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Palazzo Versace Dubai

5.0 star property
Elegant beach hotel and 3 outdoor pools

Photo gallery for Palazzo Versace Dubai

Interior
3 outdoor pools, open 8 AM to 8:30 PM, pool loungers
Exterior
Grand Suite, Terrace (Creek View) | Terrace/patio
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
The current price is NZ$488
includes taxes & fees
1 May - 2 May

Explore the area

Map
Jaddaf Waterfront, Dubai
  • Dubai Festival City Mall
    ‪4 min drive‬
  • Dubai Creek
    ‪6 min drive‬
  • Dubai Mall
    ‪9 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, Terrace, City View (Versace)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, Terrace, City View (Versace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (Premier Versace Creek View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Room (Premier Versace Creek View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Lake view
  • 120 sq m
  • Sleeps 8
  • 2 Single Beds and 1 King Bed

View all photos for Family Suite, City View (Deluxe Versace)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Suite, City View (Deluxe Versace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 145 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Family Suite (Premier Versace Creek View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Suite (Premier Versace Creek View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 190 sq m
  • Sleeps 8
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, City View (Versace | Family)

View from room

Deluxe Room, City View (Versace | Family)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • City view
  • 99 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • City view
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Versace, Creek View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Superior Room (Versace, Creek View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • Lake view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (Versace)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Superior Room, City View (Versace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • City view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite (Creek View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Grand Suite (Creek View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, City View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Grand Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • City view
  • 119 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Terrace (Creek View)

Grand Suite, Terrace (Creek View) | View from room

Grand Suite, Terrace (Creek View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Versace Room City View

View from room

Deluxe Versace Room City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Versace | Creek View)

View from room

Premier Room (Versace | Creek View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Lake view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Grand Suite, Terrace, City View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Grand Suite, Terrace, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • City view
  • 129 sq m
  • Sleeps 4
  • 1 King Bed

Royal Villa, Private Pool (Versace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • City view
  • 379 sq m
  • Sleeps 9
  • 3 King Beds

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About the area

Dubai

A luxury stay in Dubai awaits you at Palazzo Versace Dubai. You'll be 4 km (2.5 mi) from Dubai Tennis Stadium and 4.3 km (2.7 mi) from Dubai Festival City Mall. Highlights at this beach hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the marina, free kids' club, 24-hour gym and sauna. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Jadaf hotel include Dubai Creek and Dubai Fountain.

What's nearby

  • Dubai Festival City Mall - 4 min drive - 4.2 km
  • City Centre Deira - 5 min drive - 5.6 km
  • Dubai Creek - 6 min drive - 5.4 km
  • Dubai Mall - 9 min drive - 9.4 km
  • Burj Khalifa - 9 min drive - 9.7 km

Getting around

  • Al Jadaf Station - 15 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • ‪Mandi Man - ‬15 min walk
  • ‪Intercontinental Club Lounge - ‬4 min drive
  • ‪Marks & Spencer Cafe - ‬4 min drive
  • ‪Hard Rock Cafe - ‬4 min drive
  • ‪Belgian Beer Cafe Dubai Festival City - ‬4 min drive

About this property

Palazzo Versace Dubai

Elegant beach hotel and 3 outdoor pools
As a guest of Palazzo Versace Dubai, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Palazzo Versace Dubai. An area shuttle within 100 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 215 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Palazzo Versace Dubai offers 215 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Turkish, Ukranian, Vietnamese

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 kilometres
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 200 for adults and AED 100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the riverwalk
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to December 31 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palazzo Versace Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 300.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 200 for adults and from AED 100 for children
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8 AM to 8:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Palazzo Versace Dubai Hotel
Palazzo Versace Hotel
Palazzo Versace Dubai
Palazzo Versace Dubai Hotel
Palazzo Versace Dubai Dubai
Palazzo Versace Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Palazzo Versace Dubai?

Palazzo Versace Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palazzo Versace Dubai?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Palazzo Versace Dubai on 1 May 2025 start from NZ$478.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palazzo Versace Dubai?

Yep, Palazzo Versace Dubai has a free self car park.

Are there any beaches close to Palazzo Versace Dubai?

The closest beach to Palazzo Versace Dubai is Jumeirah Beach (13.9 km).

Is there a spa on site at Palazzo Versace Dubai?

