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Grand Millennium Dubai

5.0 star property
Winter wonderland with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Millennium Dubai

Meeting facility
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Property amenity
Nightclub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Sheikh Zayed Road, Exit 36, Dubai, 212422
  • Jebel Ali Race Course
    18 min walk
  • Ski Dubai
    7 min drive
  • Emirates Golf Club
    11 min drive
  • Dubai (DXB-Dubai Intl.)
    30 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
Premium bedding
  • 33.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Club Room, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Business Lounge Access, Partial Sea View

Business Suite, 1 King Bed, Business Lounge Access, Partial Sea View

Business Suite, 1 King Bed, Business Lounge Access, Partial Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 58 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Business Lounge Access, City View

Executive Suite, 1 Bedroom, Business Lounge Access, City View

Executive Suite, 1 Bedroom, Business Lounge Access, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Apartment (Studio)

Junior Apartment (Studio)

Junior Apartment (Studio)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
HDTV
Washer/dryer
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Room amenity

Apartment, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
HDTV
  • 111 sq m
  • Partial sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Kitchen

Apartment, 1 Bedroom, Kitchen

Apartment, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
HDTV
  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
Premium bedding
  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
TRYP by Wyndham Dubai
Pool
Spa
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1001)
The price is NZ$256
for 1 night
includes taxes & fees
22 Nov - 23 Nov
TRYP by Wyndham Dubai

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Grand Millennium Dubai. You'll be within a 20-minute walk of Jebel Ali Race Course and 4.5 km (2.8 mi) from Mall of the Emirates. Highlights at this ski hotel include 3 restaurants, 2 beach bars and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the hot springs/mineral springs. The buffet restaurant, The Atrium, serves international cuisine and is open for breakfast, lunch and dinner. Lucky Voice is the hotel's own karaoke bar, serving drinks along with brunch and lunch. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and nightclub. 11064 square feet (1028 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 5-property class Barsha Heights hotel include Dubai Marina Mall and Burj Al Arab.

What's nearby

  • Ski Dubai - 7 min drive
  • Mall of the Emirates - 7 min drive
  • Souk Madinat Jumeirah - 9 min drive
  • Burj Al Arab - 10 min drive
  • Marina Beach - 14 min drive

Getting around

  • Dubai Internet City Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 30 min drive

Restaurants

  • ‪The Exit Sports Bar - ‬7 min walk
  • ‪Day and Night - ‬9 min walk
  • ‪Lock Stock & Barrel Barsha Heights - ‬1 min walk
  • ‪Nostos - ‬8 min walk
  • ‪Royal Dining Restaurant - ‬8 min walk

About this property

Grand Millennium Dubai

Winter wonderland with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at one of the hotel's 2 beach bars or mingle with other revellers at the on-site nightclub.

There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers karaoke, an outdoor pool and a health club. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. The property offers extended parking privileges. A complete renovation of Grand Millennium Dubai was completed in November 2019.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 337 guestrooms or units
  • 24 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars on the beach
  • 11064 sq ft of conference space
  • 1028 sq. m of conference space
  • Built in 2008
  • Nightclub
  • Karaoke
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Millennium Dubai offers 337 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 36-inch LED televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request. Renovation of all guestrooms was completed in November 2019.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 10 kilometres
  • Area shuttle
  • Free beach shuttle
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 95 for adults and AED 48 for children
  • 2 beach bars
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Belgian Beer Cafe
  • Crystal Bar
  • Lucky Voice
  • The Atrium
  • Toshi Dubai

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (11,064 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch LED TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Freezer
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 48 for children
  • Airport shuttle fee: AED 200.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dubai Grand Millennium
Grand Millennium Dubai
Grand Millennium Dubai Hotel
Grand Millennium Hotel
Grand Millennium Dubai Hotel Dubai
Grand Millennium Hotel Dubai
Grand Millennium
Grand Millennium Hotel Dubai
Grand Millennium Dubai Hotel
Grand Millennium Dubai Dubai
Grand Millennium Dubai Hotel Dubai

Frequently asked questions

Is parking available at Grand Millennium Dubai?

Yep, Grand Millennium Dubai has a free self car park and free valet parking.

How much does it cost to stay at Grand Millennium Dubai?

As of 8 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Millennium Dubai on 29 Nov 2024 start from NZ$280.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grand Millennium Dubai?

The closest beach to Grand Millennium Dubai is Marina Beach (4.3 km).

Is there a spa on site at Grand Millennium Dubai?

Yep, there is an onsite spa at Grand Millennium Dubai. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Grand Millennium Dubai have a pool?

Grand Millennium Dubai has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Grand Millennium Dubai?

