Ratings based on 461 Verified Reviews
Real reviews from guests who’ve stayed
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
This is a great place to stay in Al Barsha
Posted 6 Oct. 2024 on HotelsRooms were very spacious and clean. Laundry machine in unit came in handy. Staff very friendly and accommodating!
Comment from Hotel Management
10 Oct. 2024 by Vinod Suhag, Hotel Management
Dear Mr. Gregory , Thank you for staying with Al Khoory Apartments in Al Barsha and appreciate the time taken for updating your feedback on your stay. We are glad to hear about your memorable experience with us. We are indeed happy that we were able to exceed your expectations. Your kind appreciation has been shared with the team and it is a great motivation for them. The team will look forward to welcoming you back Warm Regards, Vinod Suhag Hotel Manager
by A verified traveller
Posted 5 Oct. 2024 on Expedia
The safe did not work.
Had to ask for additional cutlery.
Not enough kitchen equipment.
Had to ask for toilet roll and clean towels.
Staff were polite and trying to help where possible .
Car park was convenient.
Fridge freezer was very good.
Appartement was very spacious.
Comment from Hotel Management
10 Oct. 2024 by Vinod Suhag, Hotel Management
Dear Mr.Stephane, Thank you very much for your candid review online. We always strive to provide the best in guest service to meet the satisfaction of our valued guests such as you. Unfortunately, we failed to live up to your expectations on this occasion. Nevertheless, rest assured that we have addressed all your concerns with the respective departments and corrective measures will be taken accordingly to enhance our facilities and services and ensure that similar service inconsistencies will not happen again.We are looking forward to welcome you soon to serve you with the services you really deserve.Kind Regards, Vinod SuhagHotel Manager
by A verified traveller
Posted 10 Sep. 2024 on CheapTickets
Management is not up to the standard. Any comment is not fulfilled. The room is full mosquitoes and ask for management to take care of it no result. My body is all beaten by mosquitoes. Bed bug is all over manager said will change room but no result. Really got tired of asking. Management is just seating and asking how is everything but no action. I am sad. I left for another hotel.
Comment from Hotel Management
21 Sep. 2024 by Vinod Suhag, Hotel Management
Dear Mr.Khalid, Thank you very much for your candid review online. We always strive to provide the best in guest service to meet the satisfaction of our valued guests such as you. Unfortunately, we failed to live up to your expectations on this occasion. Nevertheless, rest assured that we have addressed all your concerns with the respective departments and corrective measures will be taken accordingly to enhance our facilities and services and ensure that similar service inconsistencies will not happen again.We are looking forward to welcome you soon to serve you with the services you really deserve.Kind Regards, Vinod SuhagHotel Manager
by A verified traveller
Posted 31 Aug. 2024 on Expedia
Friendly staff, comfortable beds and strong AC (especially needed when there's billion degrees outside :).
Comment from Hotel Management
21 Sep. 2024 by Vinod Suhag, Hotel Management
Dear Mr. Marcin,Greetings from Al Khoory Hotel Apartments - Al Barsha.Thank you for staying with us and taking the time to update your review. We are glad to hear about your stay and believe you enjoyed your time at Al Khoory Hotel Apartments. Sharing your experience is very valuable for us as we strive to do better. We look forward to welcoming you again and please do let us know for any further assistance from our end.Warm Regards,Vinod SuhagHotel Manager.
by A verified traveller
Posted 18 Aug. 2024 on Expedia
Everything was very good about this location.
