Sheraton Grand Hotel, Dubai

5.0 star property
Luxury Dubai hotel in Trade Center with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Outdoor pool, pool loungers
Deluxe Suite, 1 Bedroom
Breakfast, lunch, dinner served; international cuisine
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is NZ$353
includes taxes & fees
22 Nov - 23 Nov

Explore the area

Map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    18 min walk
  • Dubai International Convention and Exhibition Centre
    3 min drive
  • Museum of the Future
    4 min drive
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Apartment, 3 Bedrooms, View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 170 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 212 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 83 sq m
  • Sleeps 3
  • 1 Double Bed

Grand Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Sheraton Grand Hotel, Dubai. You'll be 1.5 km (0.9 mi) from Dubai World Trade Centre and 4.5 km (2.8 mi) from Dubai Mall. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Soul Wellness & Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Feast, serves international cuisine and is open for breakfast, lunch and dinner. Dawn & Dusk is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 4026 square feet (374 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute drive of this 5-property class Trade Center hotel include Dubai Creek and Burj Khalifa.

What's nearby

  • Dubai World Trade Centre - 18 min walk
  • Dubai International Convention and Exhibition Centre - 3 min drive
  • Dubai Mall - 5 min drive
  • Burj Khalifa - 6 min drive
  • Gold Souk - 9 min drive

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪PLAY Restaurant & Lounge - ‬5 min walk
  • ‪Opa Dubai - ‬5 min walk
  • ‪Oscar Restaurant - ‬1 min walk
  • ‪The Sum of Us - ‬2 min walk
  • ‪Link - ‬1 min walk

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center with a full-service spa
Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 654 guestrooms or units
  • 51 levels
  • 4026 sq ft of conference space
  • 374 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Dawn & Dusk
  • Feast
  • Miss Lily's
  • Sheraton Club Lounge

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,026 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 51 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 135 per person
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Sheraton Grand Hotel, Dubai?

Sheraton Grand Hotel, Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Hotel, Dubai?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Hotel, Dubai on 22 Nov 2024 start from NZ$343.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Hotel, Dubai?

Yep, Sheraton Grand Hotel, Dubai has a free self car park and free valet parking.

Are there any beaches close to Sheraton Grand Hotel, Dubai?

The closest beach to Sheraton Grand Hotel, Dubai is Marina Beach (21.8 km).

Is there a spa on site at Sheraton Grand Hotel, Dubai?

Yep, Soul Wellness & Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sheraton Grand Hotel, Dubai have a pool?

Sheraton Grand Hotel, Dubai has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Sheraton Grand Hotel, Dubai family-friendly?

You bet! With amenities such as a children's pool and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Hotel, Dubai is a hit with families.

Does Sheraton Grand Hotel, Dubai serve breakfast?

Sure does, buffet breakfast is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Hotel, Dubai?

No, Sheraton Grand Hotel, Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Hotel, Dubai?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Hotel, Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Hotel, Dubai?

No, pets and service animals are not allowed.

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews" "
Rating 8 - Good. 253 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gurps

Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th hospitality , The location and the service is great
Stayed 2 nights in Jul 2024

2/10 Terrible

Omar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly disappointed with my recent stay at this hotel, despite having been a loyal customer for five years. Unfortunately, the rooms failed to meet basic cleanliness standards, with loose sockets and dirty towels provided by housekeeping. To make matters worse, our toilet seat was broken. This was undoubtedly the worst experience for my family and me, and we will not be returning to this hotel in the future.
Stayed 9 nights in Jul 2024

8/10 Good

Sreedhar

Stayed 2 nights in Jul 2024

10/10 Excellent

Tate

Travelled with family
Liked: Cleanliness, amenities
Great place, friendly staff and easy access to most places .
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vincentia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Zakir

Stayed 4 nights in May 2024

6/10 Okay

Taha

Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Clean rooms but not much around the hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Suchit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, connected major tourist sports with monorail.
Stayed 5 nights in Mar 2024

10/10 Excellent

Zakir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a pleasant stay
Very good customer service by the whole team. We were warmly welcomed at checking by Sheryl and checking time was swift.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for an exhibition, the service was amazing. I went for swimming this morning. The excellent service by Faisal in the swimming pool area made my swimming experience very pleasant l. Amazing customer service experience in the pool area, the water was absolutely the right temperature and very refreshing( could not feel the chlorine )
Stayed 2 nights in Jun 2024

10/10 Excellent

Aishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property I came here last October 2023 & this May i would definalty come again. All attractions are nearby & its very Central The Meto is also walking distance
Stayed 7 nights in May 2024

10/10 Excellent

Myasara

Stayed 5 nights in Feb 2024

10/10 Excellent

mahasti

Travelled with group
Very friendly staff and clean
Stayed 7 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in luxury on your Dubai trip
Absolutely superb hotel with super friendly staff, great facilities (including the fantastic pool!) Massively recommend!
Stayed 2 nights in May 2024

4/10 Poor

Sergey, Baie Lazare

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kelechi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional
Stayed 8 nights in Apr 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

6/10 Okay

HOSAM

Travelled with family
Disliked: Property conditions & facilities
Perfect location , nothing special , no welcoming, nothing !!!!old hotel , busy !!
Stayed 3 nights in Apr 2024

10/10 Excellent

John, Parker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the rooms are well designed for comfort and convenience. There is a nice exercise facility and a beautiful pool on the top level. I was very impressed by the positive attitude of the staff that cleaned my room (Sange and Narendra), the wait staff in the hotel dining room (Gagan, Sweety, Abbasi, Dipesh and Hunny), and Don the pool manager.
Stayed 2 nights in Apr 2024

10/10 Excellent

Whatkekeyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel to stay at very luxury. Very quiet. Transportation it’s right on their door train or tax. They have restaurant inside and bar, jacuzzi and so on very awesome place to stay at if you’re in Dubai I recommend it.
Stayed 3 nights in Feb 2024

4/10 Poor

kazi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad experience overall
There was a lot of problems water leakage blind fell off, they didnt change bed sheets for five days, till we asked for them to change it. valet would delay almost every day. Not a good experience at all
Stayed 10 nights in Mar 2024

8/10 Good

Hilina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Great staff. Great room. However, the toilet in the half bathroom constantly runs after you flush unless you press the flush a certain way or press it a few times to stop the water running. The shower door does not close properly which caused our bathroom floor to constantly be wet and slippery after a shower and we we’re constantly having to put multiple towels on the floor to soak up all the water. The maintenance man came to fix these but nothing was actually fixed.
Stayed 6 nights in Mar 2024