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Al Messila, a Luxury Collection Resort & Spa, Doha

5.0 star property
Luxury hotel with 4 indoor pools and 5 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Messila, a Luxury Collection Resort & Spa, Doha

4 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas
Sauna, steam room, Turkish bath/hammam, body treatments, body wraps
Interior detail
Deluxe Room, 1 King Bed, Balcony, Pool View
Breakfast served, local and international cuisine, al fresco dining

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Um Al Saneem Street, Street Number 970, Zone 36, Doha, Ad Dawhah
  • Imam Muhammad ibn Abd al-Wahhab Mosque
    6 min drive
  • Doha Corniche
    7 min drive
  • Qatar National Convention Centre
    8 min drive
  • Doha (DOH-Hamad Intl.)
    21 min drive

Room options

View all photos for Villa, 4 Bedrooms, Non Smoking, Private Pool

Pillow-top beds, minibar, in-room safe, desk

Villa, 4 Bedrooms, Non Smoking, Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 390 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

Deluxe Room, 2 Single Beds, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 3 Bedrooms, Non Smoking, Private Pool

Villa, 3 Bedrooms, Non Smoking, Private Pool | Pool

Villa, 3 Bedrooms, Non Smoking, Private Pool

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 344 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Grand Room, 1 King Bed, Balcony, Pool View

Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Grand Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Deluxe Suite, 1 Bedroom, Balcony | Living room

Deluxe Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Private Pool

Pillow-top beds, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking, Private Pool

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 136 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Balcony

Grand Suite, 1 Bedroom, Balcony | Living room

Grand Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Villa, 2 Bedrooms, Non Smoking

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 183 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Pool View (Balcony)

Signature Suite, 1 Bedroom, Non Smoking, Pool View (Balcony) | Living room

Signature Suite, 1 Bedroom, Non Smoking, Pool View (Balcony)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Pillow-top bed
Bathrobes
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 136 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Doha Beach & Spa, an IHG Hotel
On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (711)
The price is NZ$462
for 1 night
includes taxes & fees
6 Dec - 7 Dec
InterContinental Doha Beach & Spa, an IHG Hotel

About the area

Doha

A luxury stay in Doha awaits you at Al Messila, a Luxury Collection Resort & Spa, Doha. You'll be 7.5 km (4.7 mi) from Doha Corniche and 8.3 km (5.2 mi) from City Centre Shopping Mall. Highlights at this family-friendly hotel include 4 indoor swimming pools, 5 hot tubs and a full-service spa. .A day of pampering at Al Messila Ladies-Only Wellness Retreat can include massages, body wraps and body scrubs along with access to the sauna and steam room. The delicatessen, Deli Kitchen, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, kids' club and outdoor tennis court. Business amenities include 5 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Cooked-to-order breakfast is available daily between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Doha hotel include Souq Waqif Art Gallery and Museum of Islamic Art.

What's nearby

  • Doha Corniche - 7 min drive - 7.6 km
  • City Centre Shopping Mall - 7 min drive - 8.3 km
  • Souq Waqif Art Gallery - 8 min drive - 8.5 km
  • Villagio Mall - 12 min drive - 12.4 km
  • Katara Beach - 15 min drive - 11.7 km

Getting around

  • Al Sadd Metro Station - 10 min drive
  • Doha (DOH-Hamad Intl.) - 21 min drive

Restaurants

  • ‪Richy's Burger - ‬4 min drive
  • ‪Earth Roastery - ‬6 min drive
  • ‪Etçi Mehmet Steakhouse - ‬10 min walk
  • ‪Veritas - ‬4 min walk
  • ‪Wendy’s - ‬5 min drive

About this property

Al Messila, a Luxury Collection Resort & Spa, Doha

Luxury hotel with 4 indoor pools and 5 hot tubs
Al Messila, a Luxury Collection Resort & Spa, Doha offers its guests a full-service spa, 4 indoor swimming pools, and 5 hot tubs along with an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Al Messila, a Luxury Collection Resort & Spa, Doha. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Doha hotel is smoke free.

