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The Leela Ambience Convention Hotel Delhi

5.0 star property
Luxury New Delhi hotel in Vivek Vihar with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Leela Ambience Convention Hotel Delhi

Outdoor pool, open 7:00 AM to 8:00 PM, lifeguards on site
Courtyard
Couples treatment room(s), sauna, steam room, body treatments
43-inch LED TV with satellite channels, TV
1 bedroom, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
The price is NZ$162
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
1 CBD, Maharaja Surajmal Road, Near Yamuma Sports Complex, New Delhi, 110032
  • Yamuna Sports Complex
    3 min drive
  • Max Super Speciality Hospital
    6 min drive
  • Laxmi Nagar Market
    6 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    63 min drive

Room options

View all photos for Premier Twin Room

1 bedroom, down duvets, minibar, in-room safe

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Down duvet
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Down duvet
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Down duvet
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, down duvets, minibar, in-room safe

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 70 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony

Deluxe Room, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Balcony

1 bedroom, down duvets, minibar, in-room safe

Club Room, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (Chairman)

1 bedroom, down duvets, minibar, in-room safe

Suite, Balcony (Chairman)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 92 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Down duvet
Designer toiletries
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

1 bedroom, down duvets, minibar, in-room safe

Club Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Down duvet
Designer toiletries
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, down duvets, minibar, in-room safe

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 80 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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Property entrance

The Metropolitan Hotel and Spa New Delhi

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4.0 out of 5, Very good, (1006)
The price is NZ$233
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Metropolitan Hotel and Spa New Delhi

About the area

New Delhi

A luxury stay in the heart of New Delhi awaits you at The Leela Ambience Convention Hotel Delhi . You'll be 8.8 km (5.5 mi) from Swaminarayan Akshardham Temple and 9.8 km (6.1 mi) from Red Fort. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The coffee shop, Cafe Knosh, serves international cuisine and is open for breakfast and lunch. Cherry Bar is the hotel's own bar. Enjoy the outdoor swimming pool, gym, steam room and kids' swimming pool. Business amenities include 8 meeting rooms, a conference centre, and a business centre. Plus you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Vivek Vihar hotel include Pragati Maidan and Chandni Chowk.

What's nearby

  • Swaminarayan Akshardham Temple - 10 min drive
  • Red Fort - 11 min drive
  • Chandni Chowk - 11 min drive
  • Jama Masjid - 12 min drive
  • India Gate - 13 min drive

Getting around

  • New Delhi Shahdara Junction Station - 4 min drive
  • Karkarduma Court Station - 17 min walk
  • Indira Gandhi International Airport (DEL) - 63 min drive

Restaurants

  • ā€ŖPizza Hut - ā€¬11 min walk
  • ā€ŖBurger Dominion - ā€¬6 min walk
  • ā€ŖKhaaja Chowk, Ginger East - ā€¬8 min walk
  • ā€ŖHaldiram's - ā€¬13 min walk
  • ā€ŖPizza Hut - ā€¬1 min walk

About this property

The Leela Ambience Convention Hotel Delhi

Luxury New Delhi hotel in Vivek Vihar with 2 restaurants
The Leela Ambience Convention Hotel Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre and 8 meeting rooms. A children's pool, a steam room, and tour/ticket assistance are also featured at the luxury The Leela Ambience Convention Hotel Delhi . An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 480 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
The Leela Ambience Convention Hotel Delhi offers 480 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 43-inch LED televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: INR 1,300 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Knosh
  • Cherry Bar
  • Club Cuba
  • Dilli 32

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Leela Ambience Convention Hotel Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2950 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1300 per person
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Rollaway bed fee: INR 2950 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambience Hotel Delhi
Ambience Kempinski Delhi
Ambience Kempinski Hotel
Delhi Kempinski
Hotel Kempinski Ambience
Kempinski Ambience
Kempinski Ambience Delhi
Kempinski Ambience Hotel
Kempinski Ambience Hotel Delhi
Kempinski Hotel Delhi
Leela Ambience Convention Hotel Delhi
Leela Ambience Convention Hotel
Leela Ambience Convention Delhi
Leela Ambience Convention
The Leela Ambience Convention Hotel Delhi
The Leela Ambience Delhi Convention
The Leela Ambience Convention Hotel Delhi
The Leela Delhi Ambience Convention Hotel
The Leela Ambience Convention Hotel Delhi Hotel
The Leela Ambience Convention Hotel Delhi New Delhi

Frequently asked questions

What is the cancellation policy at The Leela Ambience Convention Hotel Delhi ?

