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Hilton Garden Inn Dana Point Doheny Beach

3.0 star property
Hotel for sandy fun and salt air, near Doheny State Beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Dana Point Doheny Beach

Fireplace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is NZ$228
includes taxes & fees
10 Nov - 11 Nov

Explore the area

Map
34402 Pacific Coast Hwy, Dana Point, CA, 92629
  • Doheny State Beach
    1 min walk
  • Lantern Bay County Park
    10 min walk
  • Dana Point Harbor
    17 min walk
  • Orange County, CA (SNA-John Wayne)
    31 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Hearing with Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Ocean View (Hearing with Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Balcony or Patio)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Balcony or Patio)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Partial Ocean View (Hearing with Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Partial Ocean View (Hearing with Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 29 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Surfside Suite with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Surfside Suite with Roll-in Shower)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 29 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

Room, 1 King Bed, Accessible, Balcony (Hearing)

Room, 1 King Bed, Accessible, Balcony (Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, No View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Beachfront Inn and Suites at Dana Point
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4.1 out of 5, Very good, (1003)
The price is NZ$230
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Beachfront Inn and Suites at Dana Point

About the area

Dana Point

At Hilton Garden Inn Dana Point Doheny Beach you'll be within just a 5-minute stroll of Doheny State Beach and within 20 minutes of Dana Point Harbor. Highlights at this beach hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Doheny Surf, is open for breakfast, lunch and dinner. Longboard Rooftop Bar is the hotel's own rooftop bar. 8821 square feet (819 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 3-property class Capistrano Beach hotel, you'll be 2.8 km (1.7 mi) from The Coach House and 2.8 km (1.8 mi) from Ocean Institute.

What's nearby

  • Doheny State Beach - 1 min walk
  • Dana Point Harbor - 17 min walk
  • Capistrano Beach Park - 2 min drive
  • The Coach House - 3 min drive
  • Mission San Juan Capistrano - 6 min drive

Getting around

  • San Juan Capistrano Depot - 11 min drive
  • Orange County, CA (SNA-John Wayne) - 31 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪A's Burgers - ‬5 min walk
  • ‪Denny's - ‬8 min walk
  • ‪Del Taco - ‬10 min walk
  • ‪Wind & Sea Restaurant - ‬4 min drive

About this property

Hilton Garden Inn Dana Point Doheny Beach

Hotel for sandy fun and salt air, near Doheny State Beach
Hilton Garden Inn Dana Point Doheny Beach offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 8821 square feet (819 square metres) and includes conference space. A rooftop terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Dana Point Doheny Beach. For a fee, parking is available. A complete renovation of Hilton Garden Inn Dana Point Doheny Beach was completed in July 2024.

This 3-star Dana Point hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Conference rooms
  • 8821 sq ft of conference space
  • 819 sq. m of conference space
  • Built in 1990
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Hilton Garden Inn Dana Point Doheny Beach offers 198 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 40 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Doheny Surf
  • Lobby Beach Bar
  • Longboard Rooftop Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,821 square feet of conference space

Outdoors

  • Direct access to the beach
  • Firepit
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 27 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Covered self-parking fee: USD 40 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Doheny
DoubleTree Suites Hilton Doheny Beach Dana Point
DoubleTree Suites Hilton Doheny Hotel
DoubleTree Suites Hilton Doheny Hotel Dana Point Beach
Doubletree Dana Point
Doubletree Hotel Dana Point
DoubleTree Suites Hilton Doheny Beach Dana Point Hotel
Hilton Dana Point Doheny
Hilton Garden Inn Dana Point Doheny Beach Hotel
DoubleTree Suites by Hilton Doheny Beach Dana Point
Hilton Garden Inn Dana Point Doheny Beach Dana Point
Hilton Garden Inn Dana Point Doheny Beach Hotel Dana Point

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Dana Point Doheny Beach?

Hilton Garden Inn Dana Point Doheny Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Dana Point Doheny Beach?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Dana Point Doheny Beach on 10 Nov 2024 start from NZ$228.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Dana Point Doheny Beach?

Yep, Hilton Garden Inn Dana Point Doheny Beach has a covered self car park with in/out privileges for USD 40 per day.

Are there any beaches close to Hilton Garden Inn Dana Point Doheny Beach?

Yep, Hilton Garden Inn Dana Point Doheny Beach is a short 1-minute walk from Doheny State Beach. Fun beach activities include body boarding, kayaking and sailing.

Does Hilton Garden Inn Dana Point Doheny Beach have a pool?

Hilton Garden Inn Dana Point Doheny Beach has a pool. The pool is open 7:00 AM to 10:00 PM.

What makes Hilton Garden Inn Dana Point Doheny Beach a romantic place to stay?

Ocean-view dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Dana Point Doheny Beach.

Is Hilton Garden Inn Dana Point Doheny Beach family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Dana Point Doheny Beach is a hit with families.

Does Hilton Garden Inn Dana Point Doheny Beach serve breakfast?

Yep, cooked-to-order brekkie is on offer weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Dana Point Doheny Beach?

No, Hilton Garden Inn Dana Point Doheny Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Dana Point Doheny Beach?

