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DoubleTree by Hilton Denver Cherry Creek

4.0 star property
Suburban Denver hotel in Belcaro with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Denver Cherry Creek

2 restaurants, breakfast, dinner served; American cuisine
Room, 2 Queen Beds, Mountain View | Mountain view
Studio, 1 King Bed, Accessible, Bathtub
Lobby
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Gym
  • Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is NZ$192
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
455 S Colorado Blvd, Denver, CO, 80246
  • Cherry Creek Shopping Center
    18 min walk
  • Washington Park
    4 min drive
  • National Jewish Health
    5 min drive
  • Denver, CO (DEN-Denver Intl.)
    44 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Mountain view

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Mountain view

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Sofa bed - double
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Mountain View

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Mountain view

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2020
Premium bedding
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hyatt Place Denver/Cherry Creek

Pet-friendly
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (1286)
The price is NZ$219
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hyatt Place Denver/Cherry Creek

About the area

Denver

DoubleTree by Hilton Denver Cherry Creek puts you in the centre of Denver, 1.5 km (0.9 mi) from Cherry Creek Shopping Center and 3.2 km (2 mi) from Washington Park. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Eggcetera, serves American cuisine and is open for breakfast. Enjoy the seasonal outdoor swimming pool and pool loungers. 6226 square feet (578 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and a microwave in a common area. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Belcaro hotel, you'll be 3.8 km (2.3 mi) from National Jewish Health and 4 km (2.5 mi) from Denver Botanic Gardens.

What's nearby

  • Cherry Creek Shopping Center - 18 min walk - 1.5 km
  • University of Denver - 6 min drive - 5.0 km
  • Denver Botanic Gardens - 6 min drive - 4.2 km
  • Denver Art Museum - 8 min drive - 6.7 km
  • Colorado Convention Center - 9 min drive - 7.2 km

Getting around

  • Colorado Station - 5 min drive
  • 48th & Brighton at National Western Center Station - 13 min drive
  • Denver International Airport (DEN) - 44 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Sam's No. 3 Glendale - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Wendy's - ‬8 min walk

About this property

DoubleTree by Hilton Denver Cherry Creek

Suburban Denver hotel in Belcaro with 2 restaurants
DoubleTree by Hilton Denver Cherry Creek offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 6226 square feet (578 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Denver Cherry Creek. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Denver Cherry Creek was completed in July 2020.

Smoking is allowed in designated areas at this 4-star Denver hotel.

  • 1 building
  • 270 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 6226 sq ft of conference space
  • 578 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
DoubleTree by Hilton Denver Cherry Creek offers 270 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Eggcetera
  • Flagstone's

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,226 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 per person
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 30 May and close on 23 September.
  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Denver-Cherry Creek Holiday Inn
Holiday Inn Denver-Cherry Creek
Holiday Inn Hotel Denver-Cherry Creek
Holiday Inn Denver-Cherry Creek Hotel
Holiday Inn Denver
Holiday Inn Select Denver - Cherry Creek Hotel Denver
Holiday Inn Creek
Holiday Inn Denver Cherry Creek
DoubleTree by Hilton Denver Cherry Creek Hotel
DoubleTree by Hilton Denver Cherry Creek Denver
DoubleTree by Hilton Denver Cherry Creek Hotel Denver

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Denver Cherry Creek?

DoubleTree by Hilton Denver Cherry Creek offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Denver Cherry Creek?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Denver Cherry Creek on 1 Dec 2024 start from NZ$192.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Denver Cherry Creek?

Yep, DoubleTree by Hilton Denver Cherry Creek has a covered self car park with in/out privileges for USD 15 per day.

Does DoubleTree by Hilton Denver Cherry Creek have a pool?

DoubleTree by Hilton Denver Cherry Creek has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from May 30 to September 23).

What makes DoubleTree by Hilton Denver Cherry Creek a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Denver Cherry Creek.

Does DoubleTree by Hilton Denver Cherry Creek serve breakfast?

Yeah, our visitors give a thumbs up to the full breakfast here! Served weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Denver Cherry Creek?

No, DoubleTree by Hilton Denver Cherry Creek does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Denver Cherry Creek?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Denver Cherry Creek?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Denver Cherry Creek?

