4/10 Poor
Tom
Travelled with pets, Travelled with partner
28 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water at all; the breaker went out, so the a/c, cable, and phone didn't work; access to the front desk was closed off due to new grout for the one door, and the other door they shut and locked, so there was no way to get assistance. Property welding and work was scheduled, but no signs about it, so we walked out of our room and had sparks flying in our face. I moved the chair to get to the a/c plug to try and see if that was the issue, and there were clumps of dust and hair behind it - no vacuum had been behind there. There was a half-drank fruit drink in the fridge that was not ours, so obviously the fridge had not been cleaned. Road work was scheduled in front of the place, but we were not told - obviously businesses knew, as the Denny's closed early due to no access to the road between the hotel and restaurant. The road work lasted until 3:30 am. If we hadn't been in a rush after delayed flights, and getting to a concert that night, then absolutely exhausted, we would have asked to move rooms or get a refund. We'll never stay there again.
Tom
Stayed 2 nights in Apr 2025