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Hilton Dubai Al Habtoor City

5.0 star property
Art Deco Dubai hotel in Business Bay with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Dubai Al Habtoor City

3 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas
3 restaurants, breakfast, lunch, dinner served; American cuisine
Ballroom
3 restaurants, breakfast, lunch, dinner served; American cuisine
Presidential Suite, 1 King Bed | City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
The price is NZ$447
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
Al Habtoor City, Sheikh Zayed Road, Dubai
  • Safa Park
    7 min walk
  • Blinq
    1 min walk
  • Business Bay Station
    3 min drive
  • Dubai (DXB-Dubai Intl.)
    22 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | View from room

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LED TV

Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Panoramic Suite

One Bedroom Panoramic Suite

One Bedroom Panoramic Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | City view

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 320 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chairman)

Suite, 1 King Bed (Chairman) | Dining room

Suite, 1 King Bed (Chairman)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 425 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

City view

Executive Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Pillow menu
  • 45 sq m
  • Marina view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Marina view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Grand Canal)

Suite, 1 King Bed (Grand Canal)

Suite, 1 King Bed (Grand Canal)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 168 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

In-room safe, individually decorated, individually furnished, desk

Family Room, Connecting Rooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 6
  • 3 Single Beds

Similar properties

Exterior

Radisson Blu Hotel Dubai Waterfront

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (1011)
The price is NZ$434
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Radisson Blu Hotel Dubai Waterfront

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Hilton Dubai Al Habtoor City. You'll find La Perle a few steps away and Safa Park within a 10-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Elixir SPA can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The buffet restaurant, The Market, is open for breakfast, brunch, lunch and dinner. Firefly is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the gym, kids' club, Turkish bath/hammam and kids' swimming pool. 15339 square feet (1425 square metres) of event facilities include 16 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .With a stay at this 5-property class Business Bay hotel, you'll be 2.8 km (1.8 mi) from Dubai Opera and 3.8 km (2.4 mi) from Burj Khalifa.

What's nearby

  • Safa Park - 7 min walk
  • Dubai Aquarium & Underwater Zoo - 5 min drive
  • Dubai Opera - 5 min drive
  • Burj Khalifa - 6 min drive
  • Dubai Mall - 6 min drive

Getting around

  • Business Bay Station - 3 min drive
  • Dubai (DXB-Dubai Intl.) - 22 min drive

Restaurants

  • ‪BLU Skylounge Dubai - ‬1 min walk
  • ‪The Polo Bar - ‬4 min walk
  • ‪Babiole - ‬1 min walk
  • ‪Blinq - ‬1 min walk
  • ‪V Lounge - ‬2 min walk

About this property

Hilton Dubai Al Habtoor City

Art Deco Dubai hotel in Business Bay with 3 restaurants
Hilton Dubai Al Habtoor City offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 15339 square feet (1425 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Hilton Dubai Al Habtoor City. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1004 guestrooms or units
  • 44 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15339 sq ft of conference space
  • 1425 sq. m of conference space
  • Built in 2016
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Dubai Al Habtoor City offers 1004 air-conditioned accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions come with digital channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Elixir SPA has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Firefly
  • Ribs and Brews
  • The 44
  • The Cafe
  • The Market

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (15,339 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Travelers who are not citizens of United Arab Emirates must show their passport with a valid entry clearance stamp from immigration at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Dubai Al Habtoor City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 150 per person
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Westin Dubai Al Habtoor City Hotel
Westin Habtoor City Hotel
Westin Dubai Al Habtoor City
Westin Habtoor City
Hilton Dubai Al Habtoor City Hotel
Hilton Habtoor City Hotel
Hilton Habtoor City
The Westin Dubai Al Habtoor City
Hilton Dubai Al Habtoor City Hotel
Hilton Dubai Al Habtoor City Dubai
Hilton Dubai Al Habtoor City Hotel Dubai

Frequently asked questions

What is the cancellation policy at Hilton Dubai Al Habtoor City?

Hilton Dubai Al Habtoor City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Dubai Al Habtoor City?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Dubai Al Habtoor City on 10 Jan 2025 start from NZ$437.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Dubai Al Habtoor City?

Yep, Hilton Dubai Al Habtoor City has free valet parking.

Are there any beaches close to Hilton Dubai Al Habtoor City?

The closest beach to Hilton Dubai Al Habtoor City is Marina Beach (16 km).

