10/10 Excellent
Aisha
Travelled with family
11 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly loved the theme of the hotel and decor, everything was always kept so clean and I was so impressed with housekeeping working even in the evenings, they were so helpful and kind and nothing was too much trouble for them.
Another that impressed me was the shop in the hotel which normally I’ve experienced to be really expensive because of the convenience but it has a great selection, normal priced items and the ready meals were really tasty and priced so cheap!
The restaurant offers really tasty food, not bad priced and decent portions - the best is the tikka taco’s! Really pleasant staff and ordering for room service is also with such high standard
The only thing that was a let down was towards the end of my stay was one snobby waitress that had a bad attitude towards me at breakfast and I couldn’t understand why! Anyway this did not impact my opinion overall.
Breakfast is really decent, amazing coffee machines and overall relaxing enjoyable environment.
LOVED that the pool was a really good size and stayed open until 10pm. I would wake up at silly hours 2/3/4/5/6am and everytime I looked outside I found staff cleaning the pool or the lounge areas.
This by far should be a 4* hotel, but perhaps it may not have the wow factor anymore as it really excels your expectation being a 3*.
The free shuttle service is amazing, only suggestion would be the 6pm pickup to be supervised, especially from Thursday and the weekend. People would push, were rude so defo recommend!
Aisha
Stayed 8 nights in Aug 2024