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Rixos The Palm Hotel & Suites

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rixos The Palm Hotel & Suites

2 outdoor pools, pool umbrellas, pool loungers
Grand Suite, 1 Double Bed (Penthouse - Executive)
Aerial view
Private beach, sun-loungers, beach umbrellas, beach towels
Junior Suite, 1 King Bed, Sea View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • On private beach
    On private beach
  • Pool
    Pool
  • Hot tub
    Hot tub

Explore the area

Map
Palm Jumeirah, East Crescent, Dubai, 18652
  • Aquaventure
    11 min drive
  • Burj Al Arab
    24 min drive
  • Mall of the Emirates
    26 min drive
  • Dubai (DXB-Dubai Intl.)
    49 min drive

Room options

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 215 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 250 sq m
  • Sea view
  • Sleeps 8
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, down duvets, Select Comfort beds, minibar

Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 150 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 370 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 370 sq m
  • Sea view
  • Sleeps 10
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 5 Bedrooms

Suite, 5 Bedrooms

Suite, 5 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 400 sq m
  • Sleeps 10
  • 5 Double Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 380 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
  • 592 sq m
  • Sea view
  • Sleeps 9
  • 1 Double Bed

Similar properties

Exterior
Atlantis, The Palm
On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (1224)
The price is NZ$1,400
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Atlantis, The Palm

About the area

Dubai

A luxury stay in Dubai awaits you at Rixos The Palm Hotel & Suites. You'll be 5.7 km (3.5 mi) from Aquaventure and 16.9 km (10.5 mi) from Skydive Dubai. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The buffet restaurant, Bodrum Restaurant, is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute drive of this 5-property class Palm Jumeirah hotel include Burj Al Arab and Wild Wadi Water Park.

What's nearby

  • Aquaventure - 11 min drive - 5.7 km
  • Burj Al Arab - 24 min drive - 18.1 km
  • Wild Wadi Water Park - 24 min drive - 17.8 km
  • Souk Madinat Jumeirah - 25 min drive - 17.6 km
  • Mall of the Emirates - 26 min drive - 18.5 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 11 min drive
  • Dubai (DXB-Dubai Intl.) - 49 min drive

Restaurants

  • ‪Andaz Dubai The Palm, by Hyatt - ‬20 min drive
  • ‪Peacock Alley - ‬4 min drive
  • ‪Club Vista Mare - ‬20 min drive
  • ‪Ibn AlBahr - ‬20 min drive
  • ‪The Locale - ‬20 min drive

About this property

Rixos The Palm Hotel & Suites

Luxury hotel on the beach, with 2 outdoor swimming pools
Some rates at Rixos The Palm Hotel & Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Rixos The Palm Hotel & Suites, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 682 sq ft of conference space
  • 63 sq. m of conference space
  • Built in 2011
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Rixos The Palm Hotel & Suites offers 230 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bodrum Restaurant
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (682 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos The Palm Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

What is the cancellation policy at Rixos The Palm Hotel & Suites?

Rixos The Palm Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rixos The Palm Hotel & Suites?

Yep, Rixos The Palm Hotel & Suites has a free self car park and free valet parking.

Are there any beaches close to Rixos The Palm Hotel & Suites?

The closest beach to Rixos The Palm Hotel & Suites is Marina Beach (4.2 km).

Is there a spa on site at Rixos The Palm Hotel & Suites?

Yep, there is an onsite spa at Rixos The Palm Hotel & Suites. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Rixos The Palm Hotel & Suites have a pool?

Rixos The Palm Hotel & Suites has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Rixos The Palm Hotel & Suites?

Rixos The Palm Hotel & Suites features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Rixos The Palm Hotel & Suites a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Rixos The Palm Hotel & Suites.

Is Rixos The Palm Hotel & Suites family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Rixos The Palm Hotel & Suites is a hit with families.

Are there hot tubs in the rooms at Rixos The Palm Hotel & Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Rixos The Palm Hotel & Suites serve breakfast?

Yep, buffet brekkie is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Rixos The Palm Hotel & Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rixos The Palm Hotel & Suites?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rixos The Palm Hotel & Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Rixos The Palm Hotel & Suites?

No, pets and service animals are not allowed.

Rixos The Palm Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 704 reviews" "
Rating 8 - Good. 184 out of 704 reviews" "
Rating 6 - Okay. 68 out of 704 reviews" "
Rating 4 - Poor. 20 out of 704 reviews" "
Rating 2 - Terrible. 12 out of 704 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Stayed 6 nights in Jul 2024

10/10 Excellent

Leanne

Stayed 2 nights in Jul 2024

10/10 Excellent

Kulvarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay there abd the staff were very friendly
Stayed 3 nights in May 2024

10/10 Excellent

Karley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Apr 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

10/10 Excellent

yavuz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Stayed 4 nights in Jan 2024

10/10 Excellent

Leigh Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff cannot do enough for you!
Stayed 7 nights in Oct 2023

10/10 Excellent

Dafydd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!
Stayed 7 nights in Sep 2023

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fabulous food. Fantastic service.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sunil Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Daljit Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 6 nights in Sep 2023

10/10 Excellent

Chris

Stayed 3 nights in Sep 2023

8/10 Good

Raj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Stayed 10 nights in Sep 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.
Stayed 4 nights in Sep 2023

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
Stayed 6 nights in Aug 2023

6/10 Okay

Mathew

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, great food and service.
Stayed 6 nights in Aug 2023

10/10 Excellent

terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ,clean and endless food and drink .
Stayed 4 nights in Jul 2023

8/10 Good

yasser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t read the positive reviews !!! Save yourself
I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.
Stayed 13 nights in Jul 2023