  • 152 guestrooms or units
  • 3 levels
  • Built in 2018
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Al Messila, a Luxury Collection Resort & Spa, Doha offers 152 air-conditioned accommodations with iPod docking stations and minibars. Beds feature pillowtop mattresses. 55-inch LED televisions come with digital channels. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Al Messila Ladies-Only Wellness Retreat has 26 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: QAR 99 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Deli Kitchen
  • Wa'ha

Family friendly

  • 4 indoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 26 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lift (74 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to December 18 2024 (dates subject to change):
  • One of the swimming pools
  • Dining venue(s)
The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for QAR 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately QAR 99 per person
  • Airport shuttle fee: QAR 350 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: QAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Messila Luxury Collection Resort
Messila Luxury Collection
Hotel Al Messila, a Luxury Collection Resort & Spa, Doha Doha
Doha Al Messila, a Luxury Collection Resort & Spa, Doha Hotel
Hotel Al Messila, a Luxury Collection Resort & Spa, Doha
Al Messila, a Luxury Collection Resort & Spa, Doha Doha
Al Messila Luxury Collection Resort Doha
Al Messila Luxury Collection Doha
Messila Luxury Collection
Al Messila, a Luxury Collection Resort & Spa, Doha Doha
Al Messila, a Luxury Collection Resort & Spa, Doha Hotel
Al Messila, a Luxury Collection Resort & Spa, Doha Hotel Doha

Frequently asked questions

What is the cancellation policy at Al Messila, a Luxury Collection Resort & Spa, Doha?

Al Messila, a Luxury Collection Resort & Spa, Doha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Messila, a Luxury Collection Resort & Spa, Doha?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Al Messila, a Luxury Collection Resort & Spa, Doha on 14 Dec 2024 start from NZ$336.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Messila, a Luxury Collection Resort & Spa, Doha?

Yep, Al Messila, a Luxury Collection Resort & Spa, Doha has a free self car park and free valet parking.

Are there any beaches close to Al Messila, a Luxury Collection Resort & Spa, Doha?

The closest beach to Al Messila, a Luxury Collection Resort & Spa, Doha is Katara Beach (7.8 km).

Is there a spa on site at Al Messila, a Luxury Collection Resort & Spa, Doha?

Yep, Al Messila Ladies-Only Wellness Retreat is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Al Messila, a Luxury Collection Resort & Spa, Doha have a pool?

Take your pick from 4 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM. One of the swimming pools will be unavailable from December 16 2024 to December 18 2024 (dates subject to change).

What luxury perks are available at Al Messila, a Luxury Collection Resort & Spa, Doha?

Al Messila, a Luxury Collection Resort & Spa, Doha features 4 indoor pools, 5 hot tubs and an outdoor pool. All guestrooms come with Private jetted baths, pillowtop beds and 24-hour room service.

What makes Al Messila, a Luxury Collection Resort & Spa, Doha a romantic place to stay?

Al fresco dining and couples dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Al Messila, a Luxury Collection Resort & Spa, Doha.

Is Al Messila, a Luxury Collection Resort & Spa, Doha family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Al Messila, a Luxury Collection Resort & Spa, Doha is a hit with families.

Are there hot tubs in the rooms at Al Messila, a Luxury Collection Resort & Spa, Doha?

No, but there are Jetted bath in the guestrooms.

Does Al Messila, a Luxury Collection Resort & Spa, Doha serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Al Messila, a Luxury Collection Resort & Spa, Doha?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Al Messila, a Luxury Collection Resort & Spa, Doha?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone? The dining venue will be unavailable from December 16 2024 to December 18 2024 (dates subject to change). The bar/lounge is closed during Ramadan.

What time are check-in & check-out at Al Messila, a Luxury Collection Resort & Spa, Doha?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Al Messila, a Luxury Collection Resort & Spa, Doha?

No, only service animals are allowed.

Al Messila, a Luxury Collection Resort & Spa, Doha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 76 reviews" "
Rating 8 - Good. 7 out of 76 reviews" "
Rating 6 - Okay. 3 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! Excellent Staff!
Stayed 6 nights in Jul 2024

