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Sheraton Sharjah Beach Resort & Spa

5.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Sharjah Beach Resort & Spa

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is NZ$253
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Al Muntazah Street, Sharjah, 79797
  • Ajman Beach
    20 min walk
  • Safeer Mall
    5 min drive
  • Ajman Ladies Park
    5 min drive
  • Dubai (DXB-Dubai Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Sea View

View from room

Superior Room, 1 King Bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Sea View

Superior Room, 2 Double Beds, Non Smoking, Sea View

Superior Room, 2 Double Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Sea View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Sea View

View from room

Premier Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Pool View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 Double Bed, Non Smoking, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Pool View

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Club Room, 1 Double Bed, Non Smoking, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Executive, Executive Suite, 1 Bedroom

View from room

Club Executive, Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 100 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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4.7 out of 5, Exceptional, (138)
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for 1 night
includes taxes & fees
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About the area

Sharjah

A luxury stay in Sharjah awaits you at Sheraton Sharjah Beach Resort & Spa. Within a 20-minute stroll, you'll find Ajman Beach and Sharjah Beach. Highlights at this beachfront hotel include 4 restaurants, 2 coffee shops/cafes and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and body wraps along with access to the sauna and hot tub. The restaurant, Gusti All Day Dining, serves Mediterranean cuisine and is open for breakfast and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. 14735 square feet (1369 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning buffet breakfast is served between 7:00 AM and 11 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Within a 20-minute drive of this 5-property class Beach & Coast hotel, attractions include City Centre Deira and Al Ghurair Centre.

What's nearby

  • Ajman Beach - 20 min walk - 1.7 km
  • Ajman Ladies Park - 5 min drive - 4.8 km
  • Sharjah Gold Center - 8 min drive - 7.7 km
  • City Centre Ajman - 8 min drive - 7.4 km
  • Sharjah Mega Mall - 9 min drive - 8.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

  • ‪Ark Coffee - ‬5 min walk
  • ‪مطعم المروج الشامي - ‬11 min walk
  • ‪Impero restaurant - ‬6 min walk
  • ‪Mozart Coffee & Restaurant - ‬12 min walk
  • ‪Sindh Shahbaz Restaurant - ‬15 min walk

About this property

Sheraton Sharjah Beach Resort & Spa

Hotel with private beach and full-service spa
Step outside to unwind on the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Sharjah Beach Resort & Spa such as a complimentary children's club and an outdoor pool.

There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Sharjah hotel.

  • 349 guestrooms or units
  • 12 levels
  • 3 buildings
  • 4 dining venues
  • 2 coffee shops
  • 14735 sq ft of conference space
  • 1369 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Sheraton Sharjah Beach Resort & Spa offers 349 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower, dressing gowns, bidets and complimentary toiletries.

This Sharjah hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 12 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Romanian, Russian, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (AED 74 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: AED 105 for adults and AED 53 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Qubtan Beach Gril
  • Arjwan Emirati Restaurant
  • Gusti All Day Dining
  • Link@Sheraton Cafe
  • Marasea Seafood Market

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,735 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 105.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 105 for adults and from AED 53 for children
  • Fee for in-room wireless Internet: AED 74.00 per day (rates may vary)
  • Airport shuttle fee: AED 300 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: AED 105.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Sheraton Sharjah Beach Resort & Spa.

Property is also known as

Sheraton Sharjah Beach Resort
Sheraton Sharjah Beach
Sheraton Sharjah & Spa Sharjah
Sheraton Sharjah Beach Resort & Spa Hotel
Sheraton Sharjah Beach Resort & Spa Sharjah
Sheraton Sharjah Beach Resort & Spa Hotel Sharjah

Frequently asked questions

What is the cancellation policy at Sheraton Sharjah Beach Resort & Spa?

Sheraton Sharjah Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Sharjah Beach Resort & Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Sharjah Beach Resort & Spa on 15 Dec 2024 start from NZ$253.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Sharjah Beach Resort & Spa?

Yep, Sheraton Sharjah Beach Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Sheraton Sharjah Beach Resort & Spa?

Yep, Sheraton Sharjah Beach Resort & Spa is a short 20-minute walk from Ajman Beach.

Is there a spa on site at Sheraton Sharjah Beach Resort & Spa?

Yep, there is an onsite spa at Sheraton Sharjah Beach Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sheraton Sharjah Beach Resort & Spa have a pool?

Sheraton Sharjah Beach Resort & Spa has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Sheraton Sharjah Beach Resort & Spa?

Sheraton Sharjah Beach Resort & Spa features a private beach, a full-service spa and an outdoor pool.

Is Sheraton Sharjah Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Sharjah Beach Resort & Spa is a hit with families.

Does Sheraton Sharjah Beach Resort & Spa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 11 AM.

