Sofitel Dubai The Palm Resort & Spa (Dubai, ARE): Reviews & Deals from NZ$623

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Luxury resort on the beach, with 5 outdoor swimming pools

Dates

December 2024

January 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera) | View from room

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Room service

On private beach

Pool

Spa

Breakfast available

includes taxes & fees

27 Nov - 28 Nov

Explore the area

East Crescent Road, Dubai, 55558

Aquaventure
4 min drive
Burj Al Arab
18 min drive
Marina Beach
22 min drive
Dubai (DXB-Dubai Intl.)
41 min drive

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Connecting rooms available

Dining table

85 sq m
Beach view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Classic Room, View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Egyptian cotton bed sheets

44 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

135 sq m
Sea view
Sleeps 5
1 King Bed and 2 Single Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony, View (Palm View)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Egyptian cotton bed sheets

44 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Egyptian cotton bed sheets

Separate bedroom

60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

135 sq m
Resort view
Sleeps 5
1 King Bed and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Egyptian cotton bed sheets

Separate bedroom

60 sq m
Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Highlights

Balcony

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

85 sq m
Beach view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

Highlights

Balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

44 sq m
Sleeps 3
2 Single Beds

Luxury Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Egyptian cotton bed sheets

44 sq m
Sea view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Dining table

85 sq m
Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

75 sq m
Sea view
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

125 sq m
Sea view
Sleeps 5
2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchen

Dining table

76 sq m
Resort view
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Similar properties

On private beach

Pool

Spa

Kids pool

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Dubai

A luxury stay in Dubai awaits you at Sofitel Dubai The Palm Resort & Spa. You'll be steps from Palm Islands and 1.9 km (1.2 mi) from Aquaventure. Highlights at this beachfront resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Manava, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site marina and free kids' club. 13153 square feet (1222 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Palm Jumeirah resort include Dubai Marina Mall and Burj Al Arab.

View more Resorts in Dubai

What's nearby

Aquaventure - 4 min drive - 1.9 km
Nakheel Mall - 14 min drive - 10.0 km
Burj Al Arab - 18 min drive - 14.3 km
Souk Madinat Jumeirah - 18 min drive - 14.4 km
Marina Beach - 22 min drive - 13.2 km

Getting around

Atlantis Aquaventure Waterpark Station - 4 min drive
Dubai (DXB-Dubai Intl.) - 41 min drive

Restaurants

‪Nobu By The Beach - ‬8 min walk
‪ستاربكس - ‬17 min walk
‪Wavehouse - ‬7 min drive
‪Manava - ‬8 min walk
‪Estiatorio Milos Dubai - ‬9 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor swimming pools

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

546 guestrooms or units

7 dining venues

2 bars by the pool

6 bars or lounges

13153 sq ft of conference space

1222 sq. m of conference space

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Library

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar on the beach

Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
2 poolside bars
6 bars/lounges
7 restaurants
A beach bar
Couples/private dining
Snack bar/deli

Restaurants on site

Laguna Lounge
Manava
Moana
Porterhouse Grill

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

9 meeting rooms
Business centre
Conference centre (13,153 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
Marina
On a private beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

28 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Egyptian cotton sheets
Pillow menu

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch flat-screen TV with satellite channels
IPod dock

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

Children are welcome.

Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Rollaway/extra beds are available for AED 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00
New Year's Eve (31 December) Gala Dinner per adult: AED 2200
New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 6 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
Airport shuttle fee: AED 350 per vehicle (return)
Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort

Dubai Palm Sofitel

Sofitel Dubai Palm

Sofitel Dubai Palm Resort

Sofitel Resort

Sofitel Palm Resort

Sofitel Palm

Sofitel Dubai The Palm Resort Spa

Sofitel Dubai The Palm & Dubai

Sofitel Dubai The Palm Resort & Spa Dubai

Sofitel Dubai The Palm Resort & Spa Resort

Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

What is the cancellation policy at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 27 Nov 2024 start from NZ$614.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Dubai The Palm Resort & Spa?

Yep, Sofitel Dubai The Palm Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Sofitel Dubai The Palm Resort & Spa?

The closest beach to Sofitel Dubai The Palm Resort & Spa is Marina Beach (5.9 km).

Is there a spa on site at Sofitel Dubai The Palm Resort & Spa?

Yep, there is an onsite spa at Sofitel Dubai The Palm Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Sofitel Dubai The Palm Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Sofitel Dubai The Palm Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa features a private beach, 2 poolside bars and 5 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Sofitel Dubai The Palm Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Dubai The Palm Resort & Spa.

Is Sofitel Dubai The Palm Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sofitel Dubai The Palm Resort & Spa is a hit with families.

Does Sofitel Dubai The Palm Resort & Spa serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sofitel Dubai The Palm Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sofitel Dubai The Palm Resort & Spa?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sofitel Dubai The Palm Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Dubai The Palm Resort & Spa?

No, pets and service animals are not allowed.

Sofitel Dubai The Palm Resort & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Sackwant

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The spa, pool and beach area was amazing ❤️

Stayed 8 nights in Aug 2024

10/10 Excellent

Mohammed

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

Mohammed Rohu Miah, London

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

10/10 Excellent

Amy-Lee

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel in an amazing location. Great pool and even better beach, we was half board with a good choice of food either lunch or dinner. The lady that does the omelettes was very good. The only negatives is how far away everything in Dubai off the palm is and the price of drinks/ ice cream around the hotel which was kind of expected but still very expensive. Overall this was the best hotel I’ve ever stayed in and the location couldn’t be better.