Yep, there is an onsite spa at Palazzo Versace Dubai. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Palazzo Versace Dubai have a pool?

Palazzo Versace Dubai has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8 AM to 8:30 PM.

What luxury perks are available at Palazzo Versace Dubai?

Palazzo Versace Dubai features 3 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with Frette Italian sheets, Private jetted baths and pillowtop beds.

What makes Palazzo Versace Dubai a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Palazzo Versace Dubai.

Is Palazzo Versace Dubai family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Palazzo Versace Dubai is a hit with families.

Are there hot tubs in the rooms at Palazzo Versace Dubai?

No, but there are Jetted bath in the guestrooms.

Does Palazzo Versace Dubai serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Palazzo Versace Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palazzo Versace Dubai?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from March 24 2025 to December 31 2025 (dates subject to change).

What time are check-in & check-out at Palazzo Versace Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Palazzo Versace Dubai?

No, pets and service animals are not allowed.

Is there a golf course on site at Palazzo Versace Dubai?

There is a golf course next to Palazzo Versace Dubai.

Palazzo Versace Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 720 reviews
Rating 8 - Good. 85 out of 720 reviews
Rating 6 - Okay. 39 out of 720 reviews
Rating 4 - Poor. 17 out of 720 reviews
Rating 2 - Terrible. 30 out of 720 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing stay, top notch . Totally recommended , we do enjoyed our stay and hopefully to visit again inshallah
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Manabu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view from the canal side room. Very convenient to visit Jameel Art Center which exhibits high standard contemporary arts from all over the world. We enjoyed a lot .
Stayed 2 nights in Dec 2024

8/10 Good

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Rukmee

Stayed 1 night in Dec 2024

10/10 Excellent

Tasneem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

caroline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately I had a very unfortunete situation happen and I will not be comming back
Stayed 3 nights in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4 th stay and never disappoints the staff are amazing Muhammad at check in was brilliant room and facilities the best definitely be back
Stayed 1 night in Dec 2024

10/10 Excellent

Sattar, Tokyo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Dinesh

Stayed 3 nights in Nov 2024

2/10 Terrible

Marius

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is better hotels I honestly wound not recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

MADONA, Dearborn Heights

Stayed 8 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Nov 2024

10/10 Excellent

Angelika, Glenview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bikram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Ahmad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Overall amazing hotel but I will start with bad things I stayed 8 nights they upgraded me with terrace with 4 walls no view at all I was expecting nice upgrade like other hotels when u stay 8 nights Last 3 nights there was construction noise from 9 morning till 5 pm couldn't sleep nor take a nap the receptionist didn't believe me till I recorded the noise with videos after that they offered me another room with better view but it was too late I had one night remaining so I refused The pools are so nice but there is no sun from 3pm and above so if u want enjoy the sun go from 10 am till 3pm Standard rooms are without sofa they put 2 single armchair instead which is bad u can't relax only on ur bed TV not smart can't connect ur mobile to watch movies or YouTube Food in the pool is average The good things about this hotel is Room is nice decorated with nice bathrooms and Versace aminities Valet people are fast Pool people are fast and got nice drinks and coconuts Nice dj near the adult pool every day Receptionist are respectful Gym was good and 24 hours Room service fast and got delicious food Location is good House keeping were excellent no mistakes Coffe machine in the room
Stayed 6 nights in Oct 2024

10/10 Excellent

Reshad

Liked: Cleanliness, staff & service, property conditions & facilities
I was attending a master class in this hotel so I decided to stay for that night and that was the best decision I really liked the luxury hotel the rooms were so fancy I felt like I was on a castle felt like a queen
Stayed 1 night in Oct 2024

10/10 Excellent

Elvs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jj
Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Stayed 3 nights in Oct 2024

10/10 Excellent

Daunyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay there again and I highly recommend it.
Five star stay everything about the place was great, except for the restaurants and room service was very overpriced.
Stayed 4 nights in Oct 2024

10/10 Excellent

Salvador, Oxnard

Stayed 4 nights in Sep 2024

4/10 Poor

Dialla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not introduced to the room facilities properly, the mini bar was empty, the vanities were not refilled the next day after we used them. For a five star hotel the shower was very small. Not very impressed
Stayed 2 nights in Oct 2024

10/10 Excellent

marcus

Stayed 3 nights in Sep 2024

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 7 nights in Sep 2024