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Hôtel Bano Palace

3.0 star property
Hotel in Douala with free valet parking and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Bano Palace

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Junior Suite | View from room
Lobby sitting area
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Rue Drouot Face Lycée d'Akwa, Douala, 12449
  • Eko Market
    11 min walk
  • La Nouvelle Liberte
    15 min walk
  • Cathedral of Saints Peter and Paul
    20 min walk
  • Douala (DLA-Douala Intl.)
    33 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Private kitchen

Senior Suite

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Lanai
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
ONOMO Hotel Douala
Pool
Free airport shuttle
Pet-friendly
Parking included
4.4 out of 5, Excellent, (108)
The price is NZ$194
for 1 night
includes taxes & fees
6 Dec - 7 Dec
ONOMO Hotel Douala

About the area

Douala

Hôtel Bano Palace puts you in the heart of Douala, within a 20-minute stroll of Eko Market and Cathedral of Saints Peter and Paul. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Motchom, serves African cuisine. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of a free airport shuttle. .Places within a 30-minute walk of this 3-property class Douala hotel include La Nouvelle Liberte and Espace Doual'art.

What's nearby

  • Eko Market - 11 min walk - 0.9 km
  • Cathedral of Saints Peter and Paul - 20 min walk - 1.7 km
  • Stade de la Reunification - 4 min drive - 3.2 km
  • Port of Douala - 6 min drive - 4.2 km
  • Douala Grand Mall - 6 min drive - 6.2 km

Getting around

  • Douala (DLA-Douala Intl.) - 33 min drive

Restaurants

  • ‪La Reine - ‬10 min walk
  • ‪La Kora Restaurant - ‬1 min walk
  • ‪La Fourchette - ‬7 min walk
  • ‪Café De France - ‬8 min walk
  • ‪Restaurant Table d'OR - ‬11 min walk

About this property

Hôtel Bano Palace

Hotel in Douala with free valet parking and free airport shuttle
Hôtel Bano Palace offers its guests an outdoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hôtel Bano Palace. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 3-star Douala hotel is smoke free.

  • 80 guestrooms or units
  • 6 levels
  • 2 buildings
  • Conference rooms
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hôtel Bano Palace offers 80 accommodations with minibars and a safe. Rooms open to lanais. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages.

Languages

Afrikaans, Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Motchom

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: XAF 10000 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XAF 3000.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: XAF 10000 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bano Palace
Bano Palace Douala
Hôtel Bano Palace Hotel
Hôtel Bano Palace Douala
Hôtel Bano Palace Douala
Hôtel Bano Palace
Hôtel Bano Palace Hotel Douala

Frequently asked questions

What is the cancellation policy at Hôtel Bano Palace?

Hôtel Bano Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Bano Palace?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel Bano Palace on 25 Nov 2024 start from NZ$138.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Bano Palace?

Yep, Hôtel Bano Palace has a free self car park and free valet parking.

Is there a spa on site at Hôtel Bano Palace?

There's no onsite spa, but this property does offer services like sports massages.

Does Hôtel Bano Palace have a pool?

Hôtel Bano Palace has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hôtel Bano Palace?

Hôtel Bano Palace features a health club, an outdoor pool and a sauna. All guestrooms come with premium bedding and 24-hour room service.

What makes Hôtel Bano Palace a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding and private lanais in the guestrooms, help set the scene for a romantic weekend at Hôtel Bano Palace.

Is there a free airport shuttle available at Hôtel Bano Palace?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Hôtel Bano Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves African cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel Bano Palace?

Check-in begins at 2:00 PM. Check-out time is noon.

Hôtel Bano Palace Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ousmanou Oumarou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Stayed 10 nights in Feb 2024

8/10 Good

Philippe M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it to anyone willing to stay in the main city for some days.
Stayed 1 night in Feb 2024

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
My stay was very good. The most impressive part of my stay was just how professional and helpful the staff was. They went out of their way to accommodate any of my requests.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a strictly average hotel.It is old,smells bad and service is rather poor. Breakfast is very poor.
Stayed 3 nights in Apr 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard rooms are small but adequate for a short stay

10/10 Excellent

Steve, Utah - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel met and exceeded our needs. Good choice.
We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant had great options in menu. we found traveling around Cameroon all restaurants basically served the same items but hotel restaurant was a little more "international". bar was good as well, friendly staff, a little smoky. great services offered (money exchange, calling cards, bank machine etc) clean, quiet, accommodating staff. hotel pick up available. since my friend arrived before i did they even offered for her to come along to pick me up when my plane landed. surrounding areas are a little run down but close to main areas in Douala.

2/10 Terrible

Alain, Port au prince

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
My disappointment started from the airport. The shuttle was not there though I wrote to the hotel to request one. I took a taxi that I paid close to 200 dollars! double the price of the hotel. The taxi driver told me that fuel price has gone up and that the hotel was far. I remember reading that the hotel was 10 min from the hotel. The driver said that was not true. Any way I paid. When I arrived at the hotel, I was told that the driver was at the airport waiting for me at the parking lot. How on earth would I know that that where he was supposed to wait for me! Any way I requested a wake up at 3.00 since I had my flight the following day at 5.00. no one woke me up, thanks go I did myself at around 3.10. the confirmation mail I received was saying that my note was paid with my credit card and that I did not need to pay again. At the hotel I was told that they never received any thing. I paid again. I still need to check whether my credit card was debited. After all, this was one of my bad experience since I have touring the world on official business.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Nice hotel but location bad and staff need improve
Nice new hotel with good rooms but location is bad and staff at reception not interested in guests or their problems, free wifi is zero wifi since it doesn't work, restaurant took 1 1/2 hours to serve WRONG meal. DO NOT RECOMMEND

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in town
nice experience hotel is clean i have loved my stay in the hotel

8/10 Good

Madeleine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était OK
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propreté et service irréprochables
Stayed 3 nights in Mar 2021

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Stayed 2 nights in Oct 2020

4/10 Poor

luis jose

Disliked: Property conditions & facilities, room comfort
Fraude, demasiado caro.
Ustedes me enviaron conformación de la reserva e informaban que la habitación tenia 32 m2 y vistas a la piscina: El hotel NO TIENE PISCINA Y LA HABITACIÓN, INCLUIDO el BAÑO, NO LLEGA A 15 m2 A la legada no encontraban la reserva ?!?!?!
Stayed 2 nights in May 2019

8/10 Good

jean luc

Liked: Cleanliness, staff & service
La chambre était réservée pour deux avec petit déjeuner compris et nous avons eu la mauvaise surprise de nous entendre dire qu'un seul petit déjeuner était compris!!! Bizarre isn't it??? Wifi impossible à connecter dans les chambres!

10/10 Excellent

Alain, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Hôtel très bien situé avec un personnel très bien intentionné.

4/10 Poor

Lagos, Nigeria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible bed,Terrible mattress !!!!! can not sleep
Terrible bed,Terrible mattress !!!!! can not sleep at all !!!