Ratings based on 798 Verified Reviews

Real reviews from guests who’ve stayed
3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 9 Oct. 2024 on Expedia
Comment from Hotel Management
10 Oct. 2024 by Renaissance Addison, Hotel Management
Thank you for the great review and choosing to stay with us! We hope to see you again soon.
5 out of 5
by A verified traveller

Posted 6 Oct. 2024 on Hotels
Comment from Hotel Management
7 Oct. 2024 by Renaissance Addison, Hotel Management
We are delighted that you had a great stay! Thank you for the great review!! We hope to see you again in the near future.
1 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
Was disappointed , I thought I was reserving theRenaissance in Plano which was amazing. Addison..there was an odor in entire hotel. My room Smelled like plumbing issues, drainage issues shower was making loud noises at night, no bellhop, rooms average, hallways and doors are not in good condition. My door kept getting stuck and would not close all the way .Tried the bar once and service was not good. Would not recommend try the one in Plano
Comment from Hotel Management
30 Sep. 2024 by Renaissance Dallas Addison, Hotel Management
Hello Tasha,First off, thank you for giving us a try. We are sorry to know you experience was not top notch as that is always our goal. We hope to do a better job for you if you choose Renaissance Dallas Addison once again.Kind regards,
5 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Hotels
Comment from Hotel Management
30 Sep. 2024 by Renaissance Dallas Addison, Hotel Management
Dear Anonymous,Thank you for the 10 of 10 ranking. We are happy to know you enjoyed your stay and we hope to serve you once again the next time you are in the area.Regards,
5 out of 5
by A verified traveller

Posted 17 Sep. 2024 on Expedia
The front desk staff was very friendly and professional it was close to a lot of food options as well!
Comment from Hotel Management
17 Sep. 2024 by Renaissance Dallas Addison, Hotel Management
Hello Jaleesa,Thank you for being our guest at Renaissance Dallas Addison Hotel. We are happy to know you enjoyed your stay and our found out front desk staff both friendly and professional. We agree.....our location is fantastic for food options. We hope to serve you in the future. Regards,
5 out of 5
by A verified traveller

Posted 11 Sep. 2024 on Expedia
Comment from Hotel Management
11 Sep. 2024 by Renaissance Addison, Hotel Management
Thank you for the great review. We appreciate you choosing to stay with us! We hope to see you again very soon!
5 out of 5
by A verified traveller

Amazing experience

Posted 10 Sep. 2024 on Hotels
Amazing and very friendly staff Made us feel very welcomed
Comment from Hotel Management
10 Sep. 2024 by Renaissance Addison, Hotel Management
We are thrilled you enjoy our amazing associates! Thank you for choosing to stay with us and we look forward to seeing you again in the near future!
5 out of 5
by A verified traveller

Posted 3 Sep. 2024 on Expedia
Comment from Hotel Management
3 Sep. 2024 by Renaissance Dallas Addison, Hotel Management
Hello William,Thank you for the 5 our of 5 rating! That tells us you enjoyed your stay! We hope to serve you again the next time you are back in our area.Many thanks,
2 out of 5
by A verified traveller

Posted 31 Aug. 2024 on Hotels
Comment from Hotel Management
2 Sep. 2024 by Renaissance Dallas Addison, Hotel Management
Hello Melinda,We are sorry to know you did not have a great stay. We are always looking for way to improve so we hope you shared your experience while at the hotel. We look forward to serving you the next time you are in Addison.Best regards,
5 out of 5
by A verified traveller

Posted 22 Aug. 2024 on Expedia
Comment from Hotel Management
23 Aug. 2024 by Renaissance Dallas Addison, Hotel Management
Hello Mario,Thank you for the kind rating! We are happy to know you enjoyed your stay and we look forward to the next opportunity to serve you.Many thanks......