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Hotel Indigo Dubai Downtown, an IHG Hotel

5.0 star property
Art Deco Dubai hotel in Downtown Dubai with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Dubai Downtown, an IHG Hotel

Lobby
Interior
Property amenity
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • KidZania
    13 min walk
  • Dubai Mall
    14 min walk
  • Dubai Fountain
    16 min walk
  • Dubai (DXB-Dubai Intl.)
    16 min drive

Room options

View all photos for 2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
  • 45.7 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • 63 sq m
  • Canal view
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Corner Suite w comp transfer to La Mer Beach & Dubai Mall

Corner Suite w comp transfer to La Mer Beach & Dubai Mall

Corner Suite w comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 27.4 sq m
  • Canal view
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for 1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Pullman Dubai Downtown
Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is NZ$418
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Pullman Dubai Downtown

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Hotel Indigo Dubai Downtown, an IHG Hotel. Within a 20-minute stroll, you'll find popular places like Dubai Mall and Dubai Fountain. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Open Sesame, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Orange Feels is the hotel's own bar. Enjoy the steam room, free pool cabanas and pool loungers. Business travelers can take advantage of 2 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free valet parking, along with the convenience of a free beach shuttle. .Attractions within a 30-minute walk of this 5-property class Downtown Dubai hotel include Burj Khalifa and Dubai Aquarium & Underwater Zoo.

What's nearby

  • Dubai Mall - 14 min walk - 1.2 km
  • Dubai Fountain - 16 min walk - 1.4 km
  • Dubai Aquarium & Underwater Zoo - 20 min walk - 1.7 km
  • Burj Khalifa - 4 min drive - 2.9 km
  • Dubai World Trade Centre - 5 min drive - 5.5 km

Getting around

  • Dubai Trolley Station 1 Tram Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 16 min drive

Restaurants

  • ‪Café De Paris - ‬5 min walk
  • ‪W Club - ‬7 min walk
  • ‪Duomo Dubai - ‬9 min walk
  • ‪KOI Thé - ‬14 min walk
  • ‪Off The Wall - ‬1 min walk

About this property

Hotel Indigo Dubai Downtown, an IHG Hotel

Art Deco Dubai hotel in Downtown Dubai with a full-service spa
Hotel Indigo Dubai Downtown, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 20 levels
  • Built in 2020
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Indigo Dubai Downtown, an IHG Hotel offers 269 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Family friendly

  • Art supplies
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Hotel Indigo Dubai Downtown
Indigo Dubai Downtown, An Ihg
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel
Hotel Indigo Dubai Downtown, an IHG Hotel Dubai
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel Dubai

Frequently asked questions

What is the cancellation policy at Hotel Indigo Dubai Downtown, an IHG Hotel?

Hotel Indigo Dubai Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Dubai Downtown, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Dubai Downtown, an IHG Hotel on 15 Dec 2024 start from NZ$321.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Dubai Downtown, an IHG Hotel?

Yep, Hotel Indigo Dubai Downtown, an IHG Hotel has a free self car park and free valet parking.

Are there any beaches close to Hotel Indigo Dubai Downtown, an IHG Hotel?

The closest beach to Hotel Indigo Dubai Downtown, an IHG Hotel is Marina Beach (19 km).

Is there a spa on site at Hotel Indigo Dubai Downtown, an IHG Hotel?

Yep, there is an onsite spa at Hotel Indigo Dubai Downtown, an IHG Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Hotel Indigo Dubai Downtown, an IHG Hotel have a pool?

Hotel Indigo Dubai Downtown, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Indigo Dubai Downtown, an IHG Hotel?

Hotel Indigo Dubai Downtown, an IHG Hotel features a full-service spa, an outdoor pool and free pool cabanas.

What makes Hotel Indigo Dubai Downtown, an IHG Hotel a romantic place to stay?

Couples spa treatments and poolside dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Dubai Downtown, an IHG Hotel.

Is Hotel Indigo Dubai Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Hotel Indigo Dubai Downtown, an IHG Hotel is a hit with families.

Does Hotel Indigo Dubai Downtown, an IHG Hotel serve breakfast?

Yep, our visitors adore the buffet breakfast here! Available weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Indigo Dubai Downtown, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Indigo Dubai Downtown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Dubai Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Dubai Downtown, an IHG Hotel?

Cats and dogs are welcome at Hotel Indigo Dubai Downtown, an IHG Hotel, with food and water bowls and litter trays on offer.

Hotel Indigo Dubai Downtown, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 501 out of 618 reviews" "
Rating 8 - Good. 77 out of 618 reviews" "
Rating 6 - Okay. 23 out of 618 reviews" "
Rating 4 - Poor. 11 out of 618 reviews" "
Rating 2 - Terrible. 6 out of 618 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Uzma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 6 nights in Aug 2024

8/10 Good

mona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful, the location is good, always taxis available at the door. The only part that disappointed me a little was the breakfast, I expected it to be way nicer, however the coffee one of the ladies made for me was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It's was good experience and appreciate staff
Stayed 1 night in Aug 2024

10/10 Excellent

Malik

Stayed 2 nights in Aug 2024

10/10 Excellent

Vikesh

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Vikesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay-view is good not great.
It was great stay. However breakfast is to awesome but little pricey for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Xris, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

10/10 Excellent

graham, Greenock

Liked: Staff & service, property conditions & facilities
Great location. Well maintained property. Room was very spacious and comfortable. Great staff always greeting you with a smile.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jasser

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

4/10 Poor

muge

Stayed 1 night in Jul 2024

10/10 Excellent

Riad

Stayed 4 nights in Jul 2024

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel I have ever stayed in. The food was absolutely stunning from breakfast to lunch. The room was stunning with fabulous views. The staff were so so helpful and made our stay incredible. Each and every member of staff went above and beyond to make our stay faultless. Amazing hotel and would love to visit again

10/10 Excellent

Khaleed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All thanks and appreciation to the very wonderful staff (Omayya & Yadanar & Michael ) Also, thanks to the employees of the parking company
Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not quite sure who Michael is but I know he works at the front desk. To say he is an asset to this hotel is a huge understatement. He is the most helpful, incredibly kind human ever. He was so eager to assist my son and I during our first trip to Dubai, ensured we had taxi services within minutes and always had a huge smile on his face. This man needs to be promoted. He exemplifies what true customer service is and it is him. He genuinely cares about your stay and is sooooo accommodating. I would like to ensure Michael gets his kudos. We were hoping to leave him a tip but sadly we never saw him on our last day.
Stayed 6 nights in Jun 2024

10/10 Excellent

Payton

Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maddison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mariana, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Complete all our expectations
Stayed 2 nights in Jun 2024

10/10 Excellent

Edgar Rosales, long beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dubai Downtown IGH Hotel was a lovely hotel. The staff was extremely friendly, knowledgeable and welcoming all around. The hosts were kind and friendly. The staff in the dining room was very friendly and helpful. They all went out of their way to make our stay worthwhile.
Stayed 5 nights in Jan 2024

10/10 Excellent

Husain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for fast weekend
Stayed 2 nights in Feb 2024