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Alaya Heritage Resort and Spa

4.5 star property
Luxury resort with full-service spa and 24-hour business centre

Photo gallery for Alaya Heritage Resort and Spa

Premium Room, Balcony, Hill View
Front of property
Premium Room, Balcony, Hill View | Bathroom
Reception
Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

Map
Lebong Cart Rd, Darjeeling, WB, 734101
  • Raj Bhavan
    ‪3 min drive‬
  • Chowrasta
    ‪4 min drive‬
  • Darjeeling Himalayan Railway
    ‪27 min drive‬
  • Bagdogra (IXB)
    ‪204 min drive‬

Room options

View all photos for Premium Room, Balcony, Hill View

Premium Room, Balcony, Hill View

Premium Room, Balcony, Hill View

Highlights

Balcony
Soundproofed
Heating
LED TV
Pillow menu
Blackout curtains
Select Comfort bed
Egyptian cotton bed sheets
  • 45 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

About the area

Darjeeling

A luxury stay in the heart of Darjeeling awaits you at Alaya Heritage Resort and Spa. You'll be within a 15-minute walk of Everest Museum and 1.7 km (1 mi) from Raj Bhavan. Highlights at this Art Deco resort include a full-service spa, a restaurant and free self-parking. .A relaxing visit to Aura Spa can include deep-tissue massages and hot stone massages. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Buffet breakfast is available at weekends between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Darjeeling resort include St Joseph's College and Chowrasta.
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What's nearby

  • St Joseph's College - 2 min drive - 2.1 km
  • Raj Bhavan - 3 min drive - 3.7 km
  • Chowrasta - 4 min drive - 3.5 km
  • Tiger Hill - 20 min drive - 16.2 km
  • Darjeeling Himalayan Railway - 27 min drive - 5.4 km

Getting around

  • Darjeeling Station - 27 min drive
  • Gangtok (PYG-Pakyong) - 178 min drive

Restaurants

  • ‪Fiesta Minute Meals - ‬4 min drive
  • ‪Sunset Lounge - ‬4 min drive
  • ‪Chowrasta Food Stalls - ‬4 min drive
  • ‪Windamere Hotel - ‬4 min drive
  • ‪New Kalika Restaurant - ‬5 min drive

About this property

Alaya Heritage Resort and Spa

Luxury resort with full-service spa and 24-hour business centre
Alaya Heritage Resort and Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this resort measures 1500 square feet (139 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and a picnic area are also featured at the luxury Alaya Heritage Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Darjeeling resort.

  • 20 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Dining venue
Alaya Heritage Resort and Spa offers 20 accommodations with espresso makers and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 250 to 400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,500 square foot of space)

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Stair-free path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alaya Heritage Resort and Spa

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 250 to 400 per person
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

Property Registration Number 19AAJCT2409G1ZA

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Alaya Heritage Spa Darjeeling
Alaya Heritage Resort and Spa Resort
Alaya Heritage Resort and Spa Darjeeling
Alaya Heritage Resort and Spa Resort Darjeeling

Frequently asked questions

Is parking available at Alaya Heritage Resort and Spa?

Yep, Alaya Heritage Resort and Spa has a free self car park.

Is there a spa on site at Alaya Heritage Resort and Spa?

Yep, Aura Spa is available for guests. You'll enjoy services like Thai massages.

What makes Alaya Heritage Resort and Spa a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Alaya Heritage Resort and Spa.

Is Alaya Heritage Resort and Spa family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as children's slippers in the guestrooms, it's no surprise that Alaya Heritage Resort and Spa is a hit with families.

Does Alaya Heritage Resort and Spa serve breakfast?

Sure does, buffet breakfast is offered at weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Alaya Heritage Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Alaya Heritage Resort and Spa?

Yep, you can grab a meal at Alaya Heritage Resort and Spa's onsite restaurant.

What time are check-in & check-out at Alaya Heritage Resort and Spa?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Alaya Heritage Resort and Spa?

No, pets and service animals are not allowed.

Alaya Heritage Resort and Spa Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

2.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us the room we didn't book for. The reservation manager took our money for deposit but returned only half because he spent it. If we would have got the room that we booked for it would have been nice ig. The hotel location is good.
Stayed 1 night in Feb 2024