Yep, you can grab a meal at Hilton Garden Inn Dana Point Doheny Beach's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Dana Point Doheny Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Garden Inn Dana Point Doheny Beach Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 316 out of 1000 reviews" "
Rating 8 - Good. 223 out of 1000 reviews" "
Rating 6 - Okay. 196 out of 1000 reviews" "
Rating 4 - Poor. 133 out of 1000 reviews" "
Rating 2 - Terrible. 132 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than you everthought
I wish I could describe how wonderful the staff was but words alone can not tell you how wonderful they were. I had family come from the north and the south. They were very accommodating to my family. The food was actually good. I have stay at a lot of hotels and this one was beyond anything I ever expected.
Stayed 4 nights in Jul 2024

2/10 Terrible

David

Stayed 4 nights in Jul 2024

6/10 Okay

Allan

Travelled with family
Disliked: Property conditions & facilities
Had to wait for a room to be available. Very little privacy in the bathroom
Stayed 2 nights in Aug 2024

4/10 Poor

Shadee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs in room, fire sprinklers made noise all night
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

8/10 Good

A

Stayed 4 nights in Jul 2024

6/10 Okay

justin

Travelled with family
Liked: Staff & service, amenities
The shower wasn’t the greatest along with the bathroom itself. It didn’t help that housekeeping knocked on our door asking if she could clean the room at 8am. One and done like the nba rookie class.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Shelley

Stayed 2 nights in Jul 2024

6/10 Okay

Ted

Travelled with family
It was fine. A bit rundown for such a prime location. Never came to clean our room. Shower leaked significantly and the response was ambivalent. Price is good but you get what you pay for
Stayed 2 nights in Jul 2024

4/10 Poor

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
During Our stay we were unaware of Scheduled Construction . Upon arrival there was caution tape in Valet Parking that hindered Our Access to Lobby . After check in we went to Our room and found a man in the Hallway sitting on the ground with a plastic bag eating. We were shocked that there was No Controlled Access with Key cards on elevators. Anyone from the street has Access to any floor. When we arrived to our room the room was very clean and beautiful but when we called Housekeeping for towels on Multiple occasions there is no answer. We had to grab towels from gym down the hall. When we went to eat everything was sold out in the Restaurant downstairs. We were very disappointed. Last but not least when we went to the pool there were no towels again, pool was full of sand and construction was overhead with the smell of welding in the Air. Others and ourselves included could not believe the construction occurring while the Pool was occupied by Guests. It was very hard to find Guest Service and when we went to ask for a Manger on duty Rafa was never available.
Stayed 2 nights in Jul 2024

4/10 Poor

Silva, Henderson

Stayed 2 nights in Jul 2024

6/10 Okay

Samdy

Liked: Staff & service
Stayed 15 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was not our first stay, but on arrival, to our surprise the property was under renovation. Even so, Lisa and Jackeline in reception made exceptional moves (Lisa is always great) to ensure we had a superb stay. All in all, the hotel is well situated, clean and the morning coffee is key! Thanks Lisa and Jackeline!!
Stayed 7 nights in Jul 2024

4/10 Poor

Ivan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Jaimie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Marilyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking on line there was no mention of any type of construction. The noise and dust was unbelievable. Cement trucks outside balcony window very early and construction banging and clanging at 7:15 on our last morning made it necessary to leave 5 days early. We had booked for a week but certainly not a vacation atmosphere. Plus we valeted our car for $45 per night and they were also working on the garage. I cannot tell you the amount of dust and dirt on my brand new car. And to have to pay $45 a night for the valet when garage was also under construction seemed outrageous and since my husband is handicapped, it was really our only option.
Stayed 7 nights in Jul 2024

6/10 Okay

Gema

Travelled with family
Liked: Amenities
Disliked: Staff & service
Room was clean, some staff unfriendly. Valet service was good
Stayed 4 nights in Jul 2024

4/10 Poor

paola

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hilton Garden inn..no more
The room itself( a king size) was nice. However, it was very understated on the website, how much construction was actually going on. The hotel is right on the highway, so with the construction there was a bad back up pulling into the driveway. You could not enter the main entrance and were made to enter through a confusing, not very well signed, back area. There was a lot of noise and general mayhem. Once inside the room, the AC was very noisy and a lot of light filtered in through the bottom of the doorway due to the door being too short. The TV kept pixelating ( prob. due to construction)despite a fix. Lisa Klone, front desk, was amazing and really made an effort to make things right. She truly was gracious and had the patience of a saint. She had to handle a lot of very unhappy customers. Hopefully, the Doubletree takeover, effective on 8/8, will get the hotel back on track.
Stayed 3 nights in Jul 2024

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a stay at this property through Expedia and drove six hours to the resort, only to find out that despite having a reservation confirmation number, the hotel did not have a room booked for myself and my daughter. The staff was rude and unprofessional and simply told me to call Expedia.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juventino

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great family destination
It was an amazing trip family had fun. The only bad thing is that there was construction going on when we checked in.
Stayed 1 night in Jul 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction, but the staff was phenomenal. Got a discount Without even asking for it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was construction in many areas.
Stayed 2 nights in Jul 2024

6/10 Okay

Eun-Hwi, Redlands

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024