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One&Only The Palm

5.0 star property
Luxury hotel on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One&Only The Palm

Exterior detail
Exterior
View from room
Private beach, white sand, sun-loungers, beach umbrellas
Lobby lounge

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Spa
The price is NZ$1,770
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
Palm Island, The West Crescent, PO Box 114843, Dubai
  • Aquaventure
    10 min drive
  • Zest
    3 min walk
  • Al Ittihad Park Station
    14 min drive
  • Dubai (DXB-Dubai Intl.)
    34 min drive

Room options

View all photos for Executive Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Beach, GCC Resident ID Mandatory)

View from room

Executive Suite (Palm Beach, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite (Palm Manor, GCC Resident ID Mandatory)

View from room

Grand Suite (Palm Manor, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room, 2 Double Beds (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 2 Double Beds (Palm Beach, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Private Pool (Palm Beach, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin Room (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Premier Twin Room (Palm Beach)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed (Palm Beach)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Palm Beach)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room, 2 Queen Beds (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Premier Double Room, 2 Queen Beds (Palm Beach)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed (Palm Manor)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Premier Double Room (Palm Manor, GCC ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed (Palm Manor, GCC ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room, 2 Queen Beds (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Premier Double Room, 2 Queen Beds (Palm Manor)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Twin Room (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Premier Twin Room (Palm Manor)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Villa, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Grand Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 325 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Palm Beach)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed (Palm Beach, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Beach)

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Palm Beach)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Manor)

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Palm Manor)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Villa, 3 Bedrooms (Palm Beach)

View from room

Grand Villa, 3 Bedrooms (Palm Beach)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 425 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Grand Suite (Palm Manor House)

View from room

Grand Suite (Palm Manor House)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 250 sq m
  • Resort view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (Palm Beach, GCC Resident ID Mandatory)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Palm Beach, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Palm Manor, GCC Resident ID Mandatory)

View from room

Executive Suite (Palm Manor, GCC Resident ID Mandatory)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Private Pool (Palm Beach)

Private pool

Executive Suite, Private Pool (Palm Beach)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Atlantis, The Palm

On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (1255)
The price is NZ$1,670
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Atlantis, The Palm

About the area

Dubai

A luxury stay in Dubai awaits you at One&Only The Palm. You'll be 14.8 km (9.2 mi) from Dubai Marina Mall and 15.2 km (9.5 mi) from Marina Beach. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and a private beach. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Stay by Yannick Alleno, is open for dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, gym and outdoor tennis court. Business travelers can take advantage of a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free full breakfast is offered between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Within a 20-minute drive of this 5-property class Palm Jumeirah hotel, attractions include Aquaventure and The Walk.

What's nearby

  • Skydive Dubai - 17 min drive
  • Dubai Marina Mall - 18 min drive
  • Bluewaters Island - 18 min drive
  • The Walk - 19 min drive
  • Marina Beach - 25 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 10 min drive
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • ‪SĀN Beach - ‬13 min drive
  • ‪Zero Gravity - ‬21 min drive
  • ‪Esco-Bar Cóctel Y Cocina - ‬12 min drive
  • ‪Surf Club - ‬13 min drive
  • ‪February 30 - ‬13 min drive

About this property

One&Only The Palm

Luxury hotel on the beach, with outdoor pool
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at One&Only The Palm such as a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a hot tub and a steam room. You'll have access to the outdoor pool and health club at a partner property. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Built in 2010
  • Full breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
One&Only The Palm offers 94 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 6 km
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 101
  • Stay by Yannick Alleno
  • Zest

Things to do

  • Basketball
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One&Only The Palm

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 260.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 4 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 420 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 260.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

One&Only
One&Only Hotel
One&Only Hotel Palm
One&Only Palm
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai
One&Only Palm Hotel Dubai
One&Only Palm Hotel
One&Only Palm Dubai
One And Only The Palm Dubai
One Only The Palm
One&Only The Palm Hotel
One&Only The Palm Dubai
One&Only The Palm Hotel Dubai

Frequently asked questions

What is the cancellation policy at One&Only The Palm?

One&Only The Palm offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One&Only The Palm?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at One&Only The Palm on 8 Jan 2025 start from NZ$1,760.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One&Only The Palm?

Yep, One&Only The Palm has free valet parking.

Are there any beaches close to One&Only The Palm?

The closest beach to One&Only The Palm is Marina Beach (1.3 km).

Is there a spa on site at One&Only The Palm?

Yep, there is an onsite spa at One&Only The Palm. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does One&Only The Palm have a pool?

One&Only The Palm has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at One&Only The Palm?

One&Only The Palm features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes One&Only The Palm a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at One&Only The Palm.

Is One&Only The Palm family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that One&Only The Palm is a hit with families.

Are there hot tubs in the rooms at One&Only The Palm?

