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The Heritage Hotel, Autograph Collection

4.0 star property
Hotel with free valet parking, a quick walk to Dubai Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Heritage Hotel, Autograph Collection

Terrace/patio
Outdoor pool
Lobby
Bar (on property)
Breakfast served

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Sheikh Mohammed Bin Rashid Boulevard, Dubai, 114822
  • Souk al Bahar
    5 min walk
  • Dubai Mall
    6 min walk
  • KidZania
    7 min walk
  • Dubai (DXB-Dubai Intl.)
    19 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Pool
Hotel Boulevard, Autograph Collection
Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (704)
The price is NZ$525
for 1 night
includes taxes & fees
22 Nov - 23 Nov
Hotel Boulevard, Autograph Collection

About the area

Dubai

At The Heritage Hotel, Autograph Collection you'll be within just a 10-minute stroll of Dubai Mall and Dubai Fountain. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Downtown Dubai hotel, you'll be 1.6 km (1 mi) from Burj Khalifa and 4.9 km (3.1 mi) from Dubai International Convention and Exhibition Centre.

What's nearby

  • Dubai Mall - 6 min walk
  • Dubai Fountain - 8 min walk
  • Dubai Aquarium & Underwater Zoo - 14 min walk
  • Burj Khalifa - 19 min walk
  • Dubai International Convention and Exhibition Centre - 7 min drive

Getting around

  • Dubai Trolley Station 2 Tram Station - 1 min walk
  • Dubai (DXB-Dubai Intl.) - 19 min drive

Restaurants

  • ‪The Courtyard - ‬1 min drive
  • ‪كرك هاوس - ‬1 min walk
  • ‪Mezza House - ‬3 min walk
  • ‪Palace Lobby - ‬4 min walk
  • ‪Beirut Khanum - ‬1 min walk

About this property

The Heritage Hotel, Autograph Collection

Hotel with free valet parking, a quick walk to Dubai Mall
The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. The business-friendly The Heritage Hotel, Autograph Collection also features a terrace, a garden, and coffee/tea in common area. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

  • 197 guestrooms or units
  • 9 levels
  • Conference rooms
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (return, maximum occupancy 2)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

Frequently asked questions

What is the cancellation policy at The Heritage Hotel, Autograph Collection?

The Heritage Hotel, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heritage Hotel, Autograph Collection?

As of 8 Nov 2024, prices found for a 1-night stay for 2 adults at The Heritage Hotel, Autograph Collection on 24 Nov 2024 start from NZ$429.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heritage Hotel, Autograph Collection?

Yep, The Heritage Hotel, Autograph Collection has a free self car park and free valet parking.

Are there any beaches close to The Heritage Hotel, Autograph Collection?

The closest beach to The Heritage Hotel, Autograph Collection is Marina Beach (18.2 km).

Does The Heritage Hotel, Autograph Collection have a pool?

The Heritage Hotel, Autograph Collection has an outdoor pool.

What makes The Heritage Hotel, Autograph Collection a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Heritage Hotel, Autograph Collection.

Is The Heritage Hotel, Autograph Collection family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Heritage Hotel, Autograph Collection is a hit with families.

Does The Heritage Hotel, Autograph Collection serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Heritage Hotel, Autograph Collection?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Heritage Hotel, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Heritage Hotel, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Heritage Hotel, Autograph Collection?

No, pets and service animals are not allowed.

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews" "
Rating 8 - Good. 240 out of 1002 reviews" "
Rating 6 - Okay. 56 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
The staff was very kind. Check-in was superb. I arrived early morning, even though I was given a room before check in time. The room was clean and have a nice city view of the Burj Khalifa. I definitely recommend this hotel to stay in Dubai close to the shopping Mall
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to mall and surrounding area but very quiet. Met lots of locals at the pub next door. Hotel is lovely. Food in the courtyard was great. Definitely recommend
Stayed 1 night in Apr 2024

8/10 Good

Ari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to Dubai Mall. Rooms are nice and staff are helpful. Breakfast options are good but not great.
Stayed 3 nights in May 2024

10/10 Excellent

Rasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. There was an issue checking in and they handled it quickly and politely without question. I would highly recommend this hotel!
Stayed 8 nights in May 2024

10/10 Excellent

vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptional service. Great location
Stayed 2 nights in May 2024

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 7 nights at Heritage Hotel, and we left with the best impressions. This hotel has all you need for a perfect vacation in Dubai, but their main advantage is the team that interacts with guests. From the check in to the checkout moment, they made us feel at home. Everything was perfect and the response was very quick for every request that we had. I would like to thank Houda and Jay and especially Tarek for creating a perfect environment for guests and assisting to everyone with quick solution. We definitely will come back to this place.
Stayed 7 nights in Apr 2024

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a 5 star hotel rated at 4
Stayed 1 night in Apr 2024

10/10 Excellent

Jamaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff really elevated an already exceeding place. We enjoyed the stay, food, and hospitallity.
Stayed 2 nights in May 2024

10/10 Excellent

Mehwish

Stayed 3 nights in May 2024

10/10 Excellent

Nino Antonio, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, also near the Dubai Mall
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non touristy hotel. Locals at bars and restaurants nearby. Couldn’t have picked a better location. Easy to get to mall but still felt secluded. Courtyard restaurant was amazing although very large portions. Hotel was lovely and would definitely stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very polite and helpful, atmosphere is peaceful, walking distance to restuarants and close to Dubai Mall. Would definitely visit again
Stayed 4 nights in Apr 2024

10/10 Excellent

Divynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 STAR
Stayed 1 night in Feb 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location, a 5 minute walk to the Dubai Fountain and Mall. This is fantastic area to stay - busy, friendly, very upmarket and at night the buildings and trees and just about anything else is festooned with lights. A spectacle. Gorgeous hotel, room a good size. Good gym and excellent staff at the pool - complimentary bottle of water is a nice touch. Would always come back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Amar

Amazing
Stayed 4 nights in Mar 2024

8/10 Good

Wyeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

maha

Business traveller
Liked: Staff & service, property conditions & facilities
I will stay here again when I am visiting Dubai
Stayed 2 nights in Mar 2024

8/10 Good

Hiam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and courteous reception. Room was missing shower caps, little sanitary items. But once we told them, they quickly brought it. Overall, it was excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Abdullah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels around Dubai Mall area. Excellent location, very good rooms, and so friendly and helpful staff. The only downside is that the bed mattress is too soft.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, comfortable room
Excellent location, comfortable room
Stayed 3 nights in Feb 2024

10/10 Excellent

JianPing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Morgan, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay!
I stayed here for 2 nights and it was a wonderful stay. It is in a great location to walk to the Burj Khalifa and neighboring mall and restaurants. We ate at the restaurant once for dinner and ordered room service for breakfast once. Both were great. I was impressed with the customer service, location, and quality for the price. I appreciated the cookies left in our room for Christmas too. A nice touch!
A sweet treat on Christmas!
Room service was hot and tasty.
Lobby
Stayed 2 nights in Dec 2023

2/10 Terrible

Jose Enrique III

Disliked: Staff & service
Terrible hotel billing experience which has not been resolved after we checked out 5 days ago! The hotel charged my credit card again for AED9,265 with no apparent reason. We have emailed them asking for an explanation but still no reply! All the pre-authorization charges on my card are still pending as well. They promised to email the complete hotel invoices for our 7 rooms but still no action till today!