Hyatt Place Des Moines/Downtown

3.0 star property
Pet-friendly hotel connected to the convention centre in Des Moines with free breakfast
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hyatt Place Des Moines/Downtown

Exterior
Room, 1 King Bed, Corner (With Sofa bed, Specialty)
Free daily continental breakfast
Indoor pool
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
418 6th Avenue, Des Moines, IA, 50309
    801 Grand
    4 min walk
    Des Moines Civic Center
    7 min walk
    Community Choice Credit Union Convention Center
    9 min walk
    Des Moines, IA (DSM-Des Moines Intl.)
    24 min drive

Room options

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (With Sofa Bed, High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • Sleeps 6
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed (With Sofa bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (With Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Des Moines

Hyatt Place Des Moines/Downtown puts you in the heart of Des Moines, connected to the convention centre and within a 20-minute stroll of Des Moines Civic Center and Iowa Events Center. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a 24-hour business centre, dry cleaning/laundry services and a fireplace in the lobby. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Downtown Des Moines hotel include Wells Fargo Arena and Principal Park.

What's nearby

  • Des Moines Civic Center - 7 min walk
  • Iowa Events Center - 10 min walk
  • Wells Fargo Arena - 11 min walk
  • Principal Park - 16 min walk
  • Iowa State Capitol Building - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 24 min drive

Restaurants

  • ‪Domino's Pizza - ‬4 min walk
  • ‪Scopri Restaurant - ‬3 min walk
  • ‪Mash + Marrow - ‬3 min walk
  • ‪801 Chophouse - ‬5 min walk
  • ‪Fresko - ‬5 min walk

About this property

Hyatt Place Des Moines/Downtown

Pet-friendly hotel connected to the convention centre in Des Moines with free breakfast
Hyatt Place Des Moines/Downtown offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. The business-friendly Hyatt Place Des Moines/Downtown also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 8 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Banquet hall
  • Building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Frequently asked questions

What is the cancellation policy at Hyatt Place Des Moines/Downtown?

Hyatt Place Des Moines/Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Des Moines/Downtown?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Hyatt Place Des Moines/Downtown on 14 Oct 2024 start from NZ$181.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Des Moines/Downtown?

Yep, Hyatt Place Des Moines/Downtown has a secured covered self car park for USD 30 per day.

Does Hyatt Place Des Moines/Downtown have a pool?

Hyatt Place Des Moines/Downtown has an indoor pool.

Is Hyatt Place Des Moines/Downtown family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Des Moines/Downtown is a hit with families.

Does Hyatt Place Des Moines/Downtown serve breakfast?

You bet, our visitors highly rate the free continental brekkie here! Offered on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place Des Moines/Downtown?

No, Hyatt Place Des Moines/Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Hyatt Place Des Moines/Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Place Des Moines/Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1004 reviews" "
Rating 8 - Good. 262 out of 1004 reviews" "
Rating 6 - Okay. 165 out of 1004 reviews" "
Rating 4 - Poor. 79 out of 1004 reviews" "
Rating 2 - Terrible. 64 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARA, montezuma

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay downtown.
Stayed 1 night in Jun 2024

4/10 Poor

Melisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay!!
I paid over $300 for a room I would expect to pay $60 for. Very very disappointed. Had finger nail clippings on the floor. Room had almost an old fire burn smell. No water pressure in the bathroom.
Stayed 1 night in Jun 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go for the breakfast
Great location and overall a good stay, but the breakfast was not good at all. Usually at a Hyatt Place they have great breakfast, but not here. Potatoes were cold, and the eggs were swimming in water. Only meat was deli ham.
Stayed 1 night in Jun 2024

10/10 Excellent

Donghang

Liked: Cleanliness, staff & service
Na
Stayed 3 nights in Jun 2024

2/10 Terrible

Ou

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are bed bugs on the bed.
Stayed 3 nights in Jun 2024

8/10 Good

Lisa

Stayed 2 nights in Feb 2024

4/10 Poor

Jared

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We stayed here with my kids for a NASCAR weekend. They had a softball tournament in town and the staff let the softball girls run around the hotel both nights from floor to floor screaming and yelling without any parental control. Opened up the hide-a-bed for my daughter to sleep on and it was covered in chips and the sheets were dirty. Told the staff and they gave me new sheets and didn’t send anyone up. Then we pulled the covers down on our suite king bed and it had a blood stain all the way through to the mattress protector. My kids were asleep so I went down to get more new sheets and they gave me sheets for a pull out bed. So back down I went and asked again and after 10 minutes they came back with more sheets that again didn’t fit our bed. I gave up and just layered the second sheets over our bed to protect against the stain. Left for the day thinking they would come up and clean both the hide-a-bed and our bed since I complained and expressed my frustration and not a single thing had been done when we got back that night. Also when we showed up to the room there were 2 towels and we had 4 individuals. Went and got more towels and they gave me 2 more but again no new towels were brought into the room for the second night. Also the pool didn’t have any towels the 2nd morning when the kids went for a swim. The staff were nice but clearly didn’t do or go out of their way. After all of this they offered to remove my $60 of parking fees for 2 days. Wow thanks
Stayed 2 nights in Jun 2024

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fine for a stay, not welcoming
They were unwilling to accommodate early check-in our late check-out because I booked through a hotels.com. The staff were professional, but not particularly pleasant.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ivory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kimellen, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms and it was a quiet hotel
Stayed 2 nights in Jun 2024

8/10 Good

Pam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Needs to be updated
Could stand to update this hotel. Nice staff and gym was adequate but little things like no coffee in my room and no remote for the TV.
Stayed 2 nights in Jun 2024

2/10 Terrible

Brian

Disliked: Staff & service, amenities, property conditions & facilities
Only thing worse than the WiFi which had 0 upload speed so can’t even login into secure sites was the elevators. Or lack thereof. When I complained to the manager, she offered to cancel my reservation for free knowing that there was an event going on and all the hotels were full. I expect better from a Hyatt.
Stayed 3 nights in Jun 2024

8/10 Good

Tiffany

Stayed 1 night in Jun 2024

10/10 Excellent

Breann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distance to things.
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Stayed 1 night in May 2024

6/10 Okay

Ryan

Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Yoko

Stayed 2 nights in May 2024

10/10 Excellent

Kathe, Missoula

I liked having the option of a couch in the room I was disappointed there was no microwave in the room as advertised but finally realized they was one in the breakfast bar
Stayed 4 nights in May 2024

6/10 Okay

Randy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service and breakfast good
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay!
This hotel was absolutely perfect! It was very affordable and the room was amazing with great amenities and a really nice shower. Everything seems so new and it was so spacious. I was shocked. Our room had plenty of areas to plug in our electronics, plus a nice refrigerator and a separate area with a sink. I would stay here again in a heartbeat!
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The young woman at the service desk was very helpful and great at her job. Check-in was smooth. We moved rooms twice unfortunately. The television was out of service in the first room. Upon entering the second room, it was clear that it had not yet been cleaned. I wish I had made note of the guest services gal, because she was really trying to help us out and was very understanding. The breakfast offered many options. Pool was very small, no hot tub. Overall, the room was acceptable but could definitely use a deep cleaning and updating. The furniture/fixtures were exceptionally worn. The sofa sleeper had stains and food crumbs. (We decided not to use it for sleeping and I shared a bed with my daughter.) The hotel was quiet. There were folks living/sleeping in the parking garage. For the price, I would not stay here again when visiting downtown Des Moines. Service: excellent. Room: not so good.
Stayed 1 night in May 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 3 nights in May 2024