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Hotel Blackhawk, Autograph Collection

4.0 star property
Boutique hotel connected to the convention centre in Davenport with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Blackhawk, Autograph Collection

Exterior
View from property
Terrace/patio
Lobby
Bowling

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
The price is NZ$250
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
200 E 3rd St, Davenport, IA, 52801
  • RiverCenter
    1 min walk
  • Adler Theatre
    1 min walk
  • Rhythm City Casino
    4 min walk
  • Moline, IL (MLI-Quad City Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Multiple Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

The Current Iowa, Autograph Collection

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (550)
The price is NZ$234
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Current Iowa, Autograph Collection

About the area

Davenport

Hotel Blackhawk, Autograph Collection puts you in the heart of Davenport, connected to the convention centre and within steps of RiverCenter and Adler Theatre. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The bistro, Bix Bistro, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Blackhawk Bowl is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Davenport hotel include Mississippi River and Rhythm City Casino.

What's nearby

  • RiverCenter - 1 min walk - 0.1 km
  • Adler Theatre - 1 min walk - 0.1 km
  • Rhythm City Casino - 4 min walk - 0.4 km
  • Palmer College of Chiropractic - 6 min walk - 0.5 km
  • Quad Cities Visitor Center - 8 min walk - 0.7 km

Getting around

  • Moline, IL (MLI-Quad City Intl.) - 14 min drive

Restaurants

  • ‪Red Band Coffee - ‬4 min walk
  • ‪The Double tree by Hilton - ‬3 min walk
  • ‪Miss Phay Cafe - ‬5 min walk
  • ‪Front Street Brewery - ‬10 min walk
  • ‪Mac's Tavern - ‬5 min walk

About this property

Hotel Blackhawk, Autograph Collection

Boutique hotel connected to the convention centre in Davenport with a full-service spa
Hotel Blackhawk, Autograph Collection offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly Hotel Blackhawk, Autograph Collection. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Davenport hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1915
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Blackhawk, Autograph Collection offers 130 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bix Bistro
  • Blackhawk Bowl
  • RISE Neighborhood Café

Family friendly

  • Bowling alley
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1915
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 per person
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blackhawk Autograph Collection
Blackhawk Autograph Collection Davenport
Hotel Blackhawk Autograph Collection
Hotel Blackhawk Autograph Collection Davenport
Hotel Blackhawk, Autograph Collection Hotel
Hotel Blackhawk, Autograph Collection Davenport
Hotel Blackhawk, Autograph Collection Hotel Davenport

Frequently asked questions

What is the cancellation policy at Hotel Blackhawk, Autograph Collection?

Hotel Blackhawk, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Blackhawk, Autograph Collection?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Blackhawk, Autograph Collection on 1 Dec 2024 start from NZ$249.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Blackhawk, Autograph Collection?

Yep, Hotel Blackhawk, Autograph Collection has an uncovered self car park with in/out privileges for USD 12 per night.

Are there any beaches close to Hotel Blackhawk, Autograph Collection?

The closest beach to Hotel Blackhawk, Autograph Collection is Buffalo Beach (15 km).

Is there a spa on site at Hotel Blackhawk, Autograph Collection?

Yep, there is an onsite spa at Hotel Blackhawk, Autograph Collection. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Blackhawk, Autograph Collection have a pool?

Hotel Blackhawk, Autograph Collection has an indoor pool.

What luxury perks are available at Hotel Blackhawk, Autograph Collection?

Hotel Blackhawk, Autograph Collection features a full-service spa, an indoor pool and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Blackhawk, Autograph Collection a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Blackhawk, Autograph Collection.

Is Hotel Blackhawk, Autograph Collection family-friendly?

You bet! With amenities such as children's meals and an on-site bowling alley, as well as free infant beds in the guestrooms, it's no surprise that Hotel Blackhawk, Autograph Collection is a hit with families.

Does Hotel Blackhawk, Autograph Collection serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Hotel Blackhawk, Autograph Collection?

No, Hotel Blackhawk, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Blackhawk, Autograph Collection?

Yep, you can grab a meal at Hotel Blackhawk, Autograph Collection's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Blackhawk, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Blackhawk, Autograph Collection?