No, but there are deep-soaking baths in the guestrooms.

Does One&Only The Palm serve breakfast?

Sure does, complimentary full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at One&Only The Palm?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at One&Only The Palm?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at One&Only The Palm?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One&Only The Palm?

No, pets and service animals are not allowed.

One&Only The Palm Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 144 out of 157 reviews" "
Rating 8 - Good. 10 out of 157 reviews" "
Rating 6 - Okay. 2 out of 157 reviews" "
Rating 4 - Poor. 1 out of 157 reviews" "
Rating 2 - Terrible. 0 out of 157 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Mauro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In dining service very very poor. Manager apologetic. FD check in very very very poor. Knowledge of booking conditions very very poor. Empathy of the FD staff during check in with a baby was zero. Required us to highlight the basiics! Hotel is nice, remaining staff is friendly, acessibilities with a baby stroller not terrific. . Buffet restaurant staff was brilliant. Such a pitty with so much potential. Beautiful location and rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Aug 2024

10/10 Excellent

MARJAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserves to be 7 star
Amazing hotel to stay . It is a 7 star hotel . Super friendly . Excellent service and condition.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Tanous Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff were very friendly and helpful the location was great the food very delicious the pool I really enjoyed and I really recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should be 5 star review but NOISY! This is a stunning hotel dealing with a HUGE noise issue that not only affected our stay but is something the hotel is dealing with every week & weekend. Three out of our four nights it sounded like a nightclub and the base literally vibrated into the room. The hotel eventually located a fan which we used to help create a soft “white” noise so we could sleep. Boats drive past the hotel well into the night (1am and 2am) with the music blasting. The Club/Hotel “Five” across the marina has music BLARING into the morning hours. I was in Dubai at O&O Mirage last year and the marina wasn’t “open” like it is now. A lot has changed! It’s a disgrace for the other hotels in the area and I’m SHOCKED there aren’t stricter laws enforcing noise levels/hours. In the US we have huge hotels & parties in Las Vegas but at night, the parties go INDOORS and the buildings/clubs are designed to absorb noise so thousands of guests can stay in hotels peacefully. I feel terrible for the O&O and other hotels in the area for having to deal with this noise. For us, it was not the tranquil, relaxing trip like we had hoped for and we were happy to be leaving for the desert. This hotel is beautiful, food was incredible and the staff was very kind! I loved the Spa (massages were A ) & the staff in the Spa were top notch! Only reason I would not return or recommend the hotel is because of the noise and I was disappointed the only thing the hotel did was apologize.
Stayed 4 nights in May 2024

10/10 Excellent

Olga, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful. It is the oasis for relaxation if one is looking for a relaxing vacation at the pool or beach. The service is exceptional and the staff is so kind and nice. They go above and beyond. The food is always fresh and delicious! We love it!
Stayed 5 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Simon

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Terribly loud with music from across the palm until 2am or 3am for the 3 nights of 5 night stay. Breakfast service is slow and poor based on previous stays
Stayed 5 nights in Feb 2024

10/10 Excellent

Raffi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Always a great time
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Xhiliola

Stayed 4 nights in Sep 2023

10/10 Excellent

FIKRA

Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Tanseela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!! I will definitely be staying at this resort again, this has won my heart!! Pleasant staff, incredible views, great room - just wow!
Stayed 1 night in Aug 2023

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, property conditions & facilities
The most wonderful hotel in Dubai 🙏Everything is so beautiful,elegant and classy,Love the ambiance,the room,the amenities,spa.. Thank you to all the people working there,making possible that our memories at the hotel are forever!
Stayed 5 nights in May 2023

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful hotels in the world! Thank you for the hospitality,kindness,excellent service,wonderful amenities,cleanliness ! Words can not express my gratitude to all the staff,from doorman,drivers,cleaning staff ,reception,room service ,spa and all wonderful people working in this paradise! My stay was filled with happinesses! The hotel is beautiful, elegant and cozy! The music from the morning till late night around the hotel makes you feel that holiday will never end :) Special thank you to my host Noushad who made possible the impossible!!!!!! For who understand the concept of perfection,this is the place to be! Happy to return back very soon there!
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard, LAS VEGAS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am fortunate to have travel the world but The staff and management team this property are the best I have ever seen. Truly exceptional
Stayed 4 nights in Mar 2023

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

NJIDEKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels i have stayed at. The service is impeccable and staff extremely courteous. I highly recommend the One and Only Palm Dubai and will be back shortly
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
One of the best in the area.. clean, luxury, quiet, amazing food I didnt like the beach and the sea there
Stayed 2 nights in Aug 2021

10/10 Excellent

Majed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful resort, with a really private, luxury feel. Given current circumstances, felt really safe and staff were taking social distancing measures seriously.
Stayed 9 nights in Sep 2020