Is there a free airport shuttle available at Sheraton Sharjah Beach Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sheraton Sharjah Beach Resort & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Sharjah Beach Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Sharjah Beach Resort & Spa?

No, pets are not allowed.

Sheraton Sharjah Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 454 reviews" "
Rating 8 - Good. 138 out of 454 reviews" "
Rating 6 - Okay. 36 out of 454 reviews" "
Rating 4 - Poor. 20 out of 454 reviews" "
Rating 2 - Terrible. 11 out of 454 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Salome

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

10/10 Excellent

Azeddine

Travelled with family
Liked: Amenities
Property so clean and very good and location amazingly mr Hassan the manger he was so helpful and great team with him the only thing we didn’t have any breakfast in the hotel because it’s high prices the cafe shop on the lobby it was amazing
Stayed 13 nights in Jul 2024

6/10 Okay

jotham

Travelled with partner
Costomer service
Stayed 5 nights in Jul 2024

10/10 Excellent

Mejbel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Mejbel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Sharjah
I always visit UAE for business. I've been in many 5 star hotels. But better than this hotel I never found in term of services, location, food, view, beach, swimming pool, staff. I really mean it. variety of restaurants in the hotel. welcoming staff every time I enter the lobby specially Ahmed from the reception. Mohammed Sharaf checked me in with very special welcoming and advised me for better room for my two kids (family room with bunk) it was really amazing. He really served me well. Thanks for all staff, really Nazim, Samy, valet parking guys.
Stayed 1 night in Jul 2024

10/10 Excellent

Abdirahman

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Jul 2024

10/10 Excellent

Swapnil

Stayed 1 night in Jun 2024

8/10 Good

Michel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to relax and chill. Long queue on breakfasts so we didnt enjoy much the food.
Stayed 1 night in Jun 2024

10/10 Excellent

Anas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and very nice staff!
Stayed 1 night in May 2024

8/10 Good

Shamim

Travelled with group
Liked: Cleanliness
Disliked: Amenities
i liked the location at sheraton but i did not like the food at breakfast . no variation at all same same and the indian corner was not very nice
Stayed 5 nights in Apr 2024

10/10 Excellent

Ahmad, Beckley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024

10/10 Excellent

Turan

Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
30 mins from Dubai, away from the busyness and noise and located on the Persian Gulf, Sheraton Beach Sharjah is an oasis. Highly recommend walking down the road to many of the beachside restaurants. Very helpful staff. The restaurants and buffet on site are a bit expensive, but still very good. Highly recommend this hotel!
Stayed 6 nights in Mar 2024

4/10 Poor

Fekrat

Disliked: Staff & service, property conditions & facilities
It should be 3 stars only
Stayed 6 nights in Feb 2024

2/10 Terrible

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Unprofessional staff charge my credit card multiple times get my credit card blocked not even say sorry give not respectful attitude charge card double amounts and explain nothing very disappointed
Stayed 14 nights in Feb 2024

4/10 Poor

lyubov, Chester

Travelled with family
its nice property the shoreline but needs update
Stayed 5 nights in Feb 2024

2/10 Terrible

saqib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damaged my bag
The staff has damaged my new luggage bag and are only offering me bonvoy points, I don’t need points as I don’t plan any holidays for a few years. Damaged the bag in front of me by forcing it into a tight space, even though I said please don’t put it there as it won’t fit. The manager is not helpful at all with the situation. We have been emailing back and forth and he won’t give me anything but points. He is forcing points on me when I don’t need them. I asked for a replacement bag or fix my damaged bag, but they are very unhelpful. I’m extremely saddened by the managers choice of discrepancies. I will not recommend this hotel.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the lady on our last day want us to pay for breakfast which we left around 330am and breakfast won’t open until 6am. I kept telling her that we are leaving 3 hrs before breakfast time. Why should I pay for the food we won’t be there to eat? She was very rude about it too.
Stayed 9 nights in Dec 2023

10/10 Excellent

Ishwari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

sincy

Travelled with group
Liked: Amenities
Stay was perfect,
Stayed 1 night in Oct 2023

6/10 Okay

Khaled

Travelled with family
Liked: Staff & service, property conditions & facilities
Needs renovation of the rooms
Stayed 3 nights in Sep 2023

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
keep up the good work of hospitality
Stayed 1 night in Jun 2023

6/10 Okay

Hossein

Liked: Cleanliness, staff & service
Honestly really disappointed by Sheraton. Won't call it 5 starts hotel. The reception people could have been more friendly. All the other staff was friendly and helpful. Breakfast was okay, but definitely not the price. Busy hotel, we paid for the supreme King with balcony and sea view, but we didn't get it and had to fight for it, which was really odd. I understand if it was a special request, but we already paid for that future. We got a decent room after telling him we would cancel if we didn't get that room. I also asked to add my points; they took my Marriott membership number, but nothing was added.
Stayed 2 nights in Apr 2023