Boutique Hotels Africa

My stay at the Taj Cape Town overall was great from the moment that you walk in the customer service at the front desk was awesome. Shoutout out to Zim. She was amazing from beginning to start appreciate the complementary bottle of wine sent to my room majority of all the people there were very friendly, very kind and very supportive. They were some miscommunications with some of people there in some parts where they don’t communicate to each other and things sometimes got a little bit out of hand, but overall customer service there was very good comfortable bed rooms were cleaned. The food was great right in the city center, no parking. Transportation for concierge service is a little expensive. But one or two days they try to accommodate me so I do appreciate that, but they made it feel special certain days for my birthday and they were very attentive to all the tours and events and dining that I had to do, they really made me feel great. Shout out to Taariq the best concierge that you can ever think of. He was amazing followed by Kevin and Dani awesome job. Not forget Primrose and so much more. There was so many names that made my trip feel so special from the dining area all the way to the top thank you guys for everything. I will never forget the experience everything that I told that they could do better on they worked on the rooms were a little outdated, but they were on it right away. We make sure it’s getting fixed so maintenance. Did an awesome job

Fabulous first visit to Marrakech. We stayed in the Road si Said and were met in the nearby parking area on arrival. The Road arranged our return airport transfers which was smooth and hassle free. Despite arriving early, our room was ready for us and whilst we enjoyed a truly delightful mint tea and Moroccan pastry platter as we checked in, our luggage was swiftly taken to our room. Throughout our stay, the staff could not have been better. They were attentive and friendly. The food was excellent - it was such a nice change to have the opportunity to try local specialties for breakfast. The freshly squeezed orange juice was out of this world! The location of our Riad was ideal - a stone’s throw from the chaos of the medina yet the Riad was a haven of peace and tranquility. Would thoroughly recommend!

Staff are all amazing.