Al Habtoor Polo Resort (Dubai, ARE): Reviews & Deals from NZ$278

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Luxury hotel with 3 restaurants and full-service spa

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Breakfast available

Room service

Spa

Pet-friendly

includes taxes & fees

4 Dec - 5 Dec

Explore the area

Wadi Al Safa 5, Emirates Road 611, Dubai

Dubai Outlet Mall
12 min drive
Global Village
13 min drive
IMG Worlds of Adventure
19 min drive
Dubai (DXB-Dubai Intl.)
29 min drive

Room options

Villa, 4 Bedrooms (Polo View)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

4 bedrooms

29 sq m
Sleeps 10
3 King Beds and 2 Single Beds

Royal Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

2 bedrooms

Deep-soaking bath

Sleeps 4
2 King Beds

Executive Suite, 1 Bedroom

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Separate bedroom

Sleeps 4
1 King Bed

Villa, 4 Bedrooms

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

4 bedrooms

43 sq m
Sleeps 10
3 King Beds and 2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Deep-soaking bath

Sleeps 3
1 King Bed

Junior Suite, 1 Bedroom

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Separate bedroom

Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 night

includes taxes & fees

6 Dec - 7 Dec

Pool

Spa

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Al Habtoor Polo Resort. You'll be 11.5 km (7.1 mi) from Global Village and 23.6 km (14.7 mi) from Dubai World Trade Centre. Highlights at this family-friendly hotel include 3 restaurants, 6 bars/lounges and a full-service spa. .Horse & Hound serves Spanish cuisine. Polo Bar is the hotel's own bar. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and gym plus access to mini golf. 8611 square feet (800 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as pet-sitting services. There's also the convenience of free valet parking. .Within a 30-minute drive of this 5-property class Dubai hotel, attractions include Burj Khalifa and Mall of the Emirates.

What's nearby

Dubai Outlet Mall - 12 min drive - 9.8 km
Global Village - 13 min drive - 11.5 km
IMG Worlds of Adventure - 19 min drive - 16.4 km
Burj Khalifa - 22 min drive - 25.1 km
Dubai Mall - 26 min drive - 29.1 km

Getting around

Dubai (DXB-Dubai Intl.) - 29 min drive

Restaurants

‪ستاربكس - ‬13 min drive
‪French Bakery - ‬13 min drive
‪Tim Hortons - ‬13 min drive
‪Horse And Hound Pub - ‬2 min drive
‪ستاربكس - ‬5 min drive

About this property

Al Habtoor Polo Resort

Luxury hotel with 3 restaurants and full-service spa

Al Habtoor Polo Resort offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Al Habtoor Polo Resort. Self parking and valet parking are free.

149 guestrooms or units

3 levels

3 dining venues

6 bars or lounges

Conference rooms

8611 sq ft of conference space

800 sq. m of conference space

Poolside lounge chairs

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Pool or billiards table

Library

Terrace

Garden

Newspapers in lobby (free)

Lift

Water dispenser

Coffee shop

Bar by the pool

Al Habtoor Polo Resort offers 149 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Luxe Spa has couples treatment room(s). Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, Georgian, German, Hindi, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free covered self parking on site
Free covered valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AED 80 per person
3 restaurants
6 bars/lounges
A coffee shop/cafe
A poolside bar

Restaurants on site

Andalucia
Equestrian Lounge
Horse & Hound
Polo Bar

Family friendly

Children's pool
Laundry facilities
Mini golf
Outdoor pool
Playground
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

8,611 square feet of conference space
Business centre
Meeting rooms

Outdoors

Barbecue grill
Garden
Pool loungers
Terrace

Full-service spa

Couples treatment rooms
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 5:00 PM

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs are allowed
Pet-sitting services are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 80 per person
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 752716

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Al Habtoor Polo Resort Dubai

Al Habtoor Polo Dubai

Al Habtoor Polo

The St. Regis Dubai Al Habtoor Polo Resort Club

Al Habtoor Polo Resort Hotel

Al Habtoor Polo Resort Dubai

Al Habtoor Polo Resort Hotel Dubai

Frequently asked questions

What is the cancellation policy at Al Habtoor Polo Resort?

Al Habtoor Polo Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Habtoor Polo Resort?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Al Habtoor Polo Resort on 4 Dec 2024 start from NZ$268.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Habtoor Polo Resort?

Yep, Al Habtoor Polo Resort has a free self car park and free valet parking.

Are there any beaches close to Al Habtoor Polo Resort?

The closest beach to Al Habtoor Polo Resort is Jumeirah Beach (18.5 km).

Is there a spa on site at Al Habtoor Polo Resort?

Yep, Luxe Spa is available for guests. You'll enjoy services like massages.

