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Kempinski Hotel & Residences Palm Jumeirah

5.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kempinski Hotel & Residences Palm Jumeirah

Staircase
Private beach, white sand, beach cabanas, sun-loungers
Exterior
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • On private beach
    On private beach
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Crescent West, Palm Jumeirah, Dubai
  • Aquaventure
    5 min drive
  • The Walk
    14 min drive
  • Marina Beach
    19 min drive
  • Dubai (DXB-Dubai Intl.)
    31 min drive

Room options

View all photos for Superior Penthouse, 4 Bedrooms

Superior Penthouse, 4 Bedrooms

Superior Penthouse, 4 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 340 sq m
  • Ocean view
  • Sleeps 10
  • 5 Single Beds

View all photos for Villa, 5 Bedrooms, Private Pool, Garden View (Royal 5 Bedroom Villa)

Villa, 5 Bedrooms, Private Pool, Garden View (Royal 5 Bedroom Villa)

Villa, 5 Bedrooms, Private Pool, Garden View (Royal 5 Bedroom Villa)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
  • Ocean view
  • Sleeps 12
  • 5 King Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Ground Floor

Villa, 2 Bedrooms, Private Pool, Ground Floor

Villa, 2 Bedrooms, Private Pool, Ground Floor

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
  • Sleeps 6
  • 3 Single Beds and 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Private Pool, Ground Floor

Family Suite, 2 Bedrooms, Private Pool, Ground Floor

Family Suite, 2 Bedrooms, Private Pool, Ground Floor

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
  • 149 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Deluxe Suite, 3 Bedrooms

View from room

Deluxe Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 246 sq m
  • Ocean view
  • Sleeps 8
  • 4 Single Beds

View all photos for Superior Penthouse, 3 Bedrooms

View from room

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 303 sq m
  • Ocean view
  • Sleeps 8
  • 4 Single Beds

View all photos for Superior Suite, 3 Bedrooms, View

View from room

Superior Suite, 3 Bedrooms, View

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 4 Single Beds

View all photos for Family Suite, 2 Bedrooms, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 112 sq m
  • Ocean view
  • Sleeps 6
  • 3 Single Beds

View all photos for Family Suite, 2 Bedrooms, Lagoon View (Palm View)

Family Suite, 2 Bedrooms, Lagoon View (Palm View)

Family Suite, 2 Bedrooms, Lagoon View (Palm View)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 112 sq m
  • Lagoon view
  • Sleeps 6
  • 3 Single Beds

Similar properties

Exterior
Atlantis, The Palm
On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (1218)
The price is NZ$1,447
for 1 night
includes taxes & fees
22 Nov - 23 Nov
Atlantis, The Palm

About the area

Dubai

A luxury stay in Dubai awaits you at Kempinski Hotel & Residences Palm Jumeirah. You'll be 2.7 km (1.7 mi) from Aquaventure and 6.5 km (4 mi) from Nakheel Mall. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and a private beach. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Brunello, serves Italian cuisine and is open for breakfast, lunch and dinner. K-West Sports Bar is the hotel's own sports bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and kids' swimming pool. Business travelers can take advantage of 2 meeting rooms, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a theme park shuttle. .Places within a 15-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and The Walk.

What's nearby

  • Aquaventure - 5 min drive
  • Nakheel Mall - 9 min drive
  • Dubai Marina Mall - 13 min drive
  • The Walk - 14 min drive
  • Marina Beach - 19 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive

Restaurants

  • ‪Al Safadi - ‬8 min drive
  • ‪Th8 Palm by House Of Originals - ‬12 min walk
  • ‪Th8 Palm beach bar - ‬9 min walk
  • ‪W Lounge - ‬11 min walk
  • ‪Saffron - ‬4 min drive

About this property

Kempinski Hotel & Residences Palm Jumeirah

Hotel with private beach and full-service spa
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Kempinski Hotel & Residences Palm Jumeirah such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 244 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
Kempinski Hotel & Residences Palm Jumeirah offers 244 accommodations with MP3 docking stations and washers/dryers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium digital channels, DVD players and pay-per-view films. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars and laptop-compatible safes. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, English, Filipino, French, Hindi, Italian, Russian, Serbian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: AED 150 for adults and AED 75 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beluga Beach Restaurant
  • Brunello
  • K-West Sports Bar

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels
  • CD player
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Hotel & Residences Palm Jumeirah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 75 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250 per night
  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kempinski
Hotel Kempinski Palm Jumeirah
Kempinski
Kempinski Hotel Palm Jumeirah
Kempinski Palm Jumeirah
Kempinski Palm Jumeirah Hotel
Palm Jumeirah Kempinski
Kempinski Hotel And Residences Palm Jumeirah
Kempinski Hotel Palm Jumeirah Aparthotel
Kempinski Hotel Aparthotel
Kempinski Hotel Residences Palm Jumeirah
Kempinski Hotel Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah Hotel
Kempinski Hotel & Residences Palm Jumeirah Dubai
Kempinski Hotel & Residences Palm Jumeirah Hotel Dubai

Frequently asked questions

What is the cancellation policy at Kempinski Hotel & Residences Palm Jumeirah?