Comment from Hotel Management
19 Aug. 2024 by Vinod Suhag, Hotel Management
Dear Mr. Irfan,Greetings from Al Khoory Hotel Apartments - Al Barsha.Thank you for staying with us and taking the time to update your review. We are glad to hear about your stay and believe you enjoyed your time at Al Khoory Hotel Apartments. Sharing your experience is very valuable for us as we strive to do better. We look forward to welcoming you again and please do let us know for any further assistance from our end.Warm Regards, Vinod SuhagHotel Manager
by A verified traveller
Posted 18 Aug. 2024 on Hotels
Comment from Hotel Management
20 Aug. 2024 by Vinod Suhag, Hotel Management
Dear Mr. Craig,Greetings from Al Khoory Hotel Apartments - Al Barsha.Thank you for staying with us and taking the time to update your review. We are glad to hear about your stay and believe you enjoyed your time at Al Khoory Hotel Apartments. Sharing your experience is very valuable for us as we strive to do better. We look forward to welcoming you again and please do let us know for any further assistance from our end.Warm Regards, Vinod SuhagHotel Manager
by A verified traveller
Posted 8 Aug. 2024 on Hotels
Comment from Hotel Management
10 Aug. 2024 by Vinod Suhag, Hotel Management
Dear Mr.Neimat,Greetings from Al Khoory Hotel Apartments - Al Barsha.Thank you for staying with us and taking the time to update your review. We are glad to hear about your stay and believe you enjoyed your time at Al Khoory Hotel Apartments. Sharing your experience is very valuable for us as we strive to do better. We look forward to welcoming you again and please do let us know for any further assistance from our end.Warm Regards,Vinod SuhagHotel Manager.
by A verified traveller
A bit disappointed
Posted 4 Aug. 2024 on HotelsThis is my umpteenth stay at this property and while I enjoy staying there as it suits my needs and the staff recognise me after many years of patronizing the appartments. I use the place strictly for accomodation. There is no minibar and I have never used room service.
So what a suppose when I get asked for the first time to have a security deposit taken from my credit card and what deposit was that you may ask? 100 AED...A$40 or US$27! really?... some overzealous bean counter decided that we should take a security deposit in case the client rashes the apartment. I can understand that. But 100 dirhams won't buy you much... Anyway enough ranting!
I love the staff who were simply doing their job. I just wish management would get off the staff's back and not put them in these kinds of situation where they have to face upset regular clients with silly new rules and regulations.
Comment from Hotel Management
8 Aug. 2024 by Vinod Suhag, Hotel Management
Dear Mr. Michel,Thank you for your recent stay at Al Khoory Hotel Apartments. We value quality in all we do and strive to achieve it. Your feedbacks are very important for us to understand how effective we were in meeting the guests needs and helps us to improve the standards. We appreciate receiving your feedback and were delighted to read that you had a satisfying experience.We do also understand that certain aspects of your stay fell short of your expectations, and we apologize for the inconvenience caused. Please be assured that we will carry out the necessary measures to correct and further enhance our service.We look forward to welcoming you again soon.Warm Regards, Vinod SuhagHotel Manager
by A verified traveller
Posted 3 Aug. 2024 on Expedia
Comment from Hotel Management
8 Aug. 2024 by Vinod Suhag, Hotel Management
Dear Mr.Shoaib,Greetings from Al Khoory Hotel Apartments - Al Barsha.Thank you for staying with us and taking the time to update your review. We are glad to hear about your stay and believe you enjoyed your time at Al Khoory Hotel Apartments. Sharing your experience is very valuable for us as we strive to do better. We look forward to welcoming you again and please do let us know for any further assistance from our end.Warm Regards,Vinod SuhagHotel Manager.
by A verified traveller
Posted 27 Jul. 2024 on Expedia
Great Experience, Delicious Breakast
Tasty Indian Meal and wonderful hospitality by Afzal and Chef Shubham - Both have been very kind and helpful to us 😇😇
Tea was also really awesome
Lovely Memories and Nice ambience,, Must Visit with family & friends 😇😇🙏🙏
Afzal and Shubham were awesome in dining area as they coordinate and serve food with utmost hospitality which makes this place really unique. Also the other hotel staff was so kind and helpful like they don't let you down for anything. Anyone who is looking for family vibes and need to spend home like atmosphere in Dubai can easily stay at this hotel and you will get everything you need.
Also good nearby restaurant, pharmacy and grocery shop which makes life more easy.
Thanks to hotel management.
Comment from Hotel Management
31 Jul. 2024 by Vinod Suhag, Hotel Management
Dear Mr. AkashThank you for taking the time to share your experience with us.We are so happy to read your kind words and are absolutely thrilled to learn that the quality of service played an important role in making your stay a memorable one! Your comments are our source of motivation, and we are very pleased to share them with the team.Thanks a million, and we hope that I will have the pleasure of welcoming you back soon.Warm RegardsVinod SuhagHotel Manager