Does Al Habtoor Polo Resort have a pool?

Al Habtoor Polo Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Al Habtoor Polo Resort?

Al Habtoor Polo Resort features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Al Habtoor Polo Resort a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Al Habtoor Polo Resort.

Is Al Habtoor Polo Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and on-site mini golf, it's no surprise that Al Habtoor Polo Resort is a hit with families.

Are there hot tubs in the rooms at Al Habtoor Polo Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Al Habtoor Polo Resort serve breakfast?

Yep, buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Al Habtoor Polo Resort?

No, Al Habtoor Polo Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Al Habtoor Polo Resort?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Al Habtoor Polo Resort?

Check-in begins at 5:00 PM. Check-out time is noon.

Are pets allowed at Al Habtoor Polo Resort?

Dogs are welcome at Al Habtoor Polo Resort, with pet-sitting services on offer.

Al Habtoor Polo Resort Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

Krishnan

Business traveller

5 May 2024

Liked: Cleanliness, staff & service, amenities

Ok property, far away from anything.

Stayed 3 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family

5 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Roberta

25 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Mar 2024

10/10 Excellent

Jennifer

11 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

We absolutely loved our 2 day stay. This hotel had everything. We loved all the amenities and made use of the Padel and tennis courts, pool & gym. The hotel itself was so clean and felt very glamorous and new. We loved our room, which faced the polo field. It was very clean, spacious and luxurious. The staff were incredible, including all the reception and pool staff, and also those at the Horse and Hound restaurant where the food was absolutely delicious. We also payed for breakfast in our stay for a great price which was a wonderful buffet with so much choice. They even had a live cooking station for omelettes and eggs. We loved all the activities/ games that were available- for example you could play darts or pool in the Horse and Hound restaurant and they also had a snooker table in the hotel. They have a large chess board and other games by the pool. The only disappointment was that there were no table tennis (ping pong) balls available despite having 2 table tennis tables so please make sure to restock those for future guests. It was lovely seeing the polo horses on the field in the afternoon from our balcony. I wish we could have stayed longer and I look forward to returning again in the future.

Stayed 2 nights in Jan 2024

2/10 Terrible

Carl

16 Dec 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Business traveller

21 Nov 2023

Liked: Staff & service, room comfort

Stayed 3 nights in Nov 2023

6/10 Okay

Abdulah

Travelled with group

6 Oct 2023

Disliked: Cleanliness, staff & service

التظافه سيئة جدا و الافطار لا يليق بفندق خمسة نجوم

Stayed 2 nights in Sep 2023

6/10 Okay

Suzanne

30 Jun 2023

Stayed 2 nights in Jun 2023

10/10 Excellent

Darin Bachir

Travelled with group

10 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great villa and super clean

Stayed 1 night in Mar 2023

10/10 Excellent

YASMIN, England

Travelled with partner

29 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s good I’m happy

10/10 Excellent

Chukwuemeka

25 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, awesome room. Had lots of fun there ;-)

Stayed 4 nights in Nov 2022

10/10 Excellent

Claudia

Travelled with group

13 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is perfect for the equestrian aficionado. It has an equestrian center with a great indoor and outdoor sitting area. Polo tournaments are amazing. The food at all restaurants are of a very good quality with a vert friendly and welcoming staff. Breakfast is amazing with a wide variety of options. The pool area is great as well. The gym is small but has enough equipment for a basic training.

Stayed 11 nights in Feb 2022

2/10 Terrible

Kevin

1 Mar 2022

Disliked: Cleanliness, staff & service

Very poor overall; very expensive.

Went there for the polo and stayed the night. Polo was great and food was nice in Horse and Hound. Service was very slow though, simply not enough staff available. It went further downhill when we had to ring ten times to move rooms due to noise from the dj they set up, even then they moved us to a worse room closer to the dj. There was empty packet of cigarettes left in the non smoking room when we arrived. The room we eventually moved to the shower was stuck on hot. The window wasn’t sealed properly and the ac vent was think with dust. The next day the pool was only one person there serving everyone drinks collecting food etc so for long periods no one was there, for example when he went to collect food from the kitchen. A layer of scum on the tiles in the pool at surface level. The pool was very dirty and had a lot of stuff floating in it. Even then we went back to horse and hound and after 20 minutes left because only one person was there preparing drinks, taking food orders, seating people etc. then when we eventually went back to the room to get our stuff and leave the door had locked from the inside and then maintenance had to break the door down - obviously not the first time it had happened judging by their lack of surprise. Overall it was bad for a budget hotel - for a premium five start price hotel it was shockingly bad and we will not return there. The only positive thing to say was the food in horse and hound we had the first day was nice.