10/10 Excellent

Farhad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, amazing staff! Felt really welcomed by all the foreign workers! Didn't feel any love from the Qatari locals however. But the resort and staff go above and beyond in making sure you're happy! The restaurant staff, pool boys, life guards, cleaners, are good people! Everyone who wasn't a Qatari was amazing! Just seems like the Qataris only like to look at their own people! You don't even get a smile from their people! Very strange! Probably won't return on the basis of that but overall a beautiful resort and country!
Stayed 6 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Mahiyat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning and it is one of the best I've ever stayed in. Bonita at reception provided a good service. The restaurants in this resort provide outstanding service with politeness and a smile. At the deli restaurant, Suvro, Neeraj, Presila, Ishak and Sasam are fantastic at that they do. At Parisa, Saloni, Terry and the rest of the team there are so friendly and cheerful. Food was also delicious there. The ladies only spa is amazing and clean with great facilities. A Nepali lady showed me around and a Turkish lady gave me a great massage but unfortunately I didn't get their names. The outside swimming pool is clean and warm. The staff at this resort make an effort to build a relationship with their guests and are willing to go the extra mile. All staff are bilingual and work hard in what they do. Mehtab, Waqas, Roshan and Isaac in the Valet team are brilliant with their service. There was a small misunderstanding regarding "extra charges" but this was soon rectified however one of the staff there was a bit rude towards my husband but then did apologise. Overall, a beautiful resort with a lovely atmosphere. I would definitely come again and I hope I do very soon ❤️
Stayed 7 nights in May 2024

10/10 Excellent

Taranum Kausar

Stayed 3 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas and loved its private walled garden and pool. Room service is excellent for breakfast. Gym and spa are amazing. Pools are heated and extremely clean. Be surprised by the large gardens. We recommend the north tour and desert safari plus wonderful museums
Stayed 9 nights in Feb 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort
Stayed 4 nights in Feb 2024

10/10 Excellent

Tehmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great food options.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Hassan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassan
It was exceptional stay. Despite hotel was fully booked once an upgrade is available i got it with the Help of Suhini. Exceptional host and a receptionist. Very grateful to her
Stayed 2 nights in Dec 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a solo trip to Qatar in November and I came across this lovely hotel. I have to say it’s one of the most beautiful hotels I have ever been too, the staff here deliver exceptional customer service. My flight arrived at 06:00am and I got to the hotel at 08:00am. The room I booked was a deluxe king size bed with balcony, my room wasn’t going to be ready till 15:00pm. However, they go above and beyond here at this hotel. They are fully committed to delivering the best customer service and they certainly did that. They upgraded me to a villa for three days no extra charge and when I tell you this villa was so beautiful and amazing Mashallah. I honestly did not feel like even leaving my villa or even the hotel for that matter. This is my first time in Qatar and it has been such a wonderful experience and they’ve made it that much more. I definitely recommend staying at this hotel, it’s 10/10!! All the staff are amazing and friendly and always have a smile on their face. Nothing is too much for them, the hospitality from them is so nice. A few staff members I would like to mention who’ve made my stay lovely is , Mr Baseem, Mehtab, Fatima. And it forgetting my lovely housekeepers Karina and Basu. What a lovely trip this has been to Qatar for the first time.
Stayed 5 nights in Nov 2023

10/10 Excellent

Tasnim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Oct 2023

10/10 Excellent

Syed Arsalan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! We will definitely be coming back to this resort again. The staff are the most wonderful and accommodating people we have ever met.
Stayed 2 nights in May 2023

8/10 Good

FILIZ, Waltham Cross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Ghanem

Travelled with family
Disliked: Staff & service
I stayed in this hotel for 3 nights, everything was OK other than services, staff service was always late and things reach the room after calling 2-3 times, in my opinion based on my experience a hotel with bad service is not worth a stay.

10/10 Excellent

Abdulla, Doha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa was so nice. My family enjoyed it so much. “Touria” from reception was so nice, kind, supportive, helpful to us and always asking if we needs anything. Special thanks to her. I recommend it the hotel. Rare kind of hotel in this region. I only recommend the hotel management to lower the prices! Thanks Almassila!
Stayed 2 nights in Apr 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Beautiful pool and luxurious rooms. A wonderful stay.
Stayed 7 nights in Mar 2023

10/10 Excellent

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My flight got in very early in the morning and the staff welcomed me and allowed me to check in early.
Stayed 3 nights in Mar 2023

10/10 Excellent

LULWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great staff. Thank you.
Stayed 3 nights in Dec 2022

10/10 Excellent

Essa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is simply awesome. It is particularly convenient for families. I will definitely recommend it to others.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ahamed Alrajhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, they really care about guest feedback and put into action. Beautiful resort. A really lovely stay at the resort. Will return again in the cooler months. Thank you
Stayed 8 nights in May 2022

10/10 Excellent

MOHAMMED

Stayed 1 night in May 2022

10/10 Excellent

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Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022