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Songtsam Retreat at Shangri-La - MGallery Collection

5.0 star property
Luxury hotel with 2 restaurants and spa services

Photo gallery for Songtsam Retreat at Shangri-La - MGallery Collection

Mountain view
Yoga
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Standard Room
Junior Suite, 1 King Bed | In-room dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Song Zan Lin, Jiqingzhou, Deqin, Yunnan, 674400
  • Yila Grassland of Napa Lake
    ‪12 min drive‬
  • Songzanlin Scenic Area
    ‪12 min drive‬
  • Diqing Culture Expo Center
    ‪14 min drive‬
  • Gyalthang (DIG-Diqing)
    ‪22 min drive‬

Room options

Similar properties

Front of property - evening/night

Shangri-La Resort, Shangri-La

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.2 out of 5, Very good, (41)
The price is NZ$240
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Shangri-La Resort, Shangri-La

About the area

Shangri-La

A luxury stay in Shangri-La awaits you at Songtsam Retreat at Shangri-La - MGallery Collection. You'll be 2.7 km (1.7 mi) from Songzanlin Scenic Area and 4.4 km (2.7 mi) from Yila Grassland of Napa Lake. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The restaurant, Tibetan Resturant, is open for breakfast and lunch. Library Lounge Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Shangri-La hotel include Diqing Culture Expo Center and Ganden Sumtseling Monastery.

What's nearby

  • Songzanlin Scenic Area - 12 min drive
  • Diqing Culture Expo Center - 14 min drive
  • Ganden Sumtseling Monastery - 15 min drive
  • Dukezong Ancient Town - 17 min drive
  • Diqing Museum - 18 min drive

Getting around

  • Shangri-La Station - 18 min drive
  • Gyalthang (DIG-Diqing) - 22 min drive

Restaurants

  • ‪五彩雪域藏餐馆 - ‬14 min drive
  • ‪天涯海阁休闲吧 - ‬13 min drive
  • ‪绿野仙踪休闲吧 - ‬13 min drive
  • ‪下一站休闲吧 - ‬13 min drive
  • ‪德钦松赞绿谷 - ‬11 min walk

About this property

Songtsam Retreat at Shangri-La - MGallery Collection

Luxury hotel with 2 restaurants and spa services
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1765 square feet (164 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Songtsam Retreat at Shangri-La - MGallery Collection. An area shuttle within 8 km and an airport shuttle (available on request) are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shangri-La hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 24 buildings
  • 2 dining venues
  • 1765 sq ft of conference space
  • 164 sq. m of conference space
  • Built in 2009
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
Songtsam Retreat at Shangri-La - MGallery Collection offers 72 accommodations with DVD players and free minibar items. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 8 km
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 92 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Library Lounge Bar
  • Tibetan Resturant
  • Western Restaurant

Things to do

  • Library
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,765 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 92 per person
  • Airport shuttle fee: CNY 150 per vehicle (one way)
  • Rollaway bed fee: CNY 380 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Songtsam
Songtsam Retreat
Songtsam Retreat Hotel
Songtsam Retreat Hotel Shangri-La MGallery Collection
Songtsam Retreat Shangri-La MGallery Collection Hotel Deqin
Songtsam Retreat At Shangri-La Hotel Shangri-La County
Songtsam Retreat Shangri-La MGallery Collection Deqin
Songtsam Retreat MGallery Collection Hotel
Songtsam Retreat MGallery Collection
Songtsam Retreat Shangri MGal
Songtsam Retreat at Shangri-La - MGallery Collection Hotel
Songtsam Retreat at Shangri-La - MGallery Collection Deqin
Songtsam Retreat at Shangri-La - MGallery Collection Hotel Deqin

Frequently asked questions

Is parking available at Songtsam Retreat at Shangri-La - MGallery Collection?

Yep, Songtsam Retreat at Shangri-La - MGallery Collection has a free self car park. Onsite parking is limited.

Is there a spa on site at Songtsam Retreat at Shangri-La - MGallery Collection?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes Songtsam Retreat at Shangri-La - MGallery Collection a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Songtsam Retreat at Shangri-La - MGallery Collection.

Is Songtsam Retreat at Shangri-La - MGallery Collection family-friendly?

You bet! With amenities such as supervised childcare and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Songtsam Retreat at Shangri-La - MGallery Collection is a hit with families.

Does Songtsam Retreat at Shangri-La - MGallery Collection serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Songtsam Retreat at Shangri-La - MGallery Collection?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Songtsam Retreat at Shangri-La - MGallery Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Songtsam Retreat at Shangri-La - MGallery Collection?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Songtsam Retreat at Shangri-La - MGallery Collection?

No, only service animals are allowed.

Songtsam Retreat at Shangri-La - MGallery Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel with great style and services
This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.