No, only service animals are allowed.

DoubleTree by Hilton Denver Cherry Creek Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 759 out of 1545 reviews" "
Rating 8 - Good. 391 out of 1545 reviews" "
Rating 6 - Okay. 201 out of 1545 reviews" "
Rating 4 - Poor. 118 out of 1545 reviews" "
Rating 2 - Terrible. 76 out of 1545 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marieflor

Liked: Cleanliness, staff & service, property conditions & facilities
easy access from the parking lot to the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
The hotel is clean and well run. The rooms are comfortable and clean. Cherry Creek offers shopping and dining options for all tastes.
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Christina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor conditions
This hotel is nice in the common areas but don't be fooled the rooms are very poor condition and not clean. Rude staff member at the front desk. The parking is expensive and difficult parking garage to navigate. They also charge for breakfast which is no better than the free breakfast at most hotels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia S.

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the room was clean and quiet. Our stay was marred by the out of control children in the pool using “noodles “ as whips against the water and other kids. We planned to enjoy a nice afternoon at the pool but were unable to do so because of the poorly behaved children. The staff needed to tell the parents to control their children.
Stayed 1 night in Aug 2024

4/10 Poor

Deanna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Went to turn on tv, didn't work-,maintenance had to come fix. Went to call front desk to report, phone dead (couldn't resolve), but the last straw was when I went to run water to take a shower and the water backed up (clogged rain) and disgusting debris and hairs came up from drain. When I called front desk, I had to insist to move. They wanted to keep me in the room and send maintenance up to fix. Finally got a room change ( I have never asked to move rooms in my life) to only arrive to stained white sheets/duvet.
Stayed 1 night in Aug 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacob rules!
Jacob was awesome and got us an early check in. Staff is amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Tori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice lobby and pool area. Great staff. Comfortable beds and clean rooms! We were happy to stay here at the Double Tree. Plus, the complementary cookies were DELICIOUS!
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Cynthia S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie, Colorado Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Comfortable beds. Clean rooms.
Stayed 1 night in Aug 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, room comfort
It was fine.
It was an average clean room but a bit on the small side. It was okay . They did have a pool party with very loud music that filtered through the windows, but luckily it rained and they stopped.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clarissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the area, kinda wish maps of the building were more common or given during check in.
Stayed 2 nights in Aug 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hole in the asphalt right outside the entrance to the hotel that my daughter fell in and badly scraped her knee! Fix it!!!
Stayed 4 nights in Aug 2024

6/10 Okay

Rogelio

Travelled with family, Business traveller
Liked: Cleanliness, amenities
The air filter in the room was clogged. AC was struggling to blow room wasn’t as expected. You could feel the springs in the mattresses I expected higher quality, no soap in the shower was not refilled.
Stayed 2 nights in Aug 2024

6/10 Okay

Steve

Travelled with partner
The property appeared “tired”.
Stayed 1 night in Aug 2024

8/10 Good

Macy

Travelled with family
Liked: Cleanliness, amenities
It was a good stay! The bar staff was a bit rude and did not always seem trained or prepared. Parking was limited and the spots are small.
Stayed 2 nights in Aug 2024

4/10 Poor

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cheri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, good price, easy parking
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer service won't help if there's a complaint
The hotel itself was nice, but they had a paid party there, so there was a bunch of drunk people being loud in our hallway and kept us up until 4am 😡 when we talked to the front desk about it, they just said although they've had many conplaints about the rudeness of the party guests, it was a paid party, so they couldn't do anything about it, and refused to give us any kind of refund or anything dor the rudeness. We paid a lot just for 1 night and they just ignored us because the party was a paid party
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities, dining (including the free breakfast) and staff are top drawer. Accommodating, friendly and knowledgeable staff - everyone!
Stayed 1 night in Aug 2024

6/10 Okay

Mark, Hilo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was an upcharge for everything, they don't even have free coffee in the morning it is an automated machine that takes credit cards. Also, my remote didn't work for my tv, I went to the front desk, they said they would send house keeping, no one every came.
Stayed 2 nights in Jul 2024