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Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

5.0 star property
Luxury New Delhi hotel in Kalkaji with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Outdoor pool
Banquet hall
Meeting facility
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Spa
  • Gym
The price is NZ$144
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Plot No. 1, Community Centre, Okhla Phase 1, New Delhi, Delhi N.C.R, 110020
  • Indraprashtha Apollo Hospital
    3 min drive
  • ChaoBella
    2 min walk
  • Jasola Apollo Station
    2 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    48 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Luxury Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Business Lounge Access (Top Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Business Lounge Access (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Top Floor)

View from room

Standard Room, 1 King Bed, Business Lounge Access (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Shower, hair dryer, dressing gowns, towels

Suite, 1 Bedroom (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Shower, hair dryer, dressing gowns, towels

Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking

Shower, hair dryer, dressing gowns, towels

Junior Suite, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Property entrance

The Leela Ambience Convention Hotel Delhi

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (405)
The price is NZ$1,095
for 1 night
includes taxes & fees
8 Jan - 9 Jan
The Leela Ambience Convention Hotel Delhi

About the area

New Delhi

A luxury stay in the heart of New Delhi awaits you at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel. Within a 30-minute stroll, you'll find Jasola Commercial Centre and Indraprashtha Apollo Hospital. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the steam room. Copper Bar & Lounge is the hotel's own bar. Enjoy the gym, Hot tub and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Kalkaji hotel, you'll be 12.4 km (7.7 mi) from Pragati Maidan.

What's nearby

  • Indraprashtha Apollo Hospital - 3 min drive
  • Fortis Escorts Heart Institute - 5 min drive
  • Lotus Temple - 6 min drive
  • ISKCON Temple - 6 min drive
  • Lajpat Nagar Central Market - 8 min drive

Getting around

  • Jasola Apollo Station - 2 min drive
  • New Delhi Okhla Station - 5 min drive
  • Indira Gandhi International Airport (DEL) - 48 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬3 min drive
  • ā€ŖFrench Heart - ā€¬5 min walk
  • ā€ŖCrowne Plaza Club Lounge - ā€¬2 min walk
  • ā€ŖChaoBella - ā€¬2 min walk
  • ā€ŖEdesia - ā€¬1 min walk

About this property

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Luxury New Delhi hotel in Kalkaji with 2 restaurants
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A hot tub, a sauna, and a terrace are also featured at the luxury Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 208 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel offers 208 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns and hairdryers.

This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: INR 1,100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chaobella
  • Copper Bar & Lounge
  • Edesia
  • French Heart

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 1100 per person
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.Ā This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel NEW DELHI
Crowne Plaza Hotel NEW DELHI OKHLA
Crowne Plaza Hotel OKHLA
Crowne Plaza Hotel OKHLA NEW DELHI
Crowne Plaza NEW DELHI OKHLA
Crowne Plaza OKHLA
NEW DELHI Crowne Plaza Hotel
NEW DELHI OKHLA
OKHLA Crowne Plaza Hotel
OKHLA NEW DELHI
Crowne Plaza Hotel New Delhi Okhla
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel Hotel
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel New Delhi
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel Hotel New Delhi

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel on 3 Jan 2025 start from NZ$143.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

Yep, Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel has a free self car park and free valet parking.

Is there a spa on site at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

Yep, there is an onsite spa at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel have a pool?

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel has an outdoor pool.

What luxury perks are available at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel features a full-service spa, a health club and an outdoor pool.

Is Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel is a hit with families.

Does Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel serve breakfast?

Yeah, full brekkie is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

No, Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?

No, pets are not allowed.

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 320 reviews" "
Rating 8 - Good. 115 out of 320 reviews" "
Rating 6 - Okay. 26 out of 320 reviews" "
Rating 4 - Poor. 17 out of 320 reviews" "
Rating 2 - Terrible. 11 out of 320 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fnu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MANI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk never said HELLO. She smiled and spoke kindly, but she didn't say hello first and ignored my greeting. It was an unusual experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sriram, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Awesome staff. Great food options inside restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

HARVINDER SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sunil Kumar, Beaverton

Travelled with family and small children
Liked: Amenities
Staff is good but service is not as per the price. We experience poor services and also I believe towels are too old. Need to upgrade the service system as well as other operation related services. Hope my review help!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Yuvaraj

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Nachiket

Stayed 1 night in Jun 2024

8/10 Good

SARAD KUMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Room carpets require cleaning as they smell.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anil kumar

Stayed 1 night in May 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Rooms are spacious, hotel lobby well maintained and clean. Hotel restaurant was nice and Had a nice selection of food. The staff go out of their way to make your stay comfortable and are so courteous. I cannot say enough about how great I felt about the customer service. The hotel is not centrally located. There are not many places to walk to, but then again, you donā€™t want to walk around too much when itā€™s so hot outside. I mainly used Uber to get around and greatly appreciated to have a nice comfortable and clean room to come back to.
Stayed 3 nights in May 2024

10/10 Excellent

SARAVANAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

SARAVANAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Fassil

Stayed 10 nights in Apr 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the wonderful hotel with a group of friends and overall, our experience was quite delightful. The staff was incredibly friendly, always greeting us with big smiles and providing great service throughout our stay. From check-in to check-out, they made us feel welcome and attended to all our needs promptly. The hotel itself is well-maintained with all the facilities one could ask for during a pleasant stay. The rooms were clean and comfortable, offering a relaxing space to unwind after a day of exploring the city. The amenities provided added a nice touch to our visit, making us feel pampered and well taken care of. However, there was one significant downside to our otherwise fantastic stay - the washroom drainage issue. Unfortunately, the drainage in the washroom was not functioning properly, which made taking showers a less than pleasant experience. Dealing with standing water while trying to shower is definitely not something you want to encounter during your stay at a hotel. Despite this setback, I must commend the staff for their efforts in trying to address the issue promptly. They were apologetic and tried to assist us as best they could, which we appreciated. It's evident that they care about the comfort of their guests and strive to provide a positive experience overall. In conclusion, this hotel is a great choice for those looking for excellent service, friendly staff, and a comfort
Stayed 1 night in Mar 2024

6/10 Okay

fahad abdulaziz

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is away behind 5 star hotel , internet down for 2 days Poor international TV channel Hygiene is out of stander. No good monitoring on house keeping people. Breakfast buffet are very limited to Indian food. The price is very high compared to the services and facilities at the hotel. All hotel facility close at 11:30 pm except in room dining
Stayed 3 nights in Mar 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place. Cold in the morning and..
Stayed 3 nights in Oct 2023

6/10 Okay

Tejinder

Stayed 6 nights in Dec 2023

6/10 Okay

Jim, Croydon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice building and indeed rooms and shower etc. but it was cold in Delhi, and the room did not get above 17C. I asked for a heater on 3 times and one finally arrived on the 3rd night. The Buffet meals were great (both breakfast and dinner) but I for a poached egg at breakfast and after a long wait had a disappointing result. The staff were certainly polite but as an example, the heater just didn't arrive until I really made a fuss.
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy and no pool
The pool is being redone. Which means no pool and aot of noise if they put you above pool
Stayed 2 nights in Dec 2023

8/10 Good

Vinay

Stayed 6 nights in Dec 2023

10/10 Excellent

Jagruti

Stayed 1 night in Nov 2023

10/10 Excellent

BASANTA, Westborough

Stayed 1 night in Nov 2023