4/10 Poor
Jessica W., Temecula, CA
3 Jan 2025
Disliked: Cleanliness
Home in Disrepair
Would not recommend!!!! If you’re looking for a place only to sleep and things such as broken items don’t bother you, then this is the place for you. If you’re looking to stay at a home worth 200 a night, this is not the property for you. First, the listing is inaccurate, there is only 2 bathrooms instead of the listed 3. We showed up to the house, the property was not "move in ready". The WiFi, Hot Water Heater, Water line to the Refrigerator, all disconnected. It was obvious no one had been to this property in some time, made even more evident by the cigarette butts littering the backyard. Discovered multiple broken items (toilet disconnected in guest bath, shower handle falling off in master, door knobs broken, doors not closing all the way, couches sunken in, etc.). Kitchen was parsley stocked and we had to go out and purchase items just to be able to complete a single meal. Towels were not stocked and the dispensers in the showers for soap/shampoo were almost empty. Plus missing items such as a TV remote for the master bedroom.We write a list of complaints to the property manager on Day 2 of our visit as it has grown beyond what we believed was tolerable for a visit. We get a response on Christmas morning that they were sending someone to refill the soap and overnighting a remote. That was the limit of their interaction aside for asking for photos of broken things. No offer of refund/discount, just a simple "sorry for the inconvenience".
Jessica W.
Stayed 7 nights in Dec 2024