Grand Millennium Dubai features 2 beach bars, a full-service spa and a nightclub. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Millennium Dubai a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Millennium Dubai.

Is Grand Millennium Dubai family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Grand Millennium Dubai is a hit with families.

Does Grand Millennium Dubai serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Millennium Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Millennium Dubai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Millennium Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Millennium Dubai?

No, pets are not allowed.

Grand Millennium Dubai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 613 reviews" "
Rating 8 - Good. 185 out of 613 reviews" "
Rating 6 - Okay. 55 out of 613 reviews" "
Rating 4 - Poor. 30 out of 613 reviews" "
Rating 2 - Terrible. 25 out of 613 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iyad

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 1 night in Jun 2024

10/10 Excellent

Paula Paraschiva

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff
Stayed 6 nights in May 2024

10/10 Excellent

Chandrachur

Business traveller
Liked: Cleanliness, staff & service
excellent
Stayed 3 nights in May 2024

10/10 Excellent

Maysoun Khatib, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Ameen, Khobar

I couldn't travel to Dubai due to cancelation of all flights going to Dubai because of the sadly sever weather conditions (16th of April 2024). However, the hotel charged me the first night as no-show even that I sent them a message before check-in time in advance and my booking class was refundable. It was not expected from the hotel to take advantage of natural disasters.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Oldooz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall good experience but for a 5 star hotel, it needs some more maintenance as it looks a bit dated.
Stayed 6 nights in Mar 2024

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room service and location were good. The WiFi and power in the room wasn't great, the pool is never in the sun which isn't ideal
Stayed 6 nights in Feb 2024

10/10 Excellent

Nedret

Stayed 7 nights in Feb 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, room comfort
Good. Not great.
The hotel is fine. Not great. Not bad. While checking in, cigarette smoke from one of the bars on the ground floor permeated the lobby. Upon reaching out nonsmoking room on a nonsmoking floor, the smell of cigarettes was coming through the ventilation. The rooms were fine. A bit dated and the tile in the showers was in poor condition. If you want nightlife you don't have to leave the location. Nice places for this. It's convenient location to many other attractions. Staff was very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 3 nights in Feb 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas holiday
Lovely hotel, beautifully presented, very clean and comfortable. Nice variation of bars to choose from and different food to eat within the hotel. Close to the tram and easy enough to get to other destinations
Stayed 5 nights in Dec 2023

10/10 Excellent

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
A great stay as a couple, a bit away from the beaches but close to Metro and very comfortable large rooms, got an upgrade. The breakfast was very good and with lots of variety. Service was v good and quite a lot of eating places and even groceries nearby in the area.
Stayed 4 nights in Dec 2023

10/10 Excellent

Fazal

Travelled with family
Liked: Property conditions & facilities
Family trip with Parents
Very nice Hotel in a very nice neighborhood. Had 2 rooms which were very spacious and clean (side by side). All staff were very courteous and did everything possible to help (had aged parents who were traveling with me). The breakfast buffet was sumptuous and the variety was great. The Crystal Bar was visited nightly and the drinks and service were awesome. Hotel is very close to the Mall of the Emirates Will be back again
Stayed 5 nights in Dec 2023

4/10 Poor

Mario

Disliked: Cleanliness, amenities
Stayed 4 nights in Sep 2023

2/10 Terrible

LIDA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know how and why this hotel is rated five star. My husband and I stayed 4 nights in this hotel for our anniversary and we had the worst experience. Upon arrival, check in took very long. The reception said the room is being “inspected” and hence it is taking long. We stepped into our room and noticed the AC wasn’t working, there was no working plug in the washroom AND the shower drain was clogged. The first 4 hours of our stay was wasted dealing with the hotel’s technician coming to our room trying to fix things. He put a long corded extension from the washroom into the room so we could use our blow dryer! The tubs in this hotel is so small that you can’t shower without having your arms touching the walls on the side. The tub itself was filthy as well and the shower was leaking. I’m not sure why our room took so long to get “inspected” and yet NOTHING was working properly. We spent so much money and I feel like we were ripped off. This was NOT a pleasant nor memorable experience for us and we would not go back to this hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

SAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do it again and again
It is an amazing Hotel, amazing staff and managements.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kai Yen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value for money

6/10 Okay

Narinder

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Business trip Dubai
Staff are very friendly and location of hotel is excellent, 25mins to airport and 15mins to internet city, malls etc. Sushi Buffet is excellent with 2 for 2 happy hour 9pm - 11pm. Unfortunately the property is fairly dated and this shows clearly with amenities and towels are very hard and off white due to age.
Stayed 3 nights in Oct 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay in that hotel
Stayed 4 nights in Oct 2023