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The Ritz-Carlton, Denver

5.0 star property
Luxury Denver hotel in Downtown Denver with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Denver

Breakfast, lunch, dinner served; American cuisine
Espresso maker, high chair
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
1881 Curtis St., Denver, CO, 80202
  • Coors Field
    9 min walk
  • Larimer Square
    10 min walk
  • Paramount Theater
    10 min walk
  • Denver, CO (DEN-Denver Intl.)
    30 min drive

Room options

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Luxury Suite, 1 Double Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 Double Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 8
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, City View

36-inch Smart TV with satellite channels, TV, iPod dock

Presidential Suite, 1 Double Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 9
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 3 Bedrooms, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • Sleeps 9
  • 3 Double Beds

View all photos for Luxury Suite, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • Sleeps 8
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed

36-inch Smart TV with satellite channels, TV, iPod dock

Club Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Restaurant
Four Seasons Hotel Denver
Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (876)
The price is NZ$1,073
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Four Seasons Hotel Denver

About the area

Denver

A luxury stay in the heart of Denver awaits you at The Ritz-Carlton, Denver. Within just a 10-minute stroll, you'll find Coors Field and Larimer Square. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A relaxing day at The Ritz-Carlton Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The steakhouse, ELWAY'S Downtown, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the gym and steam room as well as access to aerobics classes. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Downtown Denver hotel include Colorado Convention Center and Union Station.

What's nearby

  • Coors Field - 9 min walk - 0.8 km
  • Colorado Convention Center - 11 min walk - 1.0 km
  • Union Station - 12 min walk - 1.1 km
  • Ball Arena - 3 min drive - 2.2 km
  • Empower Field at Mile High - 5 min drive - 4.3 km

Getting around

  • 18th - Stout Station - 4 min walk
  • Denver Union Station - 12 min walk
  • Denver International Airport (DEN) - 30 min drive

Restaurants

  • ‪Elway's - ‬1 min walk
  • ‪Harry's Bar - ‬6 min walk
  • ‪Rock Bottom Restaurant & Brewery - ‬5 min walk
  • ‪Menya Noodle Bar - ‬6 min walk
  • ‪Larimer Beer Hall - ‬6 min walk

About this property

The Ritz-Carlton, Denver

Luxury Denver hotel in Downtown Denver with a full-service spa
The Ritz-Carlton, Denver offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Denver. You'll have access to the health club at a partner property. Parking is available for a fee.

This 5-star Denver hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 14 levels
  • Conference rooms
  • Built in 2008
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Denver offers 202 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. 36-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers.

This Denver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The Ritz-Carlton Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ELWAY'S Downtown

Family friendly

  • Baby bath
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub (91 centimetre high)
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 36-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 per person
  • Fee for in-room wireless Internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 200.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Denver Ritz-Carlton
Ritz-Carlton Denver
Ritz-Carlton Hotel Denver
Ritz-Carlton Denver Hotel
The Ritz-Carlton, Denver Hotel Denver
Denver Ritz Carlton
Ritz Denver
The Ritz-Carlton, Denver Hotel
The Ritz-Carlton, Denver Denver
The Ritz-Carlton, Denver Hotel Denver

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Denver?

The Ritz-Carlton, Denver offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Denver?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Denver on 22 Dec 2024 start from NZ$737.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Denver?

Yep, The Ritz-Carlton, Denver has secured covered valet parking with in/out privileges for USD 69 per night.

Is there a spa on site at The Ritz-Carlton, Denver?

Yep, The Ritz-Carlton Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes The Ritz-Carlton, Denver a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Denver.

Is The Ritz-Carlton, Denver family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Ritz-Carlton, Denver is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Denver?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Denver serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Denver?

No, The Ritz-Carlton, Denver does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Denver?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Denver?

Check-in begins at 4 PM. Check-out time is noon.

The Ritz-Carlton, Denver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 818 reviews" "
Rating 8 - Good. 132 out of 818 reviews" "
Rating 6 - Okay. 59 out of 818 reviews" "
Rating 4 - Poor. 20 out of 818 reviews" "
Rating 2 - Terrible. 28 out of 818 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Stayed 1 night in Aug 2024

8/10 Good

dwight

Liked: Cleanliness, property conditions & facilities
Room with somewhat dated
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Stayed 1 night in Aug 2024

6/10 Okay

Kelley

Stayed 2 nights in Jul 2024

10/10 Excellent

Angelletta

Stayed 2 nights in Jul 2024

10/10 Excellent

Audria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property did not have a pool, overall we had an amazing stay! The staff was so friendly and attentive. Thank you for making our time in Colorado memorable!
Stayed 3 nights in Jul 2024

10/10 Excellent

Adrian

Stayed 3 nights in Jul 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean but insufficient staff to assist at checkin. No help finding a nearby hair salon and restaurant food was not the best. In a great downtown location and rooms were nice.
Stayed 2 nights in Jul 2024

6/10 Okay

S.R.

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Not up to par for the price you're paying at a Ritz. Wrappers in the couch that wasn't folded out / made up when we arrived, numerous issues with service and accuracy of orders at breakfast, etc. Valet staff was fantastic though. Hope they make some needed improvements.
Stayed 5 nights in Jun 2024

10/10 Excellent

Stephen Randy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kate, a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Staff was wonderful. Room was superb.
Stayed 1 night in Jul 2024

8/10 Good

Gordon and Melissa, Albuquerque

Stayed 1 night in Jul 2024

10/10 Excellent

Gaston

Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, beautiful and comfortable room
Stayed 3 nights in Jun 2024

10/10 Excellent

Adam

Stayed 2 nights in Jun 2024

10/10 Excellent

graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

China

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Arianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. We had a very comfortable stay. Valet misplaced our car keys and needed an extra few minutes to find them and accommodated us for the short wait
Stayed 2 nights in Apr 2024

6/10 Okay

Seth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2 big problems
Ritz wouldn't honor our hotels.com pre-purchased valet. So we double paid for that. Then there is no refrigerator in our room (special diet needs) because of some upgrade. They bring us up a broken one which ruins our food and meds Otherwise hotel lives up to Ritz standards
Stayed 1 night in Apr 2024

8/10 Good

Neeti

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Rubi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our babymoon and had an amazing time. The staff even memorized that I had tea and offered to send it to our room. They really made us feel welcomed and relaxed during our stay
Stayed 2 nights in Mar 2024

6/10 Okay

C

Travelled with partner
Disliked: Amenities, property conditions & facilities
Construction. We were never told. Very limited services. No bar restaurant. Disappointing for a Ritz.
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024