Stayed 6 nights in Aug 2024

10/10 Excellent

Freddie

Travelled with family, Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, amenities

Great services and very nice property. Highly recommend

Stayed 3 nights in Aug 2024

8/10 Good

Wojciech

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is excellent,rooms a bit outdated but clean and spacious. Sofas hard to sleep on and in our room it seems like it was broken. Bed was big and comfortable. The only negative was sofa and no entertainment for families but I don’t know if that is something with this country regulations. Overall I would give 4.5 stars.

Stayed 7 nights in Aug 2024

10/10 Excellent

ELDAD

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Mohammed

Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, property conditions & facilities

It’s a fairly decent hotel but there’s a lot more out there that offers a lot more for dinner.

Stayed 4 nights in Jul 2024

10/10 Excellent

Georges

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Most Amazing Memorable stay in Dubai!

Stayed 7 nights in Jul 2024

10/10 Excellent

Chris

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Jul 2024

10/10 Excellent

Eugene

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good family friendly hotel will definitely visit again.

Stayed 7 nights in Aug 2024

10/10 Excellent

Na'el A.M. ABDUL

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its great

Stayed 10 nights in Jul 2024

4/10 Poor

mohammed

Travelled with partner

12 Aug 2024

Disliked: Staff & service

The level of service from the check in staff was shocking! They have no level of customer service whatsoever. Considering they class themselves as 5 star we were very shocked! Dishad I think her name was at check in was literally a blank face no emotion no care at all. We received much better service from the guys at the valet and housekeeping. I will never come back to this hotel

Stayed 4 nights in Aug 2024

2/10 Terrible

Gianbartolo, Dubai

Travelled with family and small children

11 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Is a luxury CAMPING

Stayed 8 nights in Aug 2024

10/10 Excellent

Talat Mahmood alam

Travelled with family and small children

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic resort. We stayed in the family apartments which had a kitchenette and living room areas, equipped with fridge, microwave cooker and washer/dryer. The hotel has great restaurants and private pool and beach amenities seconds away. The onsite spa and salon facilities are amazing and reasonably priced. The staff are friendly from the cleaning staff to the front reception, no task to big or small, they are also knowledgeable of the local area so anything specific you want they can get or tell you how to get it. Again amazing time, look forward to coming again.

Stayed 6 nights in Jul 2024

10/10 Excellent

Mohammad

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2024

10/10 Excellent

Halima

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing hotel and staff, we enjoyed our stay. Thank you

Stayed 5 nights in Jul 2024

10/10 Excellent

Halima

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel and friendly staff, we enjoyed our stay. Thank you :)

Stayed 6 nights in Jul 2024

10/10 Excellent

Ravinder

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

From the moment we stepped into the hotel. The staff in all areas of the hotel go out their way to help and ensure you have a comfortable, brilliant stay at the hotel.

Stayed 3 nights in Aug 2024

8/10 Good

Joy

Travelled with family

4 Aug 2024

Liked: Staff & service

We stayed at the Sofitel Palm 5 years ago and we were very excited to be going back. However the hotel has definitely declined and would expect much more for 5 stars. Just simple things like us having to repeatedly ask for water to be out in our room when it was 44c outside, in the end we just brought our own. The bath plug was broken and would not fill. The furniture in lounge area was shabby and had seen better days. Kitchen is meant to be fully equipped, it isn’t. In master bathroom after the shower was run it would take ages to drain and a low sewer odour would appear. I visited the spa on one of the days, the treatment I had was perfect, as was the masseur. Unfortunately the spa was undergoing maintenance on the sauna, which was not mentioned at booking, it’s quite hard to relax on a building site, after the treatment I did not partake in any of the pools/sauna/steamroom as it was simply too noisy. On the positive the receptionist, concierge and breakfast staff were amazing and could not do enough for you. As I said you expect more for 5 star especially with the price you pay

Stayed 5 nights in Jul 2024

10/10 Excellent

Quoc

Travelled with family, Travelled with family and small children

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and hard working staff who always had a smile on their faces, room was nice and spacious although the electronics needs to be updated as I could not connect my devices to any of them. Great pool facilities, nice beach, had a few restaurants to choose from. The dinner buffet was decent standard but got bored of it as it lacked choices. I would stay here again.

Stayed 11 nights in Jul 2024

10/10 Excellent

Niloufer

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Jun 2024

10/10 Excellent

david

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Stayed 4 nights in Jul 2024

10/10 Excellent

Faisal

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

10/10 Excellent

Imran Abdur

Travelled with partner

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was seamless, room had a beautiful view of the palm. Swimming pools were clean. Staff around the hotel were very friendly and eager to please. I highly recommend and will visit again soon.

Stayed 4 nights in Jul 2024

Sofitel Dubai The Palm Resort & Spa

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View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

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View all photos for Classic Room, View

Classic Room, View

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View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Family Apartment, 2 Bedrooms, Kitchen, Sea View

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View all photos for Luxury Room, 1 King Bed, Balcony, View (Palm View)

Luxury Room, 1 King Bed, Balcony, View (Palm View)

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

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View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

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View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

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View all photos for Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

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View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

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View all photos for Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

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View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Family Apartment, 1 Bedroom, Kitchen, Sea View

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View all photos for Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

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View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

Family Apartment, 1 Bedroom, Kitchen, Resort View

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Sofitel Dubai The Palm Resort & Spa

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