The Leela Ambience Convention Hotel Delhi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Leela Ambience Convention Hotel Delhi ?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Leela Ambience Convention Hotel Delhi on 24 Dec 2024 start from NZ$161.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Leela Ambience Convention Hotel Delhi ?

Yep, The Leela Ambience Convention Hotel Delhi has a free self car park and free valet parking.

Is there a spa on site at The Leela Ambience Convention Hotel Delhi ?

Yep, there is an onsite spa at The Leela Ambience Convention Hotel Delhi . It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does The Leela Ambience Convention Hotel Delhi have a pool?

The Leela Ambience Convention Hotel Delhi has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at The Leela Ambience Convention Hotel Delhi ?

The Leela Ambience Convention Hotel Delhi features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes The Leela Ambience Convention Hotel Delhi a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at The Leela Ambience Convention Hotel Delhi .

Is The Leela Ambience Convention Hotel Delhi family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that The Leela Ambience Convention Hotel Delhi is a hit with families.

Are there hot tubs in the rooms at The Leela Ambience Convention Hotel Delhi ?

No, but there are deep-soaking baths in the guestrooms.

Does The Leela Ambience Convention Hotel Delhi serve breakfast?

Sure does, buffet brekkie is served daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at The Leela Ambience Convention Hotel Delhi ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Leela Ambience Convention Hotel Delhi ?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Leela Ambience Convention Hotel Delhi ?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Leela Ambience Convention Hotel Delhi ?

No, pets and service animals are not allowed.

The Leela Ambience Convention Hotel Delhi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 400 reviews" "
Rating 8 - Good. 71 out of 400 reviews" "
Rating 6 - Okay. 22 out of 400 reviews" "
Rating 4 - Poor. 9 out of 400 reviews" "
Rating 2 - Terrible. 20 out of 400 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shalin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Very good breakfast. Great hotel for families.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Food . Room was great too. Nice and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at The Leela Ambience Convention Hotel in Delhi. The hotel made me feel incredibly safe, which was one of the most important aspects of my stay. The food was top-of-the-line, offering an exceptional culinary experience that I thoroughly enjoyed. The service was nothing short of spectacular, with staff who were not only professional but went above and beyond to make sure I was comfortable throughout my stay. The workers at the hotel were the most friendly and caring people I have encountered. Their attentiveness made my stay feel personal, and it was a delight to be treated with such genuine care. The spa is a must-visit, offering world-class services that made me feel rejuvenated and pampered. Iā€™d like to give a special shout-out to Hasan Askari, whose excellent recommendations for places to visit and remarkable customer service made my trip even more enjoyable. His attention to detail and commitment to ensuring a memorable stay were greatly appreciated. Room service and the manager were simply spectacular, always available when I needed something, and their professionalism was impeccable. The spa services are never to be missedā€”it's truly one of the hotelā€™s gems. Overall, this is the best hotel I have stayed in, and I highly recommend The Leela Ambience Convention Hotel to anyone looking for an unforgettable experience in Delhi.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eva C Freytes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at The Leela Ambience Convention Hotel in Delhi. The hotel made me feel incredibly safe, which was one of the most important aspects of my stay. The food was top-of-the-line, offering an exceptional culinary experience that I thoroughly enjoyed. The service was nothing short of spectacular, with staff who were not only professional but went above and beyond to make sure I was comfortable throughout my stay. The workers at the hotel were the most friendly and caring people I have encountered. Their attentiveness made my stay feel personal, and it was a delight to be treated with such genuine care. The spa is a must-visit, offering world-class services that made me feel rejuvenated and pampered. Iā€™d like to give a special shout-out to Hasan Askari, whose excellent recommendations for places to visit and remarkable customer service made my trip even more enjoyable. His attention to detail and commitment to ensuring a memorable stay were greatly appreciated. Room service and the manager were simply spectacular, always available when I needed something, and their professionalism was impeccable. The spa services are never to be missedā€”it's truly one of the hotelā€™s gems. Overall, this is the best hotel I have stayed in, and I highly recommend The Leela Ambience Convention Hotel to anyone looking for an unforgettable experience in Delhi.
Stayed 12 nights in Sep 2024

