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The Leela Ambience Gurugram Hotel & Residences

5.0 star property
Luxury hotel connected to a shopping centre in Gurugram with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Leela Ambience Gurugram Hotel & Residences

Exterior
Exterior
Club Room (Royal)
Bar (on property)
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Ambience Island, DLF Phase 3, Gurugram, Haryana, 122002
  • Ambience Mall
    4 min walk
  • DLF Phase II
    16 min walk
  • DLF Cyber City
    16 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    25 min drive

Room options

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Royal)

Club Room (Royal)

Club Room (Royal)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Trident, Gurgaon
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (328)
The price is NZ$564
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Trident, Gurgaon

About the area

Gurugram

The Leela Ambience Gurugram Hotel & Residences places you in the heart of Gurugram, connected to a shopping centre and 1.4 km (0.9 mi) from DLF Cyber City. Highlights at this luxury hotel include 3 restaurants, a full-service spa and a golf course. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and steam room. The buffet restaurant, Spectra - Multicuisine, is open for breakfast, brunch, lunch and dinner. Rubicon Bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. Business travelers can take advantage of 9 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class DLF Phase 3 hotel include Golf Course Road and Medanta.

What's nearby

  • Ambience Mall - 4 min walk
  • DLF Cyber City - 16 min walk
  • Golf Course Road - 7 min drive
  • Medanta - 11 min drive
  • Qutub Minar - 19 min drive

Getting around

  • Sikandarpur Station - 6 min drive
  • Moulsari Avenue Station - 9 min walk
  • Indira Gandhi International Airport (DEL) - 25 min drive

Restaurants

  • ‪Chili's - ‬7 min walk
  • ‪Mamagoto - ‬7 min walk
  • ‪SKY Deck Leela - ‬2 min walk
  • ‪Zanotta @ The Leela - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

The Leela Ambience Gurugram Hotel & Residences

Luxury hotel connected to a shopping centre in Gurugram with 3 restaurants
The Leela Ambience Gurugram Hotel & Residences offers its guests a full-service spa, a golf course, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre, 9 meeting rooms, and limo/town car service are available. A health club, a sauna, and a library are also featured at the luxury The Leela Ambience Gurugram Hotel & Residences. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

  • 1 building
  • 412 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 2008
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Leela Ambience Gurugram Hotel & Residences offers 412 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 2,360 for adults and INR 1,180 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Diya
  • Le Rêve
  • Rubicon Bar
  • Spectra - Multicuisine
  • Zanotta

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Leela Ambience Gurugram Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 3500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2360 for adults and from INR 1180 for children
  • Airport shuttle fee: INR 4480 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 3500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses geothermal energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambience Hotel Gurgaon
Hotel Leela Ambience
Hotel Leela Ambience Gurgaon
Hotel Leela Gurgaon
Leela Ambience
Leela Ambience Gurgaon
Leela Ambience Gurgaon Hotel
Leela Ambience Hotel
Leela Ambience Hotel Gurgaon
Leela Gurgaon
Leela Kempinski Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel
The Leela Ambience Gurgaon Hotel Residences
Leela Ambience Hotel Gurugram New Delhi
Leela Ambience Gurugram New Delhi
The Leela Ambience Hotel Residences Gurugram
The Leela Ambience Gurugram Hotel Residences
The Leela Ambience Hotel Residences Gurugram
The Leela Ambience Gurugram Hotel & Residences Hotel
The Leela Ambience Gurugram Hotel & Residences Gurugram
The Leela Ambience Gurugram Hotel & Residences Hotel Gurugram

Frequently asked questions

What is the cancellation policy at The Leela Ambience Gurugram Hotel & Residences?

The Leela Ambience Gurugram Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Leela Ambience Gurugram Hotel & Residences?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Leela Ambience Gurugram Hotel & Residences on 22 Nov 2024 start from NZ$386.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Leela Ambience Gurugram Hotel & Residences?

Yep, The Leela Ambience Gurugram Hotel & Residences has a free self car park and free valet parking.

Is there a spa on site at The Leela Ambience Gurugram Hotel & Residences?

Yep, there is an onsite spa at The Leela Ambience Gurugram Hotel & Residences. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Leela Ambience Gurugram Hotel & Residences have a pool?

The Leela Ambience Gurugram Hotel & Residences has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Leela Ambience Gurugram Hotel & Residences?

The Leela Ambience Gurugram Hotel & Residences features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Leela Ambience Gurugram Hotel & Residences a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Leela Ambience Gurugram Hotel & Residences.

