instead of one and they didn’t close properly. It appeared that one of the doors had previous water damage on the bottom. Not really a big deal, but then we discovered the toilet would not flush. We called the front desk and I was advised that I needed to push the handle harder and all the way until it was vertical to get to flush, that Instantly let me know that they were aware of this problem. I tried what I was told, and the toilet still did not flush. We had to take the lid off the top of the toilet tank and manually pull the metal lever to get the toilet to flush somewhat but it still did not flush completely. Needless to say, that was very tedious, unsanitary and disappointing. The mattresses seemed pretty worn and we kept sliding toward the middle of the bed and used one of the pillows to keep us on either side. We also discovered that the coffee maker was missing the basket that holds the coffee so we couldn’t even attempt to make a cup of coffee. The outlets all seem to be extremely loose and some would cut power. At check out, they were apologetic for the inconveniences and broken amenities however, they did not offer any sort of compensation. I do not believe I would stay here again, even if we did save some money.
Verified traveller
Stayed 1 night in Sep 2024