Cats and dogs are welcome at Hotel Blackhawk, Autograph Collection, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Hotel Blackhawk, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 759 reviews" "
Rating 8 - Good. 118 out of 759 reviews" "
Rating 6 - Okay. 45 out of 759 reviews" "
Rating 4 - Poor. 17 out of 759 reviews" "
Rating 2 - Terrible. 19 out of 759 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel would stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to go back
Staff very friendly, and the room was clean and inviting.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Loved the woman on the night shift---went the extra yard to get me ice. It was a Thursday night, a few of us wish the bar was open a bit later. And too bad the pool was closed. Otherwise great hotel with great history!
Stayed 1 night in Aug 2024

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to river and dining.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked mostly everything and the staff were wonderful....and we received an unexpected room upgrade which we greatly enjoyed.... only complaints were my mattress was a bit wore out and sunk in the whole middle of the bed...and the door latch and safety latch were extremely loose and really wouldn't have kept anyone out that would have tried to get in in the middle of the night....very nice accommodations otherwise...and very historic.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chaesi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and convenient!
We only spent one night there but the room was absolutely amazing for the price! It was very clean, beds were comfortable. Just an all around great stay. Definitely will be my first choice next time I'm in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Jul 2024

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. The property was beautiful and the room was well appointed. Very close a walking trail along the Mississippi River.
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
It really does not get more gorgeous and inviting than this hotel. I had a steak at the bar, the quality was phenomenal and the service was excellent. Wonderful stay. Will definitely be back.
Stayed 1 night in Jun 2024

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to dining, shopping and the riverfront.
Stayed 1 night in Jul 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when running the Bix!
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jul 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My stay
Hotel is under an “austerity program” and you can tell. Very little staff. Rooms very dirty and old. When I received maid service twice I had to ask took the dirty towels did not replace. Had to continually ask. Only one elevator working. Food very slow and no room service. One bright spot was we arrived at 1 in the morning no Ubers or cans at airport no rental car. They gave us a number of a gentlemen we called at home and he came to get us. He was great. Old old building that they have totally let go.
Stayed 6 nights in Jul 2024

8/10 Good

Miguel

Stayed 3 nights in Jul 2024

4/10 Poor

Christine

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The building is very pretty, old and historical. The pool was closed, the bowling & game area was filthy and every game was broken. The bowling lanes were closed. None of these things were mentioned at check-in. We had to ask. The market in the lobby was basically empty. Our draft beers all tasted sour, like dirty keg lines. I was charged for parking but didn’t park in their lot. There are not many things to do around for anyone under 21 after 8pm
Stayed 1 night in Jul 2024

10/10 Excellent

Honie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Teri

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Old school elegant!
I love this hotel. Old school charm, service and decor
Stayed 2 nights in Apr 2024

6/10 Okay

Nils

Business traveller
Liked: Cleanliness, room comfort
The hotel is a beautiful art deco building and must have been quite the place to stay in its day. However, it is now a bit rough around the edges- the lady at check wasn’t very friendly, swimming pool was closed, the room was clean and comfortable but the view out the window was so disappointing- make sure you don’t get an ‘inside’ room! Towels in the bathroom were old - see photos! Disappointing. But we had an excellent meal in town at a restaurant called The Half Nelson!
View from room on to rooftop
Old ripped towels
Stayed 1 night in Jun 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
Where do I start? Everything is closed for repair or has signs, everywhere that say do not use. Everything is broken. Martini lounge, closed. Bowling alley, under repair. Hot tub / pool, under repair. Spa, closed on Mondays. Did get told to walk a couple of blocks to the sister hotel though? Weird. The gym, cable machine under repair. The weight bench, duct taped, broken and old. Pretty unsafe. Might want to put an OUT OF ORDER sign on that too... because why not at this point? Just got back to our room from lunch. At first we tried ordering the Chicken Bahn Me sandwich and were told it shouldnt still be on the menu. Shocker, something else out of order. Ordered 2, different, sandwiches and 2 salads. Both salads were wrong and one sandwich. WE WERE LITERALLY THE ONLY PEOPLE THERE. The server said "the cook was new". Literally two orders. Neither the cook nor the SERVER caught it? I could tell the server knew. Don't have guests correct your mistakes. We did however hear the server complain about tips today. Again, after you screwed up the only order in the building at the time. Classy. The fridge in our room was struggling to get cold, so we pulled it out a bit and there's piles of garbage behind it. The shower was luke warm at best and it takes awhile for the sink to drain. The rooms are old which is kind of cool, but there's little things you could do to improve them. Make sure they are clean and maybe touch some stuff up with paint.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Amenities
Area around hotel had many homeless begging people for things and was kinda dirty. Hotel was very nice. Room was exceptional!!! We were disappointed that the pool was closed along with the hot tub for renovations. This was not shown on the Internet when we booked. This was a big reason why we booked this hotel. However……the staff, especially Stephen and Robert helped make up for that!! Long story short, our car broke down on our way to Davenport and they held our luggage and drove us to get our rentals. They really helped us out without hesitation!! This really made our life easier and feel alot better about getting on the road to our next destination. For that reason we will be coming back!! Hopefully on our next trip the pool and got tub will be open!! If you want more details feel free to contact me at 17737825474. We always like to recognize great service!!
Stayed 1 night in Jun 2024

8/10 Good

Rosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property could use a little update. But the staff was lovely.
Stayed 1 night in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dinner
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 1 night in Jun 2024