Stayed 1 night in Feb 2022

6/10 Okay

Maximillian

Travelled with group

14 Feb 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Feb 2022

8/10 Good

Vanessa

Travelled with family

13 Jan 2022

Liked: Staff & service, amenities

Disliked: Cleanliness

We loved the pool and our room as it overlooked the polo field

Stayed 11 nights in Dec 2021

10/10 Excellent

ROZANA

Travelled with family

31 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 1 night in Dec 2021

2/10 Terrible

Fatma

Travelled with family

30 Dec 2021

Liked: Room comfort

Disliked: Cleanliness, staff & service

The service and cleanliness was soooo bad, the hotel clients was not friendly and welcoming.

Stayed 3 nights in Dec 2021

6/10 Okay

Dennis

Travelled with partner

17 Oct 2021

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Being told we couldn’t use the swimming pool after 3.30pm as the Irish cricket team had booked it.

Stayed 21 nights in Sep 2021

4/10 Poor

Hind

Travelled with family

20 Jun 2021

Disliked: Cleanliness, staff & service, room comfort

Run for your life..

We checked me and my daughter as a part of a family group into the hotel it was 5 PM. unfortunately the lobby was too hot it seems air-conditioning was not on. the Arabic gentleman in the reception was very gentle and check in was smooth. Corridors were hot very warm and smells like kitchen. While entering to the room I was surprised that it was small one,no working desk, for a glance it looked OK after stepping in I found that curtains were stained furniture all over the room where scratched and room weird was hot as well. Our family members in the villas complained on low air conditioning as well but it was much better than it was in the hotel it’s self. villas were too far from the main building I need to use club car to reach there. it was funny enough that the receptionists are the same people who will drop you to the villas. unfortunately although my family was there for a staycation I was there to have some time to be around and work which I couldn’t do because it was too hot to work in the room specially with no desk and In the lounge was temporarily hot as well. Menu for room dining was limited and expensive unfortunately taste was awful and cookie quality was too bad. we barely spent the night due to the low conditioning. in the morning I asked reception to come and fix the air conditioning when I found out that it’s a common problem in the whole hotel. Breakfast was another horrible experience Please run for your life and stay away

Stayed 1 night in Jun 2021

2/10 Terrible

yousef

Travelled with family

14 Jun 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The villa is dirty and very old. The guests there all partying and not comfortable for families at all. The kitchen in the villa not well equipped. The private pool in the villa is too hot, we asked to fix it but they ignored. It was extremely hot. Not all the rooms have towels, we asked for towels and they took more than 1 hour to send it. One of the rooms don’t have shower 🚿, only toilet. The security came each few hours to ask all the guests IDs for the security check!!!!!!!!!! The weirdest ever!!!!! We ordered food and it was horrible and not well cooked. The price was too expensive comparing with other hotels, but the worst. And it’s not recommended at all.

Stayed 1 night in Jun 2021

10/10 Excellent

HAROUT

Travelled with group

6 Jun 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 1 night in Jun 2021

4/10 Poor

Hadeer

7 Jan 2021

Liked: Cleanliness

Disliked: Staff & service

Beautiful Hotel, Service needs work

The resort was very nice. Unfortunately the service we received was not good at all. During check in we were not given any hotel information, including information about the restaurants available or breakfast timings. We also ordered room service and had to ask for missing items and unnecessary calls to confirm our order. Breakfast also was a disappointment.

Stayed 1 night in Jan 2021

2/10 Terrible

Fred, Australia

Business traveller

4 Jan 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

The property is 1 star with incompetent Staff. Rooms are very Dirty and old. Rooms don’t get cleaned daily. Had a number of issues. Had to request room cleaning, no towels were left. Very disappointing.

Stayed 14 nights in Dec 2020

10/10 Excellent

Tony

Business traveller

1 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas and NY in Dubai

It’s an amazing place to stay in Dubai as you have plenty of space with the Polo Fields etc and the sport facility’s around you and the nearest mall is the Outlet mall at better prices than the city if you need to shop!

Stayed 5 nights in Dec 2020

10/10 Excellent

Jemima

Travelled with family

16 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location ❤️

Stayed 1 night in Dec 2020

Al Habtoor Polo Resort

Photo gallery for Al Habtoor Polo Resort

Reviews

Good

Popular amenities

Explore the area

Room options

View all photos for Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

Highlights

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

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About the area

Dubai

What's nearby

Getting around

Restaurants

About this property

Al Habtoor Polo Resort

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Al Habtoor Polo Resort Reviews

Reviews

Good

7.6/10

7.6/10

7.6/10

7.6/10

7.0/10

Reviews

6/10 Okay

Krishnan

Krishnan