Is The Leela Ambience Gurugram Hotel & Residences family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that The Leela Ambience Gurugram Hotel & Residences is a hit with families.

Are there hot tubs in the rooms at The Leela Ambience Gurugram Hotel & Residences?

No, but there are deep-soaking baths in the guestrooms.

Does The Leela Ambience Gurugram Hotel & Residences serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Leela Ambience Gurugram Hotel & Residences?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Leela Ambience Gurugram Hotel & Residences?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Leela Ambience Gurugram Hotel & Residences?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Leela Ambience Gurugram Hotel & Residences?

No, pets and service animals are not allowed.

Is there a golf course on site at The Leela Ambience Gurugram Hotel & Residences?

Yep, The Leela Ambience Gurugram Hotel & Residences has a 9-hole golf course. A golf driving range, golf lessons, golf caddies and golf carts are also available.

The Leela Ambience Gurugram Hotel & Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 661 reviews" "
Rating 8 - Good. 116 out of 661 reviews" "
Rating 6 - Okay. 41 out of 661 reviews" "
Rating 4 - Poor. 26 out of 661 reviews" "
Rating 2 - Terrible. 31 out of 661 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

anupreet

Stayed 2 nights in Aug 2024

10/10 Excellent

Amit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevi, Monte Sereno

Stayed 3 nights in Jul 2024

10/10 Excellent

Harmeet

Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ambience!
Lovely hotel and excellent service. Fairly close to the Airport. Will look to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kumar

Travelled with partner
Liked: Amenities, property conditions & facilities
Every aspect of the hotel, from its location, food, rooms, amenities, and beyond, was of exceptional quality. I especially appreciated the welcoming and courteous staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

A K

Stayed 7 nights in Jul 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel. The location, staff, breakfast, and proximity to the mall are all a plus. The Gym is sufficient and there are great places to sit and read or study. Highly recommend. Soaps, lotions, and showers are also comforting.
Stayed 1 night in Jul 2024

10/10 Excellent

SUBHRONEEL, elmhurst

loved it
Stayed 3 nights in Jul 2024

10/10 Excellent

Isabel

Stayed 1 night in Apr 2024

10/10 Excellent

harsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful atmosphere
Stayed 1 night in Jul 2024

10/10 Excellent

Nikhil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality. Super clean and plush rooms. Excellent restaurant and great food options. Conveniently located near to a mall.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property
Amazing property and close to airport. Linked to a high end shopping mall makes it convenient
Stayed 4 nights in Jul 2024

10/10 Excellent

Himanshu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly people. Excellent service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sanjeev, Monte Sereno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohit at the Concierge desk is probably the best in the world! The drivers Sandeep and others are simply excellent. They make up the hotel experience. I actually never have to checkin as Mohit manages everything. Checkin. Airport travel. In fact assistance up to the gates. Then there are the people who deliver food. Just outstanding folks!! And this hotel is next to an excellent mall!!
Stayed 2 nights in Jun 2024

6/10 Okay

Dilbagh, Black Diamond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
management guideline to reception staff very stingy. Rest of staff Very friendly
Stayed 1 night in Jun 2024

8/10 Good

Rajeshwar, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Swatantra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Easily one of the best♥️
Stayed 3 nights in Jun 2024

10/10 Excellent

Dhiraj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for making my stay pleasant and comfortable! Keep up the good work and keep delighting your guests :)
Stayed 4 nights in Jun 2024

10/10 Excellent

Rohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean beautiful property, one of the best hotels in Delhi NCR.

8/10 Good

susan sawhney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again .
Stayed 1 night in Mar 2024

2/10 Terrible

Pratika

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a disappointing experience post-checkout at this 5-star hotel. After submitting my luggage, I requested an escort from the residence lobby to the reception due to the heat and having a baby with me. Despite multiple confirmations, no one arrived, wasting half an hour of my time. I had to find an alternate route. This poor guest service is unacceptable for a 5-star establishment. It seems they don't care about guests once they've checked out. This experience has definitely tarnished my view of the hotel, and I would hesitate to return or recommend it to others.
Stayed 1 night in May 2024

10/10 Excellent

Abhishek, Hoboken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ashanta, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet professional hotel. Conveniently connected to the Ambiance Mall.
Stayed 3 nights in May 2024

6/10 Okay

Faris

Liked: Staff & service
Leela is not as used to be
Location is good, Leela is not as used to be, run down.
Stayed 4 nights in May 2024