Kempinski Hotel & Residences Palm Jumeirah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel & Residences Palm Jumeirah?

As of 8 Nov 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel & Residences Palm Jumeirah on 4 Dec 2024 start from NZ$1,347.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel & Residences Palm Jumeirah?

Yep, Kempinski Hotel & Residences Palm Jumeirah has a free self car park.

Are there any beaches close to Kempinski Hotel & Residences Palm Jumeirah?

The closest beach to Kempinski Hotel & Residences Palm Jumeirah is Marina Beach (4 km).

Is there a spa on site at Kempinski Hotel & Residences Palm Jumeirah?

Yep, there is an onsite spa at Kempinski Hotel & Residences Palm Jumeirah. You'll enjoy services like facials.

Does Kempinski Hotel & Residences Palm Jumeirah have a pool?

Kempinski Hotel & Residences Palm Jumeirah has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Kempinski Hotel & Residences Palm Jumeirah?

Kempinski Hotel & Residences Palm Jumeirah features a private beach, a full-service spa and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Kempinski Hotel & Residences Palm Jumeirah a romantic place to stay?

Beachfront dining and a private beach, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel & Residences Palm Jumeirah.

Is Kempinski Hotel & Residences Palm Jumeirah family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Kempinski Hotel & Residences Palm Jumeirah is a hit with families.

Does Kempinski Hotel & Residences Palm Jumeirah serve breakfast?

Sure does, buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Kempinski Hotel & Residences Palm Jumeirah?

No, Kempinski Hotel & Residences Palm Jumeirah does not offer an airport shuttle service.

Is there a bar or restaurant at Kempinski Hotel & Residences Palm Jumeirah?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel & Residences Palm Jumeirah?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel & Residences Palm Jumeirah?

No, pets and service animals are not allowed.

Kempinski Hotel & Residences Palm Jumeirah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 270 reviews" "
Rating 8 - Good. 66 out of 270 reviews" "
Rating 6 - Okay. 34 out of 270 reviews" "
Rating 4 - Poor. 5 out of 270 reviews" "
Rating 2 - Terrible. 6 out of 270 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sana shahid

Stayed 1 night in Jul 2024

8/10 Good

Jaffer

Stayed 1 night in Jun 2024

10/10 Excellent

Tomy

Stayed 4 nights in Jun 2024

10/10 Excellent

aibek

Stayed 4 nights in Jun 2024

10/10 Excellent

Sevinch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sanchan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays in Dubai.
Stayed 7 nights in Apr 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Basel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Dec 2023

10/10 Excellent

tamer, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, location, services, and facilities
Stayed 8 nights in Feb 2024

8/10 Good

Magali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying on the ocean side which was a bit noisy. But overall had a great stay. Beach and pool were very nice with an awesome view of Dubai skyline. Breakfast was very good. It was nice to have a kitchen and washing machine in the room.
Stayed 11 nights in Feb 2024

8/10 Good

Kai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
It was a great stay, we were very happy! The only topic was that there was too much noise in the morning from the room above us, especially from chairs that were moved. Would make sense to equip the furniture with noise reducing pads. Regards Kai
Stayed 1 night in Sep 2023

10/10 Excellent

Niall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail was excellent. The breakfast buffet was superb
Stayed 5 nights in Aug 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The staff was very professional and hospitable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly,, best hotel in dubai
Stayed 2 nights in Jun 2023

6/10 Okay

LEHAR ALI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Leftovers of the previous occupants were found in washroom. Cleaniness needs to be improved
Stayed 1 night in Jun 2023

10/10 Excellent

Ibrahim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 3 nights in May 2023

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hideaway resort with top class service
The staff was amazing and when an issue arose, everything was done to fix it. The privacy, large residence and peace of the whole resort really allowed us to fully rest. Parking was easy and access to Dubai very convenient (more so than other locations closer to town).
Stayed 5 nights in Mar 2023

4/10 Poor

farhat

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2022

8/10 Good

Bader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and nice hotel. Not sure if the discount was applied to the room service order though.
Stayed 6 nights in Jul 2022

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing get away for families
The staff were amazing specially Anasitasia. The service and food were excellent will go again soon
Stayed 2 nights in Jul 2022

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was everything and more. They went above and beyond for my family and I. I will definitely be going back
Stayed 5 nights in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel In the Palm
Great Location , big and clean rooms Nice pool , friendly stuff , Thanks to Amira who make our stay Very comfortable
Stayed 3 nights in May 2022

10/10 Excellent

Basel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
This is one of the best hotels we’ve ever been in. Clean, luxurious, nice, great caring team since the first moment, delicious generous breakfast, wonderful cleaning service, great laundry service. It has all that you need to have a very special hotel experience. They always made sure to take the extra step to help us and make us happy. The concierge office always offered help and they actually helped us make reservations with restaurants and with airport ride when we left the office. This will be our first choice when we come back to Dubai (hopefully soon).
Stayed 8 nights in Mar 2022

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022