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Address Beach Resort

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Address Beach Resort

View from room
10 restaurants, breakfast, lunch, dinner served; Brazilian cuisine
10 restaurants, breakfast, lunch, dinner served; Brazilian cuisine
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
4 outdoor pools, open 8:00 AM to 6:00 PM, free pool cabanas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Housekeeping
The price is NZ$1,090
includes taxes & fees
19 Jan - 20 Jan 2025

Explore the area

Map
The Walk, Jumeirah Beach Residences, Dubai, 214042
  • The Walk
    2 min walk
  • Marina Beach
    10 min walk
  • The Beach Mall
    12 min walk
  • Dubai (DXB-Dubai Intl.)
    36 min drive

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 57 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Suite, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Panoramic Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Panoramic Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 129 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 57 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Marina View Room

Premier Marina View Room

Premier Marina View Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 279 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Junior Sea View Suite with Balcony

Junior Sea View Suite with Balcony

Junior Sea View Suite with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 81 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

Atlantis, The Palm

On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (1252)
The price is NZ$4,146
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Atlantis, The Palm

About the area

Dubai

A luxury stay in Dubai awaits you at Address Beach Resort. Within steps you'll find The Walk and Marina Beach within a 10-minute stroll. Highlights at this beachfront hotel include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at The Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, THE RESTAURANT, is open for breakfast and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site 24-hour gym and kids' club. Business travelers can take advantage of 4 meeting rooms and coworking space. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Buffet breakfast is available daily between 6:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Dubai Marina hotel include Ibn Battuta Mall and Dubai Marina Mall.

What's nearby

  • The Walk - 2 min walk
  • Marina Beach - 10 min walk
  • Bluewaters Island - 16 min walk
  • Ibn Battuta Mall - 6 min drive
  • Dubai Marina Mall - 7 min drive

Getting around

  • Jumeirah Beach Residence 2 Tram Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 36 min drive

Restaurants

  • ‪Dream - ‬6 min walk
  • ‪ماكدونالدز - ‬5 min walk
  • ‪Zeta 77 - ‬5 min walk
  • ‪The Daily - ‬9 min walk
  • ‪ستاربكس - ‬4 min walk

About this property

Address Beach Resort

Luxury hotel on the beach, with 4 outdoor pools
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Address Beach Resort, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, a 24-hour health club and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 217 guestrooms or units
  • 77 levels
  • 2 buildings
  • 10 dining venues
  • Conference rooms
  • Built in 2020
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Address Beach Resort offers 217 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 218 for adults and AED 109 for children
  • 10 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • LI’ BRASIL
  • LOBBY LOUNGE
  • THE BEACH GRILL
  • THE RESTAURANT
  • ZETA 77

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Library
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (123 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Address Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 500.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation, per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 218 for adults and from AED 109 for children
  • Airport shuttle fee: AED 880 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: AED 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Address Beach Resort?

Address Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Address Beach Resort?

As of 19 Dec 2024, prices found for a 1-night stay for 2 adults at Address Beach Resort on 19 Jan 2025 start from NZ$1,080.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Address Beach Resort?

Yep, Address Beach Resort has a free self car park and free valet parking.

Are there any beaches close to Address Beach Resort?

Yep, Address Beach Resort is a short 10-minute walk from Marina Beach. Fun beach activities include volleyball.

Is there a spa on site at Address Beach Resort?

Yep, The Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Address Beach Resort have a pool?

Address Beach Resort has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Address Beach Resort?

Address Beach Resort features 4 outdoor pools, a full-service spa and a 24-hour health club.

What makes Address Beach Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Address Beach Resort.

Is Address Beach Resort family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Address Beach Resort is a hit with families.

Does Address Beach Resort serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Address Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Address Beach Resort?

Yep, they've got a lounge bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Address Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Address Beach Resort?

No, pets and service animals are not allowed.