10/10 Excellent

Eldon, Tucson, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous cultural get-away, done perfectly!!
It was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Iain, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff of this hotel are brilliant
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service

10/10 Excellent

William, Peebles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding oasis.
Absolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, room comfort
Wonderful Stay
Marvelous resort that I didnt want to get out of. A good view of the beautiful Songtsam Temple, which the hotel provides a free buggy ride to. In the evening, staff come to start the fireplace and deliver Ginger Tea. Heartwarming value adds that made our day.

10/10 Excellent

Sarah, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for family trips
I would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.

8/10 Good

Zipjolababy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect retreat at Shangri-la
Stayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cheryl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Tibetan Retreat
Beautiful and authentic Tibetan Retreat located just behind the famous Songzalin Monasetry. Very quiet and peaceful. However, it is about 15 min away from the main town so a little inconvenient unless you have a driver. Other than that, a perfect getaway to relax.

10/10 Excellent

Cathryn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely and cozy experience with Songtsam Retreat
We stayed for 3 nights in late May 2013. My husband and I enjoyed it so much.This is a lovely hotel with nice art pieces in the room, resturants and lobby to admire. Staff were really helpful. Food at the resturant were great as well. It was also just walking distance to the famous temple. One evening, we had some spare time and the hotel staff recommended that we go to the small mountain behind the hotel. We had so much fun there admiring beautiful flowers that just bloomed and watching cows and lambs making their way home.....it was alot of fun. I will recommend this hotel anytime to anyone visitng Shangri-la.

10/10 Excellent

Marj, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Shangri-la
Our room was a very large Junior Suite with panoramic views of the monastery and beyond, king bed on a raised platform, a large wooden tub, separate shower wet room and separate toilet. The open plan design had a (hard) sofa and comfortable armchair and curiously since the hotel is only a couple of years old, the TV was not flat-screen. We felt very pampered but surprised when we read the note in the room that in order to use the wood burning fire, a selling feature of the Junior suite, we were required to pay for the firewood! We mentioned our dissatisfaction in being charged for the firewood and the cost was waived and maid service sent to our room to light the fire each of our 3 night stay. Breakfast was not included in our rate but was reasonably priced and generous. We had dinner each night in the hotel's restaurant as it was too cold to venture further. The food was excellent although more expensive than we had been paying in restaurants. The General Manager was very attentive and dedicated to helping the local Tibetan community. Nothing comes without a price and we found this to be the case at Songtsam Retreat. The hotel consists of separate buildings which do not have direct access to the main reception and restaurant areas. The porter delivers you and your luggage to your room but to go to dinner you must venture out in the exceedingly chilly night and climb many stairs at high altitude to return to your room. The staff are local Tibetan impeccably trained.

10/10 Excellent

Virginie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in amazing location
If you don't mind being out of town but surrounded by amazing scenery then this hotel is for you. Large beautiful rooms and good food. Service at the front desk can be a bit slow but more a reflection on the local way of life than bad service. Try the spa, it's an amazing experience.

10/10 Excellent

Joanne, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All things are very good. It is highly recommended. Personally, I would like the hotel to have one or two more different restaurants. I think, I would have hesitation to stay there longer, i.e. more than 3 days, if I have to eat the same food everyday.

8/10 Good

hon, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location very near to the temple within walking distance 20 minutes through the village nearby. Entering to the temple is free during your stay in the hotel.Breakfast is a little bit expensive and the food is average. Only buffet breakfast, no other choice. staffs are very helpful

10/10 Excellent

Cindy, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
execellent service. The staffs there were very friendly and helpful. The hotel is inside the temple area on top of the mountain so if you stay at the hotel you don't have to pay RMB 85 entry ticket to the temple. The food in their tibet restaurant was pretty good and the price was quite reasonable as well. Overall, a very nice stay at the hotel.

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
藏式酒店
酒店就在松赞林寺背后，小村子周边环境清净，目前不足的是小村子在修路，开车前往不太好找，也不好开。酒店的服务没得说，相当不错，设计风格也很有特色。住了两晚，印象深刻。

10/10 Excellent

Ching Min, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美的酒店
從入住登記的一刻開始一直到離開的時刻，待了兩天，完美的人員服務及優質的藏式風格酒店設施. 當然，還有其所在位置的美景風光。絕對推薦！

10/10 Excellent

LINDA, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super happy sharing
Very good services and location. I'll recommend to friends for sure

10/10 Excellent

ziye, 山东潍坊

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在香格里拉旅拍
酒店本事就是一道风景，房间舒适，车辆进出方便，司机师傅更是热情好客。餐厅饭菜上好，应有尽有。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lewis

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得住一二晚的酒店。如果去香格里拉，强烈建议去往，酒店明天早上九点半有导游带去颂赞。提供单日行程，当然是星级酒店价格。

8/10 Good

Angela, 北京

Liked: Staff & service
總體還可以
在香格里拉還算是很好的客棧，只是入住三天總是忘記打掃房間這個感到有點不可思議，其他都很好尤其是前台服務人員的熱情服務還有酒店準備的供氧機的使用都讓人感到好貼心。晚上的篝火晚會由服務人員編演的歌曲和舞蹈實在是不敢恭維 懇請提高表演技能啦