6/10 Okay
Christine
5 Jan 2025
A decent stay for the price, but management/ownership needs to see to a few things:
#1 The in room phone, with which one is supposed to be able to order room service, call the front desk, etc. had a ring tone but the buttons did not work. When I went downstairs (in my pajamas) to order my room service in person, the front desk staff said they’d send someone to see to it immediately. No one ever arrived.
#2- When my room service was delivered (delicious, BTW!) the waiter asked if the ice machine on my floor was working because the restaurant & bar’s main machine was not. I then checked the ice machine on my floor (4), and it was also not working.
#3- The room was clean, but the headboard on my bed was damaged all across, and there was a weird “U” sticker someone had randomly placed on the bedside lamp’s shade. It was not something anyone would have missed; whoever was responsible for housekeeping obviously made the choice not to remove it or replace the shade.
Christine
Stayed 2 nights in Jan 2025