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently me and my sister visited Delhi and stayed at Leela Ambience and conference hotel. Wow, what a pleasant and warm welcome. All security guards were so friendly, welcomed us with folded hands everytime we entered. Atithi Devo Bhavah feeling. Rooms were neat and clean, all services were wonderful, all the restaurant staff were very friendly and helpful. Lovely experience. Bishoya is pretty young lady who looked after us so well. We flet like at home. Just to see her again I would come and stay at Leela anytime. Keep up the good work Bishoya. Thank you for lovely roses upon leaving and gifts. We were very much disappointed with Spa, none of us enjoyed the massage treatment we paid for, it was NOT what we expected, we didn't feel relaxed at all. It was waste of time and money.
Stayed 10 nights in Aug 2024

10/10 Excellent

SAMIR

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Anchal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, servicing was top notch. Location could have been better.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikhil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Madhu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ashutosh, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service
Worn out day to day use items in room
Stayed 3 nights in Aug 2024

10/10 Excellent

Shermal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

6/10 Okay

Anjaya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked one night at a hotel in Delhi through Expedia for two adults and a 14-year-old child with the plans to book another day 2 weeks out after returning back to Delhi if we liked the experience, which we did not do. Upon arrival, the receptionist unexpectedly informed us of an additional charge for anyone over 12, which should have been included in the Expedia pricing itself. This was the only hotel out of 17 on our India trip with such a fee, which I felt was suspicious, but I paid it. The receptionist provided us an upgrade due to the extra hassle. However, the next day, when I enquired more about the charge, a different receptionist explained the charge was for the room upgrade, not the child's age. Realizing I might have been misled by the previous night's receptionist, I requested a follow-up, which they promised to have over 2 days but after over two weeks, there has been no response. While the facilities and service were overall good, the suspicious charge and the handling of this situation was concerning and disappointing especially for a five-star hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The personal and the hotel were so nice, the only thing is that if you want to explore Delhi as a tourist the location of the hotel wont be the most convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was great.
Stayed 1 night in Jul 2024

6/10 Okay

Anisha

Travelled with family
Didnot liked much
Stayed 1 night in Jul 2024

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A property is perfect but around it is very ordinary
Stayed 2 nights in Jul 2024

10/10 Excellent

Paras

Stayed 1 night in Mar 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Sonali, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Neha

Disliked: Staff & service, amenities, property conditions & facilities
Horrible harrowing experience. They took 1 hour to check me in because they didn't believe I had a. Booking
Stayed 1 night in Jun 2024

2/10 Terrible

Manasir Hussain

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow
Very slow service
Stayed 6 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was friendly and helpful. But thatā€™s it. The condition of the hotel needs to be improved - the air conditioning comes with a bad smell, the bathroom is easily flooded.
Stayed 3 nights in Jun 2024

4/10 Poor

SUNIL

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good property but pretty badly inflicted by poor service. Staff is very disconnected whether at reception, restaurant or while calling from room (phones do not get answered easily and answers are not consistent). Bright spot in the property is housekeepingā€¦good room (we had a suite) and it was cleaned well
Stayed 5 nights in Jun 2024

10/10 Excellent

Gurtej

Stayed 1 night in Jun 2024