Is there a spa on site at Hilton Dubai Al Habtoor City?

Yep, Elixir SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hilton Dubai Al Habtoor City have a pool?

Hilton Dubai Al Habtoor City has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Hilton Dubai Al Habtoor City?

Hilton Dubai Al Habtoor City features 3 outdoor pools, a full-service spa and free pool cabanas.

Is Hilton Dubai Al Habtoor City family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Dubai Al Habtoor City is a hit with families.

Does Hilton Dubai Al Habtoor City serve breakfast?

Yeah, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Dubai Al Habtoor City?

No, Hilton Dubai Al Habtoor City does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Dubai Al Habtoor City?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Dubai Al Habtoor City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Dubai Al Habtoor City?

No, pets and service animals are not allowed.

Hilton Dubai Al Habtoor City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 400 reviews" "
Rating 8 - Good. 74 out of 400 reviews" "
Rating 6 - Okay. 30 out of 400 reviews" "
Rating 4 - Poor. 25 out of 400 reviews" "
Rating 2 - Terrible. 20 out of 400 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Finn Verner

Business traveller
Stayed 4 nights in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were magnificent - The Hotel was fantastic - we had an amazing time.
Stayed 4 nights in Sep 2024

4/10 Poor

Sumi

Disliked: Cleanliness, property conditions & facilities
Poor view of construction.
I booked the hotel specifically because I wanted a room with view. I requested a room with a good view and got a reply to my email that this has been put in as a note. I was not late for check in, but I got a room with construction view. I asked couple times for change of room which they said they had no availability. The swimming pool also has no city view and it was under construction. Toilet seat was stained, generally sticky door knobs, tables and phones. The rooms are not clean. Breakfast was bland. I did not enjoy my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, amenities
Excellent hotel! This Hilton is near the airport, very close to the Dubai Mall and other downtown attractions. The facilities are awesome, you have 4 different options for dining, there is access to a club and lounge, the lobby has a wide space for seating, outdoor pool amenities are very nice, and the staff members are friendly and helpful. The only negative I can find is the speed/strength of the wifi.
Stayed 8 nights in Aug 2024

10/10 Excellent

Sajid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were exquisite and comfy. All the required amenities and more. Slept well and will definitely recommend to anyone. I'll will be coming here again on my next visit.
Stayed 5 nights in Aug 2024

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment very good staff
Stayed 6 nights in Aug 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great spot and great place to be.
Stayed 2 nights in Aug 2024

8/10 Good

Ibtehal

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Noora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice price
Good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sairoz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

HARVEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Patrick

Stayed 6 nights in Apr 2024

10/10 Excellent

Fayes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The food was wonderful The staff were excellent
Stayed 8 nights in Mar 2024

10/10 Excellent

Kamal

Stayed 7 nights in Mar 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Feb 2024

6/10 Okay

Oded

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not solving problems
I will start from the easy part. The hotel is very good, excellent service. In the shower head at least half of the nozzels were plugged. Now to the case that caused me to rate only 3 stars. I chosed this specific hotel as it was published that they have a kosher breakfast buffet and I travelled with a kid that must eat kosher. I was fully aware that I will have to add money for this at the property, even that I included a continental breakfast. My first communication to the hotel regarding kosher meal was at September 23, when I booked the stay for February 24. No respond recieved. During the week before the stay, I wrote to the hotel again about kosher meal and for early check in. They answered after some time that they dont serve anymore kosher breakfast buffet and ignored my question regarding early check in. I wrote again to the hottel that I am already disappointed but they never read it. As the new information about missing kosher breakfast beuffet came 2 days before the trip, I couldn't cancel the booking or the breakfast. At the hotel I tried to solve it explaining that the kid cannot use the breakfast so at least will give us credit to order from room service which does have kosher menu, but the hotel refuses do so explaining it is a package from expedia and he cannot change it. I chat with the service of hotels.com and they just answered that I didn't canceled on time and I have no evidence that kosher meal was an option. Felt like no one really tried to solve it.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shariq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing with this property. From check in to food to our wonderful view of dubai from our room, 5 star ratings all around. The staff were wonderful and the continental breakfast every morning was delicious. So many options to choose from and a special shoutout to manjoor who helped us every morning during breakfast. Would highly recommend this hotel.
Stayed 11 nights in Dec 2023

10/10 Excellent

Zafer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sinan

Stayed 2 nights in Feb 2024