Address Beach Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 228 out of 285 reviews" "
Rating 8 - Good. 35 out of 285 reviews" "
Rating 6 - Okay. 8 out of 285 reviews" "
Rating 4 - Poor. 8 out of 285 reviews" "
Rating 2 - Terrible. 6 out of 285 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Liat

Stayed 3 nights in Sep 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic pool
Stayed 1 night in Jun 2024

10/10 Excellent

nigel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay, excellent service all around. Amazing rooftop adults only pool was bliss. Breakfast lovely. Special recognition to Hesham at concierge and Marina at the spa - sublime massage. One tip - don’t take a private taxi from the hotel take a metered taxi. Private taxis charge 3 x regular price…The service here is seriously top notch. Will return.
Stayed 5 nights in Aug 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all ways
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often stay in Dubai and this is one of the best hotels i have stayed in the service staff and facilities are some of the best in Dubai.
Stayed 3 nights in Aug 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Amazing hotel. Service is excellent, amenities excellent! Location excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Abeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things to check before you book
Hotel is located at the end of JBR and in the heat it is really hard to walk to all the main restaurants. The actual hotel rooms are only located from levels one to 16 so you won’t get any high rooms unless you book the residence apartments section. This was a really big disappointment for us as I was hoping to get a really high floor but the Hotel rooms only go to level 16. The Hotel itself is broken up and you need to use multiple lifts to get to different places. If you’re staying at the hotel for example you need to go down to the lobby and then catch a separate lift to go back up to the gym and the same as well if you’re going to the ground floor pools. All this needs to be considered when booking. An example was when my partner asked me to meet him at the infinity pool and I was at the ground floor pools but go past the room to grab something.. what a mission. Lift from ground floor to lobby.. change lift to room.. grab item.. then lift back to lobby.. change lifts.. lift to gym/spa level.. change lift again by walking through spa, finally getting to the lift to take me up to 77.. Wow! I love the Hotel and the service, including the breakfast buffet including organic locally sourced vegetables and fruits as well as the turndown service each night. It’s a great experience to do once but I don’t think I’ll book it again if I want to stay in JBR. I would probably book a hotel that’s a little bit more in the centre of JBR. And one more thing the beach water was so green
Stayed 5 nights in Aug 2024

10/10 Excellent

Zubeir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,modern luxury hotel in a great location with great amenities and private beach. Very friendly and helpful staff and delicious breakfast options. Infinity pool at the top of the hotel is amazing with views of the beach and the Palm. Highly recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mohamed, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel ever stayed around the world
Stayed 2 nights in Jul 2024

10/10 Excellent

Mutaz Jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this resort.Very clean, comfortable and very beautiful location
Stayed 5 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, Great Service!
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

RYAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were amazed with the Hotel Services the moment we arrived and stepped at the hotel lobby. Greeters and bellman’s came and grabbed our belongings and didn’t have to worry about them all the way to our room! Our room has a lovely canal view where we would sit at night and fascinated with the lighted up buildings across, the bridge and canal changing lights and boats/cruises that passes by! Our experience at the infinity pool at 77 was nothing but a dream come true! Breakfast staff were the best and the buffet selection has been one of the best I have experienced! Food and drinks at all restaurants were amazing and I would definitely come back with my family!
Stayed 2 nights in Jul 2024

4/10 Poor

Jody, Massillon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I even asked for the VIP room upgrade and was told by the hotel staff that I would have to pay for any room upgrades. I went to him later that evening with the letter I received documenting I should have received the upgrade but it was too late to change rooms and he offered no other compensation, and no VIP amenities either.
Stayed 1 night in Jul 2024

10/10 Excellent

Awwab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, staff are first class, very clean hotel, excellent facilities and options and nothing is too much trouble, highly recommend
Stayed 7 nights in Jul 2024

6/10 Okay

Cindy

Stayed 1 night in Jul 2024

10/10 Excellent

Fiorella

Stayed 3 nights in Jul 2024

10/10 Excellent

Alfredo, yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is Amazing !! From the gym, to the pools ! Simply amazing!
Stayed 11 nights in Jul 2024

10/10 Excellent

Mohammad

Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver, Thalwil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property
Stayed 4 nights in Jul 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, elegant luxury hotel. The rooms and service are immaculate. They accomodated our earlier arrival and were very hospitable. The location is so convenient, close enough to the palm and ammmenities, without the traffic. It is a wondeful hotel, truly wonderful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ben

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Tallest swimming pool in the world
Stayed 2 nights in Jul 2024

10/10 Excellent

sammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I don’t like is the UBER that they gave is over charge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - what incredible stay.
This hotel is top notch, beautiful grounds, pools are amazing staff cannot be more friendly and helpful. Very clean, even the hallways smell delicious. Beach Bar and Grill highly recommended, do not miss the shrimp cocktail and tenderloin steak, excellent chef, food was delicious! Lobby of hotel so inviting. Only bad thing, you have to leave at some point.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024